They closed the older veteran clinic located also on Pine Avenue, and moved the facilities and…read moreworkers to this nicer healthcare clinic. Has a large roomy waiting area in front, and nice monitored parking lot in front. Check-in at the windows within the waiting room, and called for your appt, passing through a door. No complaints whatsoever, and the workers are fairly friendly. A 24-hour donut shop is within a 5-min walk. 10mins if using a cane.

I've always had good service here. only setback is that the parking has changed to a paid parking.read more

I'd give zero stars if i could, where to begin…read more.. 1. There's no direct line, so you have to call the 1-800 number and wait on hold for 10-15 minutes just to be redirected to the "lab/clinic" you need. 2. I called 10 times, waiting on hold 10-15 minutes each time just to get a voice mail that says "if you cancelling an appointment, leave your name and appointment time, no voicemail messages will be responded to". So i can't leave a message and get a call back??? who does crap like this. So then i have to hangup and try again later. 3. So after 10 failed call attempts i end up just driving the 20 minutes to the lab, to be told that i can't make an appointment in person i have to call the phone number to make it. So i explain to the lady that i'm only here because nobody answers the phone. So she dials the number for me, and i get the same voicemail again. She also said that the lab is moving to Toronto so they might not be taking new appointments. How disorganized is this place?? She said i'd have to wait a few minutes until she has time to go to the back and talk to the actual lab people who answer that phone (the people at the front apparently don't do that). Ten minutes later she gets through and i'm able to make my appointment for anytime i want it (apparently they aren't really that busy) 4. So i went back for my appointment and luckily i asked for the code to get the results online, because apparently they don't print off the code unless you ask. (really?) 5. Now i'm trying to get my results online, but I have to create an account (i can't just enter the unique code they gave me) so i created my account but i can't confirm my registration because they haven't mailed me the confirmation link yet (it's been 5+ hours) 6. So i emailed customer service and they responded the next day and said they have no record that i created an account (that's not reassuring). So i creates it again and this time it worked and i could get my results. This process was an exercise in frustration. I'll be looking for a more customer friendly lab in the future.

This is a late review but we'd like to extend our grateful thanks. the support Juanita gave mom in…read morelaw Clara was generous, kind and understanding despite some initial difficulties on Clara's part. This service helped all of us get through a difficult time. They are professional yet compassionate and we would recommend anyone in need of senior care to please consider this company

Reliable service with dedicated PSW's that are punctual.read more

If you're shopping around Southern Ontario for a rehab that puts 100% into helping your loved one…read morebecome successful in making positive changes to their life, Rose City Recovery is worth considering. This Welland, Ontario rehab is located in a beautiful home with room for just 8 clients. The care is individualized, offering a range of vital treatments that foster abstinence from engaging in addictive behaviors/uses. From the first time we met with the director, I felt that my loved one was in good hands. I won't say there are no frills but the facility is more about feeling comfortable, getting fed fresh home cooked meals every day and focusing on what counts -- therapy, meditation, meetings, group workshops, etc. As for the costs, if you compare the services and facilities, Rose City becomes your choice and there is opportunity to extend your stay for discounted rates.

Dr. Ranjendran is a friendly , competent physician. Downside, is that office hours are limited…read more Wait times are not too bad.

Dr. Ajayi was our family physician. From the beginning of our interactions, I experienced what I…read moreperceived as a rude, dismissive, and unprofessional attitude during appointments. On one occasion, I was trying to translate for my brother because he has limited English proficiency. The doctor interrupted and insisted that he answer questions on his own. On another visit, when my mother tried to help me answer a question during my appointment, the doctor stated that only I should respond and said that if my mother continued speaking for me, she would have to leave the examination room. My mother had a painful skin lesion on her leg for about six months. At the first appointment, the doctor examined it, identified it as a mole, and said it could be removed at a follow-up visit. We returned as scheduled and waited for some time. However, during the follow-up appointment, she unexpectedly said it was not a mole but an ingrown hair and advised my mother to go to a cosmetic clinic and pay for removal. I pointed out that she had previously said it was a mole and expressed that, in my opinion, it did not appear to be an ingrown hair. In response, the doctor stated, "Are you going to teach me how to do my job?" Later, my mother sought a second opinion from another physician, who confirmed that it was not an ingrown hair but another type of condition. During the same period, we requested referrals to specialists: a dermatologist for my mother and an ENT specialist for me, due to ongoing breathing difficulties. The doctor told us that the referrals would be sent directly to the specialists, so we were not given copies. Over the following weeks, I repeatedly called the clinic to check whether my ENT referral had been submitted. I was given different explanations each time: sometimes I was told there was a backlog, and other times no one answered the phone. When I called again because my breathing issues were ongoing and I wanted to see a specialist as soon as possible, I was informed that Dr. Ajayi had refused to send the referral, stating that she believed I had been rude to her. I was also told to find a different clinic and a new family doctor. I strongly disagree with this characterization. From the beginning, I treated the doctor with respect. However, I believe that patients have the right to ask questions, clarify contradictory medical information, and advocate for their health or the health of their family members. My intention was never to be rude; I was simply raising concerns and seeking appropriate medical care. Unfortunately, throughout our time as her patients, my family and I felt that our concerns and health issues were not taken seriously. We often did not receive adequate attention or follow-up for our medical concerns. As a result, my entire family decided to transfer to a different family physician. I understand that finding a family doctor is not easy, and I do believe that physicians deserve respect. However, respect must be mutual. Patients also deserve professional, respectful, and attentive care, and their medical concerns should be addressed properly and in a timely manner. Throughout my experience, I believe I remained respectful; when I raised concerns, it was only in response to conflicting information or what I perceived as inappropriate handling of medical issues. Advocating for one's health is not disrespectful--it is a necessary part of patient care.

As a tourist, last thing on my mind, was to get sick. We…read morearrived the day before, by train. During the lengthy trip, I started to get really sick, struggled to breath. Then I realized that I had to see a dr. The only thing I has easy access was google. After reading previous feedback. Thought we would take the chance. We took a cab to the clinic. I went in and explained my situation. Ya at that moment I realized. My health insurance from the states was not really valid. Long story short. I was really happy that these folks were able to see me with in 30 mins and write me a prescription. I was able to get filled in the same building. Granted we paid cash, was happy that these folks worked with this tourist to get a dr visit. Dr. Gahly was very knowledgeable and understood right away the problem! Thank you for caring!

There is no dentist i trust more than Dr. Timperio. The quality of his work is top notch! I went to…read morea clinic in Buffalo to get a quote on implants and they commented about how nice the work was in my mouth, and then they quoted twice as much as dr. T. He is a good man and a great dentist.

They were happy to take my money when I had insurance now that I do not have insurance and have an…read moreemergency they would not even let me talk to the doctor just wanted to book appointments for x-rays and expensive procedures that I made very clear I couldn't afford zero compassion at this place