The guy I talked to, Dave, was great. He had the word of the general manager that he could hold a…read morevan for me until Saturday morning (this was Thursday night) as I live 2 1/2 hours away and could make the trip on a weekday. Tonight I got a called from some else at the dealership that they had sold the vehicle out from under me with no other explanation given to me or to Dave. I wouldn't trust this place at all. I'd recommend taking your business to some place that takes their word and guarantees seriously, and treats their employees and potential customers better than this.

I had an excellent experience at Kufleitners. I'll make a long story short. I had an issue with…read moreone of my speakers/an area surrounding the speaker that seemed difficult to figure out. With the help of Marty, AJ, and Jesse, the speaker problem was finally resolved. They care very much about patient satisfaction, and it is reflected in their actions. I feel this is a trustworthy dealership. Thank you!

I normally don't write long reviews, but my experience with Ken Ganley Kia of Boardman was so…read moredisappointing and stressful that I feel compelled to warn others. What should have been an exciting purchase turned into a two-week nightmare -- one week just trying to complete the deal, and another week waiting for the dealership to finally release my approved, paid-for vehicle. During that delay, I was told I'd still have to pay for the days I didn't even have the car in my possession. My experience with sales associate Christopher Kenney, finance manager Heather Marino, and general manager Melanie Yesovich was marked by misinformation, unresponsiveness, and defensiveness. I was repeatedly pushed aside, ignored, and treated as though my time and business didn't matter. Even after paying my down payment and signing the paperwork, they refused to release the car, citing "funds clearing" from the leasing company -- which makes no sense for a lease. When I raised the issue, I was offered only $40 compensation and told to sign a release form that would have silenced me from ever sharing this experience publicly. I refused. The only person who showed any professionalism was sales manager Mark Dickerhoof, who listened, treated me with respect, and ultimately honored the national offer I was initially denied. Unfortunately, every other part of this dealership failed to deliver even the most basic level of customer care. As a former licensed car salesman at Klaben Ford and Lincoln and a recipient of the Key to the City of Youngstown, I know how customers deserve to be treated -- and this dealership fell far below that standard. If you value honesty, professionalism, and respect, steer clear of Ken Ganley Kia of Boardman.

Had to take my 2016 KIA Sorento in for another recall, this is the Kia that has the bad motors…read more Same KIA that anyone could step into & brake steering column & steal it, Insurance rates went up & then they didn't want to insure it! KIA said use a wheel locking stick like from the 1970's. Will maybe KIA was hopping all the lemons they built & the one they sold me would be stolen & totaled? My background is I am a certify ASE master technician (retired) I still build motors now as a hobby, I know what has happen inside this engine. Now oil loss is so bad Kia now says It can use up to one quart every 1,000 miles before they will replace there defective motors. As mine only uses .8 per 1,000 miles, they consider it acceptable, so between oil changes they want me to add 5 quarts of oil as the engine will burn/blow by on there defected engine block, with defected oil rings, wonder why EPA has not stepped in with the pollution this veh puts into our air. And the service department has to be of the rudest I have ever talked with, the write up person named Samantha I think would just talk down to you as if The customer is the issue not the lemon Kia produced. They want you to bring in for oil change, then you drive it, then back for them to check it, then in for 2nd change to verify it's a oil burner, then back & forth how many times, delay is another word for denial, they Just have one class action law suit after another. I am having better results dealing with E.P. train derailment then KIA.

I can't say enough good things about my experience. Everything was a breeze and pain free at this…read moredealership from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions and made the entire process smooth and stress-free. I'm very happy with my purchase and would definitely recommend this dealership to anyone looking for a new or used vehicle. Buying a car from a dealership can be stressful and there were no games or gimmicks involved here! Thank you again Joe S!

I purchased a Subaru in 2018, with a full warranty that included oil changes from a dealer that I…read moremoved away from. It was too great a distance to travel for oil changes. I had visited other locations as well and never paid a dime for an oil change. Today, my Forrester was taken in for an oil change by my partner, and they said that they could not use my warranty because it "didn't include oil changes". I provided my warranty information (even though it's associated with my account and has always been) and they were prepared to process the oil change and charge me money, something that I am not required to pay under my warranty. I guess someone didn't want to do their due diligence and follow up with the other retailer or just didn't know how to do their job. Guess that's the unfortunate state of the workforce these days. It's unfortunate that this is the closest retailer to me, I'll now have to travel twice as far to the original retailer to get the service in the warranty I've purchased. Avoid.

