I just wanna shout out because this is the best pool service ever. Not only do they take care of my pool weekly it's shiny and sparkling. My Pool Guy is the sweetest guy on earth, and whenever there's anything that's not working or I have a question, their team comes out and takes a look and handles every situation. They are the absolute best. read more

Well deserved one star to say the least. After giving them two chances I thought my pool would be at better state trusting them as they are licensed. Was I wrong not only did I walk in to my house that I'm renting the pool had green marks. My equipment was neglected they let water get in to the pump all they had to do was keep the control lid closed . I paid the price for it today I couldn't see the numbers so I let it go because I didn't want them any where near my home. But my whole drive was burned cost $800 dollar to fix it. Just shameful read more

Sandy and his crew are amazing. Our pool looks like a resort! So happy with the work they have done for us. I'm recommending him to everyone! read more

I had the most amazing experience with this company. They were passionate on helping me. Super informative and attentive to my needs and the pool. They were fast in their actions and seemed like they would do anything for me. I cannot recommend them more. I will for sure be using them in the future! read more

I've had various pool companies over the years but Southcoast is absolutely the best. Their fees for service and supplies are so reasonable and they don't "add on" things you weren't aware of. Jackie in the office is so efficient and caring. Nic, our pool tech, well, he is just incredible. He is so nice and he definitely knows what he is doing. He cares about the quality of his service and always goes above-and-beyond. Our dog Ralphy adores Nic's weekly visits. I highly recommend Southcoast in every way. This is a local business that deserves our support. read more

Worst Response Time Even For Emergencie ! It takes weeks to get any help from the owner, if at all, Sandy, or his son, Jack. I do not know how they survive with such a customer service. Do not waste your time with this company. They are only good the first time, hoping you get their service, and that is why some people left good reviews. I did too. Wait till you need them afterward. They do not care at all. No loyalty or care from this company. read more

Definitely recommend Southcoast Pool & Spa. Their service people know their stuff and are friendly and informative, in particular Jack and Steven. Sandy is straightforward, told me what things would cost beforehand, and stuck to it. They try to fix the problem with the least expensive alternative. read more

Southcoast recently completed our pool remodel; new tile, new pebbletech, app-controlled equipment, sheer decent water features, spillways, cast in place concrete coping, concrete landscape wall re-configuration, underground drainage replacement and wrought iron fence alterations. Considering this was a big personal investment it was nice that they treated our money like it was theirs; they even found us a way to save costs on one element. The final cost landed near the initial quote. They did a fantastic job coordinating with us on the design including tile options/layout and pebbletech color choices. The work was performed through this latest rainy season with minimal delay. We were well informed on when activities were scheduled to happen and when decisions needed to be made (without being pushy). Additionally, there was no fuss about correcting defects where identified. The crews and management were extremely professional; they were referred to us by our neighbor who also had their pool remodeled and did not disappoint. Highly recommend Sandy and his team. read more

Hello all. I just had my pool redone/remodeled (new tile, plaster, lighting,coping and also added a Baja shelf. I got four estimates and ended up going with Southcoast Pool and Spa. Mgr Sandy Martin gave me a start and finish date and everything went as planned. His employees were here early and always put in a full days work and never left a mess. After everything was said and done, my wife and I are very happy with the way our pool remodel turned out. If you need work done on your pool or spa I highly recommend Southcoast Pool and Spa, mgr Sandy Martin makes sure things get done correctly. read more

The Mountain Valley Homeowners Association, located in central Sim Valley, had Southcoast Pool & Spa resurface the small pool on our property.  Sandy Martin and his team were professional and responsive to our concerns.  They stayed in contact with us and the crews they used did an excellent job.  We were very impressed with the workmanship and hard working crews that took care of all aspects of the project. read more

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Jack and Eric came to my rescue with my leaky pool pump & pipes!!!! He diagnosed the problem, ordered the new parts. Jack did major quality repairs, looks like new, at a very reasonable cost. He was very Knowledge courteous & efficient & trustworthy. They were very professional !!! . NO More water Leaks !!! South Coast Pools is now my New Pool service of choice. I give them a 10+ all across the board !! read more

Sandy and his excellent crew of craftsmen did a fantastic job. They were always very polite, on schedule, and didn't mind explaining what they were doing. Sandy was always accessible. And at the end, if something wasn't quite right he'd have someone there the next day to fix it. No grumbling - a great team! read more

Southcoast Pool & Spa - Before...(circa 1967) - Pool Cleaners Near Me

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Sandy and South Coast did a great job on a recent replaster job using PebbleTek. Professional, punctual and on budget. Very pleased.

