Late on Sunday night, I used their answering service to arrange a repair on Monday morning. I had…read moreto turn off water to my house due to a leaking shut-off valve under the kitchen sink. Hukill's used SMS to schedule the appointment and keep me posted every step along the way. After another appointment was cancelled, they contacted me to schedule for an earlier time. The plumber personally called to say he was on his way. He completed the work with amazing efficiency. The cost was proportional and reasonable for the quality of service received.

Kyan,Marcos and Taylor came out last evening and quickly did our pressure valve replacement. They…read morewere so friendly and kind and fast. They cleaned up the mud and it looks perfect. Would recommend them to everyone. Thank you so much.

1. It took them a year to rebuild our thousand-foot square home after a fire. A whole year…read more Sometimes 2 or 3 weeks would go by before anybody would work on the house. 2. After about 8 or 9 years we began to notice that the foundation was moving, and that the flooring was moving away from the walls, that's when *I went to the county to see who had inspected the foundation. It turns out they did not have the foundation inspected, they didn't even pull permits.* 3. They rushed us back into the home after exactly a year, because the insurance company was not going to pay for us to stay in hotel rooms or temporary housing longer than a year. The outside of the house wasn't caulked, there's trim missing in some places, etc. 4. Certificate of Completion (or Certificate of Substantial Completion) was never produced or signed. 5. I have made contact with the company and tried to solve this issue with the floor. They have refused to make good. Avoid these people like the plague. Even if the insurance company recommends them. They will off take any job thrown at them which results in them spreading themselves so then they are unable to finish the work in a timely manner. Everything is rushed, steps are skipped for speed and convenience. Caveat Emptor

I've used Alvarez a couple times in the past. they were very helpful and had the resources to…read morehandle our water damage quickly and efficiently. Steve was very helpful and Carey did an amazing job keeping me in the loop with the schedule!

Had Service Master come out to my place because I had some water damage. They had to remove the…read moredishwasher and an electric outlet. Instead of capping and tucking the wires out of the way. They left the wires completely exposed and on the floor where anyone could have touched them. I saw the wires and thought they were dead, thinking no one would be insane enough to leave live wires out. My kids or pets could have easily touched them. This type of negligence borders on the criminal level. I hope everyone stays away from this company. They are not worth the risk.

I called and setup an appointment and they told me it would be between 0900-0930AM. No call or text…read moresaying they are not coming nothing. I called to make sure that the appointment is from 0900AM to 0930AM and not 0900AM to 0930PM. WhenI guess they just don't notify people if they are not going to keep the appointment.

Our master bathroom leaked onto our wood floors and caused a problem with our vanity, walls, and…read moreother places. 911Restoration did a fantastic job with the initial mitigation phase and an equally excellent job with the restoration phase installing a new vanity, drywall, and plumbing, as well as other work. JD and the entire crew were easy to work with and prompt with all scheduled appointments. They cared about the the work they did, and it shows - our bathroom looks great. I highly recommend 911Restoration here in Medford, Oregon.

We had a medical emergency to clean up. They did a superior job. Response was immediate.read more

Job not completed in over 2 years. Sending us to collections when the job was never completed…read more Billing us for things they never did. We will be calling BBB and filing against their bond.

The service at this place was great! From the Estimator to the project manager, they kept me…read moreinformed the whole way I would definitely recommend these people

I had a moldy smell under my sink and had sealed up the cabinet with plastic sheeting and tape. I…read morewas freaking out about it since I have severe allergies and sensitivities. Joe to the rescue! I was impressed with Joe's knowledge and experience, and how quickly he fit me into his schedule for an estimate. Most important, he was very mindful of my asthma and my reluctance to open up the area where the mold spores might get into the air. He explained the precautions he would take while doing the work, and assured me that I would be fine. He was right. The work was done quickly, and then the area was tested and signed off. Joe was gracious and accommodating regarding every aspect of this job. It was a good experience all around, and I recommend him highly!

From the owner: We specialize in mold inspection and removal as well as water damage drying, smoke restoration…read more(including cigarette smoke) post mortem clean up and excessively accumulated property clean out.

These guys came in and did remediation work in our Ashland home on a fairly tight schedule and…read moreturn-around. They did great work both with the job at hand as well as the care they took to be as minimally intrusive and work as cleanly as possible.

If I could give them a lower rating I would. I hired them to assess if my home had mold or mildew…read morebased on claims by my renter. Although they did not find any mold or mildew (nor did two other inspectors), they recommended that I spent over $4,200 to tear out all the downstairs walls and ceiling. This did not include replacement. And when the renter took me to Small Claims court (where I counter sued and won), he sided with the renter even though I was the one paying the bill. Be careful... Be VERY careful.

In November I experienced a broken pipe in my master bath that resulted in the demo of my entire…read morebathroom. It required the demo and dry-out of a 12' x 11' bathroom, over a period of a week due to the damp weather and amount of water that had soaked the sub-floor and studs. JTM came out to do the remediation and I am still so impressed with this company! They sat down with me to explain in detail what had to happen, how long it would likely take, explained best and worst case outcomes, reviewed costs with me and helped me understand the insurance processing. They even handled the insurance claim for me. Throughout the process, Jordan and Tamara, the owners, were timely and considerate, always understanding of my weird work schedule at the hospital (thank you soooo much for that!), tidy and neat with the materials that they had to remove from the property, and respectful and kind. Their employees were also considerate and thoughtful, and as difficult as it was to have a houseful of strangers in and out of my house for a week, I couldn't have asked for kinder, more respectful people to come in and do such a thorough job. They tolerated my tears, my frustration with all the noise of the drying machines, and patiently answered every question I had even though I know they were so busy after all the fires we had in Sept. I will DEFINITELY be calling on them when I start with voluntary (smile) remodeling, because they are perfectionists, they are fair, and they aren't happy unless their customer is happy. I will recommend them to any and everyone!

From the owner: JTM Construction and Restoration is your local Water Extraction, Water Damage Restoration…read morespecialists. We offer 24hr Emergency Services, Please give us a call today for your FREE estimates, Carpet & Rug Cleaning Experts