Started a research study for the flu vaccine last fall. Supposed to end a couple of weeks ago. Had…read morea phone call telling me to be sure and have my debit card ready the next Friday so the final payment could be posted. The next Friday, oh we have extended the study for a few more weeks. Don't trust them.

I participated in a clinical trial and all of the staff at RCA were wonderful. Swanee, Rochelle,…read moreKaren, Dr Schwartz, Kathy at the front desk, the phlebotomist (didn't catch her name), Dr Depombo; they all extremely kind and make you feel very comfortable. Sometimes my appointments took a while because I had to see several different clinicians who all have their own schedules, but it was not a big deal. Great place.

This place deserves 0 starts for their professionalism and customer service. I have been requesting…read moreresults for over a month, through fax and phone calls. No one has ever answered the phone and I tried all extensions. I have had to reschedule dr appts due to not having reports. Save your time and go somewhere else!

Terrible service. On two occasions they delivered blank CD's that were supposed to have X-rays, my…read more72 yr old mother with two broken arms lost two Dr appointments. When I went back for a third time to discuss the situation they admitted there was nothing on the disk and when I asked for a reimbursement they refused. Not to mention the attitude as if they did nothing wrong was disgraceful. Would not advise anyone to go here. Oh did I mention you have to pay out of pocket $120 because they don't know how to negotiate with insurance companies. Scammers!

Dr. Castellanos and his office staff are the most unprofessional people I have ever known. Because…read moreof my experience I am scared to see another doctor. I went there and left mentally traumatized. The best is that they charged me $75 for my visit when I had insurance and now they keep billing me every month for a $25 bill and I haven't even been there. I keep telling them about this and they keep sending me it. They were not willing to work with me and the doctor told me to get the fuck out of his office. I have never heard a thing ever in my life. I have mental health issues and they could care less.

I've been coming to this office for years and believe everything you hear! Yes you will have to…read morewait and wait and wait some more. I believe this is inevitable in the medical world. Everyone wants the doctor to be present and take their time when it comes to their personal medical attention, yet complain about waiting. With that being said here are some pros hence my 3 stars: 1. Sharon Sabitute. She is a nurse practitioner not a doctor is she hands down doing an amazing job for this practice and has been for years. I will see no one else but her. She is thorough, doesn't give an excuse for my symptoms and genuinely remembers years and years of medical history for all her patients that wouldn't otherwise be found in the notes. I believe patients want to "see a doctor" when in reality, these nurse practitioners are far better. 2. Appointments! This network of doctors have so many locations that you can get an appointment sometime for the same day. No need to wait weeks to be seen. You may have to sacrifice your preferred location, but to see the doctor you want, there is a good chance coming here. 3. They have a dentist, pharmacy, and optometrist right here in the same office. This is beneficial for the elderly that generally have a hard time getting around. 4. Turnaround time. A referral only takes 3-5 days!!! Holy moly. 5. Experience. My experience has always been positive. They accept essentially all insurances and support the well being of their patients. Just found out they joined the Cano Health Group. Doesn't make a difference. They have been doing a great job since day one.

The worst ever!!! They use some indian call center with a…read moreunderqualified and stupid staff. They are not even desent enough to pick the client's call at the actual center!! Terrible customer service!! These indian call center reps sent the my prescription refill to the wrong pharmacy twice! On the third time I was calling they just hanged up on me!!!! Go to some other medical center!!! Never go to any Sanitas, they all absolutelly terrible!

If you don't speak Spanish, good luck--you will be treated like you don't exist. Sanitas has made…read moreit painfully clear that non-Spanish-speaking patients are not a priority here. The level of disregard is astonishing. They repeatedly ignored my explicit request to transfer my prescriptions to Amazon Pharmacy and kept sending them to Walgreens instead--almost like there's a financial incentive involved. Patient preference? Completely ignored. I am now trying to pay for a pre-op report from the Hollywood location, and it is IMPOSSIBLE to reach the actual office. Every call gets routed to a useless general line that sends you in circles until you give up out of sheer frustration. This is not just inconvenient--it's discriminatory and irresponsible. Healthcare should not shut you out because you're not Hispanic or fluent in Spanish. If you are not Spanish-speaking, EXPECT: zero communication zero accountability zero respect for your time or medical needs Avoid this place like the plague. This has been one of the most infuriating and dismissive healthcare experiences I've ever had.

I have been coming to Dr Chin for years even before they move to this location off of Sheridan. My…read moremother, my Aunt and My Sister all come to Dr Chin. His staff is amazing and understanding, helpful and reliable when it comes to helping you in whole. I have never had any complaints with this facility because they've always taken care of me and my family member. Let me be clear, We are not related to Dr Chin or any staff in this Office but we get treated as if we're family. Even to the day I have started coming back with Dr Chin this year because I left due to Insurance reasons since nothing has changed. It's the same energy as before as if I'm family, everyone remembers me, especially Dr Chin. 10/10 I recommend them to anyone.