These folks are the best. I had an electrical problem and they really worked hard to get me back up and running. The charge was reasonable and I couldn't have been more pleased!! read more

We had new pool installed South Coast was start up pool company who worked with pool builder. Started off good with owners son doing pool cleaning for first month then another employee was assigned our pool. This employee did a decent job not overboard but did average job, part of issue was he was always training another employee. Then all of a sudden he's gone another guy shows up to clean pool, this has been a year and half pool filter was never cleaned , I'm not a pool cleaner but you would think pool filter would be cleaned within 6 months or so of start up due to pool plaster being new. Finally after 18 months another pool guy shows up says he was told to clean filter . At this point I was done having our pool as training ground or new pool guy every month besides the bad attitude of Southcoast Admin who can't seem to get to PO Box to pick up payment for at least 30 days after we mailed check. We have moved on from Southcoast and couldn't be happier with same pool guy showing up same time every week. read more

Southcoast remodeled our pool: new tile and new pebble sheen along with some repairs. We couldn't be happier with the quality of the work, it's outstanding. Sandy is easy to reach and answers all your questions. His team shows up when he says they will. Everyone is very friendly and respectful of your space, no mess left behind. By far the best pool contractor I have dealt with. read more

This is mainly a comment as it relates to their spa repair/resurface/construction portion. The only reason they even get 2 stars is because they did separate warranty work for my warranty company and it seemed to be ok. They have significantly wasted my time twice. My pool needs to be resurfaced. After the warranty job I decided to give them a shot at pricing me. They came, stayed for some time, measured and gave me the run around. Never gave me a quote. Here is where my mistake occurred: I called them like 6 months later to find out if they can still give me that quote (I had just remodeled the interior and wanted the yard worked on). I decided to give them another shot as I chalked that instance up to a "falling through the cracks" scenario. Oddly enough, after making the appt, I got a call from what I believe is the owner who actually remembered coming by, wasting my time and not following up. He apologized and said he'd come out and measure again and for sure give me a price. Day of, time was changed. I figured, ok, I won't complain as I want a good working relationship and I was able to accommodate. Again, he comes, stays, measured etc. once again dead silence. I don't get it. Why waste not only my time, but your own to drive down here from ventura county and do this task? It makes zero sense to waste your own time like that. I guess my job isn't big enough for them. They were nice enough on the phone and in person, just unfortunate this part of the transaction is so tedious with them. Good luck if they follow through with you. I am sure they do great work. read more

I had an appointment with this company today between 9 am and 11 am. I called and spoke with Michelle. She contacted the tech who stated he was leaving Sherman Oaks in 10 minutes and would be to my home within the hour. Almost two hours later, the tech called to say he was leaving Sherman Oaks then. I called Michelle back and informed her of the insane tardiness of her tech. She claimed that he told her he would be to my house within the hour. Who is lying here? Michelle or the tech? Regardless, this is unacceptable! I asked that the owner Sandy call me and asked to reschedule to tomorrow at 8 am. She agreed. She called me back five minutes later and told me that she called my home warranty company to have my repair sent to a different company. Awesome! Thanks for wasting my ENTIRE day! Here it is, 1:24 and the tech just showed up. I guess Michelle didn't let her own employee know the job was cancelled. Again, AWESOME! If you want to waste your time and be lied to, go ahead and use this company. They're AWESOME *sarcasm*. read more

Southcoast Pool & Spa just completed a remodel of our 30 year old pool this week and we couldn't be happier with the way it turned out. Sandy and his entire team were awesome during each step in the process. We modernized the pool by adding a baja landing and elected to go with a Gemstone Blue tile and a StoneScapes Tahoe Blue mini pebble finish that turned out perfect with our hardscape. The team completed the project in about 3 weeks and were thorough and professional during each step of the process. We can't wait for next spring and summer to share it with our family and friends. read more

Southcoast Pool & Spa - Before the remodel. - Pool Cleaners Near Me

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Really nice job. A hectic time around the holidays for my pool to stop priming darn it! But Sandy from South Coast made it easy and was able to detect the leak and damage underground at the skimmer right away that was caused by huge roots. They removed and replaced the skimmer, concrete, and brickwork and were able to replace all, and match it perfectly to my vintage existing deck and spa area by carefully saving and reusing the ornamental tile between the bricks. I was impressed. It looks great and I felt confident every step of the way because everyone seemed to be the best at their job. Neat and tidy. Professional and friendly, I have only good things to say about this company and would use them again. read more

I had four different quotes. Not only did Sandy have the best price but he also offered the best advice. His team did a great job. We are 100% happy with the work. Coincidently, our neighbor was re-doing their pool at the same time. We both ended up using Southcoast for the same reasons. read more

The best pool repair company around. Quality work at reasonable prices. Sandy the owner listens to you and doesn't try and sell you repairs that you don't need. His guys were able to reuse existing materials which saved us money. His company is a licensed pool contractor unlike a lot of so called pool companies that use a general contractor license. This was very important to us as we wanted somebody that does nothing but pools and is a expert in the field. We could not be happier with the workers and the quality of workmanship. We would recommend Sandy and Southcoast Pool & Spa over any other company. read more