Just leased Mazada CX5. The Preston dealership worked with is in obtaining the vehicle we wanted…read moreand payment. Our sales person was knowlegeable, patient. The finance persin was great. The whole process was pleasant. Thank you

If I could give the Parts Department a 10 star review I would! I ordered a part for my 2018 Mazda…read moreonline and the customer service I received was over and above exceptional. I want to give a huge shout out to ANTWAN SNYDER IN THE PARTS DEPT. FOR PICKING UP ON THE ERROR IN MY ORDER. He contacted me to confirm and helped correct the order placed. He then stayed in touch with me until the payment process had been adjusted and confirmed shipping of the part. BRAVO to ANTWAN SNYDER and the Parts Staff at Preston Mazda!!! I will definitely be referring all of my friends and family to your website for thier Mazda needs, thank you.

Just got in April, used my entire savings and 5 months later its off to the junkyard. Single mom…read morewith 4 kids , sick to my stomach

DO NOT, I REPEAT, DO NOT PURCHASE A VEHICLE FROM STRUTHERS AUTO FINANCE. They clear codes. Codes…read morethat detect malfunctions. Huge malfunctions and defects. They'll come back on once the vehicle is driven 20+ miles...after purchase of course. Catalytic converters, transmission, holes in the frame, ect. The cars look nice yet DO NOT BE FOOLED. AND they do not disclose any of it. NONE. YOU WILL BE CHARGE prime value of the car yet for a " monet pit project" people MUST DOCUMENT AND REPORT THEM TO THE ATTORNEY GENERAL. THEY VIOLATE MANY, MANY LAWS.

I went looking for a car at first the little man and tall man was decent until they realized they…read morecouldn't get over and once that was determined customer service went right out the window

Our Sales Rep, Sam Ellis, sold my daughter her first car yesterday. He was awesome! Friendly,…read morethorough, excellent communication! Thank you!

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

My new car has been having on-and-off starter issues for almost three months. I originally had an…read moreappointment for August but the issues stopped (again) so I cancelled the appointment. Then the issues started (again) so I make a new appointment for today. Wait this whole month and bring it in, and I am told they can't diagnose the issue because the vehicle is behaving today. I said I am worried about getting stranded with the weather getting cold. They have nothing to say to that. I explain to them that the problem is inconsistent, and it's not my fault that it's not having issues today when I finally have an appointment. Again, nothing to say. I ask if next time that my vehicle is having the same issue if I should drive it directly to the dealership, as I can't predict when the issue occurs to make an appointment for that day. They tell me no. They suggest I take a video next time and they can escalate it to the Hyundai technical support team. So how am I supposed to get my car fixed?? This vehicle was bought new not even a year and a half ago! Totally unacceptable! Clearly I wouldn't have spent my afternoon waiting around at the dealership if there was no issue. I think it is asinine that I was turned away with no resolution in an unsafe vehicle! If they are able to escalate the issue then they should have done it TODAY and sent me home in a rental until the problem was fixed! Instead I have to risk driving in the bad weather coming soon in a new vehicle that doesn't start and being stranded??? Absolutely terrible service. I am considering just trading the car in and going back to Chevy vehicles; Chevy never gave me bad service that could potentially put me in danger. I cannot believe that after buying the car new just last year and with it being under warranty that I am being denied service.

We are very unsatisfied with the sales dept. at Preston Hyundai. We purchased a 2025 Santa Cruz and…read moresadly the way they treated us, a senior couple was disrespectful! Problems with salesman ignoring requests. Delays in delivering our vehicle and annoying follow up phone calls. We are regretting dealing with Preston Hyundai only days later.

Amazing team at All Star, Eddie knows what he's doing with the cars and Dustin stands behind his…read morewarranty. Had an issue with my 2018 F150 and Dustin and Eddie handled it professionally. Would recommend this dealer to anyone in Pennsylvania and Ohio area.

I work at a call centered and I gotta say, I just spoke to Dustin and out of the many people I talk…read moreto and he has one of the most uplifting demeanors I've come across. You can tell that he's a straight shooter and a really nice man. For what it's worth, this gentleman treats strangers with kindness and that means a lot now days.

If you want to have a great experience, ask for a Tyler Root if you are buying a new car, and…read moreJessica Ramdin is an excellent spokesperson. Had a great experience

Terrible experience with Jay Albanese. Rude person who does not care about customer service…read more Scripted robot responses. Time Waster