Chile! The lack of customer service is high in this establishment! I do like the variety of clothing and prices here. I purchased a dress that I had to go down in size and jeans that I had to go up in size. Try on everything so you can make sure it fits. My fitting room experience was not great. The attendant was more concerned with conversing with her coworkers than checking me in. Self check out can be tricky if you are not paying attention. The lady ahead of me did not get a receipt and the attendant told her incorrect info about obtaining it. After I paid and my receipt did not come out, I asked for assistance. Turns out the paper was jammed in the machine. I have my receipt, but the lady in front of me was SOL. The manager told her if you need to bring something back to tell them what happened. I hope they don't give her a hard time about that! I do agree with other Yelpers to come here during the day or during the week to not be in a crowded store. Oh and they close at 8pm with the mall, not 9pm as the Yelp listing says. read more

I'd never heard of Primark until this location opened and people went wild on social media lol. I waited a good while to go check it out to let the hype die down and I was pleasantly surprised. The prices are super low, but from what I saw the quality of the clothes aren't terrible. The place is HUGE and they have several different departments from kids to home. I loved perusing the women's section. I was able to find some nice inexpensive jeans, tops and socks. I loved this store, it had things I like to wear and lots of basic pieces that you can add to an outfit. Very very affordable. I definitely understand why people who knew about this store were so excited for one to open in Charlotte. I recommend going on a weekday afternoon or evening to avoid all the chaos that is Concord Mills mall though. Otherwise, this store is pretty cool!! read more

We did not come to the mall to visit Primark, but when my wife saw it was here, she was pretty excited to go in. We have not been to this mall in many years, and this store wasn't here before. Primark is a UK-based store, so be ready for things to have British English terms (bum instead of butt, for example). I mentioned that example because I saw something that said bum on it, not because my mind usually is there. Uhm... Anyway... The store is very bright. Probably the brightest department store I have ever visited, including when I was in London. It was also clean, very well stocked, and had plenty of employees if you needed any help. Checkout is all self-service, which I do not like. I would not go back because of that. You might not mind it, and that's OK, too. The prices are very low. We picked up a pair of house shoes for our 2-year-old granddaughter for $3, and a sweater for $5. They are not garbage cheap, either. We only visited the children's section and only the girl's area, so I cannot speak to the rest of the store. In case you are wondering, it's not even close to being as large as a regular department store. I would say it is maybe 1/2 the size of one floor of a normal department store, possibly smaller. But the inventory is there, the prices are low, and it's clean and inviting. If you are okay with self-checkout, you should go here. If you don't like self-checkout, don't bother. read more

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I like that my first visit to this location was mid-afternoon, yet I had minimal issues with finding things in my size (clothing, shoes). There were a couple items that didn't have my size. Otherwise, I enjoyed shopping and finding a few nice things for myself. The store has cashiers (there were two) or, you can use self-checkout. When you are done at self-checkout, you must scan the barcode on your receipt to exit the checkout area through a gate. Primark has clothing for women, men, children, lingerie, PJs for all, Christmas items, and something for everyone! read more

Primark - Shopping Centers Near Me - Concord, North Carolina

Been waiting for this NC location to open and another excuse for me to be out towards Charlotte There is so much to choose from. The prices are great. Huge selection. I barely made it out without buying all the Stitch merchandise. My bank account was frightened. Super cute clothes for people of all ages. Only thing I don't remember seeing was any plus sized items or even a section. There was lots of Disney and Marvel merchandise and a weird selection of NFL & Basketball. Why did they have Raiders and Lakers merchandise but I don't remember seeing Panthers or Charlotte Hornets Either way all the Stitch merchandise will be mine. read more

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Clean and organized store. The things here are very affordable. Plenty of kids clothes to choose from. A section for home decor and a Disney section as well. read more

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This store is HUGE! I loved the prices and the organization of the store. There is so much merchandise, you'd think everything would be out of place but nope. My only complaint is the limit on the amount of items you're allowed to bring in the dressing room-compared to how big Primark is, it's unrealistic to have under 10 items to try on. So there's a huge inconvenience having to get fully dressed and swap out items you would like to try. If theft is a concern, you shouldn't have self checkout available for starters. There are security at the entrances which is concerning as well. The merchandise isn't designer. Waste of labor. Service. read more

Primark - Shopping Centers Near Me - Concord, North Carolina

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I hate that I have to write a negative review for this store because truthfully I love what they sell and their prices are so good.. I needed to exchange an item for a different color ... But i THREW OUT THE RECEIPT . God forbid the employees take 5 seconds to look up my credit card where they could see that I obviously bought it . twenty dollars lost and an inability to just listen to what I had to say.. H&M is seeming a lot better now . read more

Large selection. Reasonable prices. Plenty of staff around. Would definitely be back.

I want to give a SHOUT OUT to a Stellar Employee by the name of Kennedy. She was very charming and kindhearted. From the moment I approached her, until I exited. She was patient and very accommodating. She was funny and swift in her service skills. I enjoyed my few moments with her. Thank you Primark for hiring such an outstanding customer service rep. Continued success, Kennedy! read more

Don't waste your time. There wasn't a lot of Disney options if that's what you aiming towards. Reminds me of a rue 21 with random characters items. My friend and I went on a whim just something to do while we were in town. Crowded and a bit overwhelming. Two check out options which are nice but I usually don't prefer self checkout but it seemed like a quicker option being that bother lines were wrapped around the store. read more

Good selection. Amazing value. Very good place to go if you need some quick essentials at a low-cost.

The store is amazingly small to be the only location in North Carolina. I was not impressed, having been in one of their larger locations.