Jeff was awesome! He inspected a vehicle for me and sent many pictures. Great information that…read morehelped me purchase a used car. Thanks!

I called the shop @ 8am and asked if they had time to look at my truck due to a small radiator…read morefluid leak and the truck not starting right. Matt said absolutely and within an hour of dropping the truck off Matt had called me to tell me what was wrong with the truck. He explained he had to get parts and that it may be the next day before they could get it fixed. The next morning Matt had called me to tell me that the truck was finished. Matt also told me that if I had any issues to give him a call and he would make it right. We take our vehicles to Schultz any time we need our vehicles worked on. They are a no hassle, upfront, honest company!

Schultz has very superior customer service. Was in town for a family reunion and it was a spare of…read morethe moment situation. They had one mechanic and ask me to come back in 45 minutes and they took great care of me. I had an electrical failure with my headlight they fixed fast and very reasonable with the price. I recommend Schultz because of the customer service. Please continue your superior customer service as it was much appreciated! Great job!

Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

Corrected a horrible detail job, the service was Elite Auto Car Detail, will go to Spotless for my…read morenext detail

They traveled quite a bit to detail my car today. Two gentleman arrived and knocked it out in two…read morehours, and my car looks new again. I will definitely use their service again.

i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

We bought 4 new tires in December 2024. Four months later one of the tires had 2 bubbles on the…read moresidewall. We were told that hitting a curb caused the bubbles. They would not honor the warranty. Today, we saw 4 bubbles on the side wall of another tire. Again they wouldn't honor the warranty. I would never recommend buying anything from B&R. I would recommend True Tread. They were honest and helped us with all new tires. I will always buy tires from True Tread Tires in Canfield.

Saw a truck that looked too good to be true. They agreed to allow me to take it to my mechanic…read more They had nothing to hide. Glad I didn't take their word for it and took it t my mechanic. They said it appeared to have been in an accident and found a rust Joe in the frame big enough to stick your hand in. The kicker was that it has a new inspection sticker on it! Glad I trusted my gut. Sad part is, they were asking top dollar for it!

let me tell you from one salesman to another I was impressed…read more I am a perfectionist and Mike passed the research and checked out as exceptional. I am a Christian and don't compromise. I had a plus that one of my best friends just started there and both of us were checking it out. I have to say thanks Joe Audino and Mike Mansour. You get my business! I believe the Lord answered our prayers. Best value, price, and experience I have had in purchasing a good car he listened and made it great!

Serviced my BMW Very professional, clean and honest service…read morecenter. I requested all factory BMW parts and they provided my request. Highly recommend!!

They always do a great job for me, are honest, and charge a fair price. I recently had them…read morediagnose a noise for me and they offered the simplest fix when they could have suggested a much more expensive repair--they didn't even charge me