1. Primary Pool Services

    1. Primary Pool Services

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    Thousand Oaks, CA

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    Primary Pool Services

    5.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Primary Pool Services

    Pool chemical testing and balancing

    Pool draining

    Primary Pool Services Photos

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    1 year ago

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    1 year ago

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    3 years ago

    Quality work and good pricing. Great customer service. Responsive to requests. I'd recommend

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    5 years ago

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    5 years ago

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    5 years ago

    Great service! Professional and reliable. I strongly recommend Primary Pools if you are looking for someone to service your pool.

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    Travis Junge Pool Service & Repair

    Travis Junge Pool Service & Repair

    (12 reviews)

    I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

    My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

    Castro Pool - New project

    Castro Pool

    (29 reviews)

    I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

    I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

    David Perez Spa Service and Repair

    David Perez Spa Service and Repair

    (19 reviews)

    I have a hot tub that I have owned since 1987. Over the years I have engaged a few different hot…read moretub repair services. Most were good , some not in regard to price and effectiveness of repairs. About 10 years ago I saw David's truck out front of a neighbor's home. I gave him a call to set up an appointment. He came over and told me exactly what the problem was, the price and when he was available. His price was competitive and lower than others I had used in the past. Over the years he has provided professional, quality and technical service. Once I had a variety of problems he walked me through which I should fix first then perhaps wait on the others. In the end he fixed it completely. He's a patient listener, kind and extremely knowledgeable due to his long years of experience. He schooled me as to which chemicals to buy to maintain my spa. I most recently saw that my spa was leaking. I called him and he came right over the next day. Of course the spa was suddenly completely dry and showed no leaks. He had me fill the tub to its proper level of water. Suddenly it started leaking. He located the problem and fixed it I very highly recommend David for any of your spa needs.

    Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

    Primary Pool Services - poolcleaners - Updated September 2026

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