Love this store it's so great!! The staff are wonderful and helpful and so kind! Would definitely…read morerecommend to any mom.

I used the cloth diaper sampler service and would highly recommend it. They shipped everything…read morepromptly and included all the information I needed. All of my interactions with the staff have been very positive - quick and friendly responses, even with the 3-hour time difference between NY and WA. If you're searching for BumGenius diapers, I had better luck here than going directly through the manufacturer. All around, a very positive experience!

Service with Joy! A fantastic little store in the heart of downtown Oswego. Lisa, the owner is very…read morehelpful and goes out of her way to make sure everyone's cloth diapering experience is positive and successful. Tons of cute items from Diapers to toys.

A real find! Lisa Emmons is personable and can recommend gifts for children of all ages. I love how…read morethe store is laid out. I've found great books and toys and clothing there for my grandchildren. The diaper service is awesome. And she is a La Leche League Leader and offers help with Breastfeeding! She's even a milk depot for The New York Milk Bank.

Kids grow so fast that this seems like a great idea. They buy and sell kids clothes and great…read moreprices. Toys and books too. Highly recommend for the deals or to get rid of old clothes you can't use and can't cherish. Clean and nice for a thrift store with a wide selection of well organized clothes. Carters cat and Jack and more brands, not just generic. Only came away with 4 books for 10 bucks today but we do plan on coming back. Always remember it's reduce REUSE recycle in that order, this is way better for the earth than just tossing a can in the recycling. But you should also do that... just do both.

I forget to check in when I'm on a mission. My daughter-in-law introduced me to Once Upon a Child…read morewhen she was first pregnant in 2021. I have shopped here for both grands ever since. The Syracuse, NY location is bigger than the one in Concord, North Carolina. They moved and we have been to that one to trade in and shop as well. Syracuse is very organized, well stocked, with plenty of variety from newborn up. Prices are very reasonable and they have special price days for specific items. There are plenty of friendly, helpful staff to assist in locating what you are looking for. Lightly used clothing, shoes, accessories, toys, and more. I still shop here and ship to them. The savings are more than the postage. Great place!

I love the concept of this store and visited once to buy and once to sell. Each time, my experience…read morewas not that great because of poor customer service - there were four or five people working behind or near the counter, and none of them greeted or acknowledged me and carried on with their personal conversations amongst each other or ignored me to continue sorting through clothing and such. As a seller, I left with what I can only describe as a bad feeling. I brought in six bags full of clothing and a pack n play. After a few hours, I was alerted that they were ready to settle up. When I returned to the store, one of the workers brought out a bin with a small stack of my clothing and told me their offer. This person then explained why they weren't taking more of my items, but it seemed as if they were reading from a script and I felt like I was being lectured to because of the tone that was used. The pack n play was taken out of its bag and not packed back up properly. I should add that I went to the store with my baby in a stroller. I struggled to grab all 6 bags, the pack n play, and wheel the stroller out of the store and all the employees just watched me. No one even offered to open the door for me.

Haven't had the pleasure of shopping in store, but the online process was so quick and easy! I have…read morebeen searching for a large crescent Sage Striped Baggu that's been sold out literally everywhere here in LA! I religiously checked the official Baggu site every single day to no avail. I just so happened to be lurking the Baggu Reddit where I was linked to the Drooz + Company site and lo and behold there was my BAG!!!! Checkout online was super-duper easy and I was able to secure my bag within minutes! Not even a minute after checking out, I got a text from the store asking if it was a gift purchase and if I'd like it to be gift wrapped, as well as double checking that my shipping address was correct since it was different from my billing. The thing that stands out to me the most about this shop is the quick, efficient and genuine interaction I've had with the staff. Super friendly and quick! Plus, added bonus of being able to support a small business! The package arrived ahead of the stated delivery time and was nicely wrapped in tissue paper with a cute thank you card and note from staff. The bag is perfect! If I ever find myself in their neighborhood I will definitely visit, but let me just vouch for their online ordering - it's a must!!!

My favorite little gift shop! Items are generally reasonably priced, especially for the Skanteatles…read morearea but can vary a bit. They have a fun selection of items anywhere from unique kids toys to cook books to beanies and socks. A great place to shop local and find gifts for loved ones - I find something every holiday season. Employees are efficient during busy times and are more than willingly to gift wrap anything you pupurchase.

I had an absolutely horrible service encounter at this store. It was several weeks ago but still…read morebaffles and bothers me. Sorry to say this since I have been there on many occasions and it is convenient for me. I went to the paint section for some deck stain and asked the woman at the paint counter if she could mix it to cordovan blend. She asked with great irritation what I was talking about. I said that unless I am mistaken the cans of Cabot deck stain can be mixed for different colors. She walked to the other end of the counter without saying anything and then later said she is busy. So I waited for her to be less busy. While waiting I grabbed a Cabot brochure and opened the page to the color Cordovan. When she came to over I showed her what I was talking about. She did not respond again and a younger man then came over to the counter and said he would take care of me. She then literally and rudely stormed off. I made a comment to the gentleman now waiting on me that I don't know what she is so upset about. He simply put his forefinger to his lips to tell me to be quiet. I said I don't understand that reaction to me and mentioned that as a customer I would think he'd be concerned. He responded, "I don't think I need to 'mansplain' it you" I told him I was was absolutely baffled and that customer service and responsiveness is important to business owners - at least it was in my career. He said if I don't like it there I can always go somewhere else. I again was astounded that he now was suggesting I go elsewhere. In any event, I do now go elsewhere. The convenience of this location is far outweighed by the poor attitudes I encountered.

I read the below review and knew that Skaneateles Town Square Florist was exactly the place I…read moreneeded to call. I am not a big fan of the of 1 800 Flowers arrangements. I just called from Virginia and the person I spoke to was so helpful. I will use them again and again!