This would make our third attempt in searching for our family doctor after our doctor passed away…read moredue to COVID. So far the search has not been very pleasant. But this place is got a good potentials, initially. The staff were extremely nice and friendly. We did not get to see the doctor in the initial visit. Instead we saw the PA who basically just took down our medical history for future references I guess. We were supposed to get our blood lab work done in the same visit. But somehow due to some unforeseen circumstances, we were denied at first. After pleading with the staff we were then allowed to get the blood work done. It's weird to me because we always get our blood work done. In the same annual physical visits. We never had to "request" for this service. Oh well, not all the offices were as nice as our previous doctor. Probably will still go back for our next annual check ups. But the next time I'll make sure I request to get the blood work done in the same visit!

I have been going here for over 7 years. The staff is excellent and nice. Most Pain Management…read moredoctors don't accept insurance for the other comments on here.

Do not recommend! Shady practice under the name of Sandra deLaPena. They only take cash/ credit…read morecards too but no insurance( $300/ visit $250 thereafter) for 15 minute consultation. Then they refer you to a friends clinic for testing. They charge a premium for a family practice doctor. Overpriced and not qualified!

At other hospitals, companions are allowed to stay with the patient even while preparations for…read moresurgery are underway, but here, it seems only the patient is permitted to enter.

All the nurses and techs do a great job in the surgical suite! I think my great nurse in particular…read morewas Jenna.

Heads up: Anti-Israel Clinic in Hollywood…read more Had a pretty disturbing experience on Saturday while trying to schedule a medical exam for my fiancé here. Everything was fine at first--the guy on the phone was super eager to help. But then I gave him my fiancé's name, which is very Jewish. Right after that, he asked, "Are you from Israel?" I said yes, and then without missing a beat, he just said "Have a good day" and hung up on me. No appointment, nothing. It's honestly so sad that this kind of thing is still happening, especially when you're just trying to get medical care. Just wanted to share and give a heads-up--be careful if you're dealing with this place and are Jewish.

They do NOT listen to the patients. Just cover up bad medical care with parties, bingo and free…read morelunches and snacks. That's not what I signed up for! I signed up to be taken care of for all of my medical needs, especially my chronic illnesses. When you request help. They label you negatively and discuss your personal information with all the staff, so that you can be judged and made feel uncomfortable. THEY HAVE a rotation of doctors because they cannot seem to keep doctors and most do not speak English fully and cannot translate your medical situation or condition into English. Some of them didn't even know how to work the computer program prior to my visits. When you need consent care from 1 provider, they change again! And when I spoke to the director to discuss my issues, her advice was, and I quoted her, "Well, maybe this clinic is not for you. " I totally agree with her ! So, if you're bilingual, and speak mostly English, and want your medical information, and your records, and the people that you speak to, especially medical doctors, to give you the information in English, so that you can understand it better. This is not the clinic for you. Not the Tamarac clinic anyway! Also, the specialist they send you only goes to some of the other clinics once a month, so if you have a chronic condition and need to be taken care of immediately. You have to wait or go to the ER and even go without the medication you need. They cover up their lack of medical care with sweet treats, parties, lunch, and bingo. That is not going to help manage all my illnesses! So disappointing! If you are someone that does not speak English and wants to be pampered with trinkets, lunch, bingo and BS AND REALLY HAVE NOWHERE ELSE TO GO BECAUSE YOU DON'T HAVE YOUR OWN TRANSPORTATION. THIS PLACE MIGHT BE FOR YOU! BUT BEWARE, THEY DO NOT CARE ABOUT YOUR HEALTH. YOU ARE JUST A NUMBER FOR MEMBERSHIP ONCE YOU'RE IN. THEY DO NOT CARE ABOUT YOU OR YOUR HEALTH. THEY ONLY CARE ABOUT YOUR INSURANCE MONEY !!

I take my mom here for her medical needs. There is feee parking near by but it is limited parking…read more However, there is free transportation that is offered for your appt. This Medical place offers free breakfast and lunch while supplies last. They also offer hair cuts, massages and to get your nails painted, these service are not everyday or all of the time, you will have to ask for it. I went in today to ask about my mothers mammogram result and the Ely the associate there booked an appt for my mom to come in next week to speak her doctor about the results. She was very sweet and attentive to her. Every month they give each patient $100 gift card that they must pick up and a preloaded card of $275 to go grocery shopping. The card for food is not accepted in every grocery stores. So far my mom has been having a good experience here hut she would like for them to give her more appts regarding other concerns she has. This location has little activities as well and when it is your birthday they cut a cake at the end of the month. kitty is the one in charge of the events and she is very sweet and makes sure everyone feels included .