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This company does not stand behind its products or provide any customer service!!! I called to inquire why the $1,500 pump they sold to the previous owner of our house died in 3 years when the useful life should be 10+ years. The owner, Sandy, spoke with me for 2 minutes. Very rude, not helpful and just tried to get off the phone with me. I am almost certain they sold us a lemon or some sort of refurbished product. Avoid this company!!! read more

This company is fucking shady as fuck. Do not, I REPEAT DO NOT Use this pool service. You will be told one thing about how much your service is and then without knowing they will up-charge on other things you didn't even allow or even was mentioned. I went on $75.00 and then the next couple days was invoiced $288. What the fuck!?? read more

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Southcoast is an approved contractor with my homeowner's policy [Old Republic Home Protection] and given the typical poor service I've experienced with these approved vendors with these "homeowner's policies", I must say that from day 1 with Jackie running the office and the tech that came out in Steven, they came through with flying colors. They're communication was fantastic (I'd have even settled for acceptable, but they exceeded my expectations). They showed up when they said they would and they were straight up with me as I bounced the additional fees off my normal pool guy of 15 years on what I had to pay that wasn't covered by the insurance company, and they were absolutely reasonable. Bottom line, even with threat of rains during a wet week in Ventura County, they came through. Barring any malfunctions going forward, I'd work with them for sure if I ever have another issue with my in-ground spa equipment. read more

Just very unprofessional, never call you back and they kept pushing my job back several times. Basically wasted 2 months of my time and I could of been looking for a different company from the beginning. Honestly, don't think Sandy even wanted to the job and just kept brushing me off. Anyone know of a good pool company? read more

Very impressed with this company. We use their weekly cleaning service and our technician, Luis does a great job! When we first hired them last summer we had a pretty bad issue with green algae and Luis went above and beyond to fix our issue. There pricing is also reasonable, which is a plus. read more

Southcoast Pool (Sandy Martin) did a very good job refinishing my pool and spa with mini pebbles and new perimeter tiles. They were are able to schedule it so the pool was down for two weeks only as they promised. They even replaced some of the spa tiles to accommodate a more consistent look. They also did a great job on the startup by adding the right amount of chemicals. Their price was very reasonable and I would recommend them to a friend. read more

Southcoast Pool and Spa is AMAZING! Sandy Martin is the owner and is terrific with his clients. Our weekly Pool Man is incredible. He does a great job and. Ames sure our pool is as crystal clear as could be. They are huge on preventative maintenance and always communicate what needs to be done. Use them and you won't be disappointed. read more

The service does an "ok" job but the big problem with them is you can NEVER get them to answer the phone, unless they call you because THEY want to talk to you about something. You can call, (it says between 8A - 4:30P they are in the office, but that happened once) most of the time you will hasve to leave a message and MAYBE a few days later someone will call. Maybe NOT! They quoted me a good price for weekly service and then came the add-ons, like the chemicals, and then to look again at the heater that they had supposidely fixed, another charge. They would do "repairs" without approval then just send a bill. Their billing is done "randonly" no dates of services are listed, seems like just when they feel like billing, instead of listing all services for the month, it was here's a bill, pay it. read more

We have used Southcoast Pool and Spa for about 2 years. We had some trouble for the first year with the pool guy assigned to our house, but after they assigned our pool to another technician we haven't had any problems since. Our pool is clean and clear and communicating with them has been very easy. They are quick to address any concern we've have. I'm glad we stuck with this company. read more

The review is for their back office billing group. They were dispatched to our house via the home warranty company and the guy that came by was very professional and did a quick and OK job. the issue is with their billing practice - when the tech left the house he asked for credit card information so they run the deductible charges of $65 but few days later i see that they charged my card for the full amount of ~250. I called twice and left a voice mail yet no one called back; I called the home warranty company and they confirmed it had to be a mistake as they got charged for the same amount as well and yet five days later and still no resolution. I always worry that there is much more to these "mis-understanding". what I find frustrating is the lack of responsiveness after the fact read more

Sandy and his crew did a fabulous job on completely renovating my old, ugly and dangerously deep pool this year. They completed the job on time, the end result was absolutely beautiful. The pool has a new shape, fresh coping, tile/plaster and it is shallower. We also put in a Baja shelf which made the pool a lot more enjoyable when you are not in the mood to swim or can't swim very well. I highly recommend Southcoast Pool and Spa for all your pool and spa related projects. Sandy is very honest, ethical and very customer friendly. read more

I have been using Southcoast Pools for several years. They are always honest and quick to help with an emergency. Highly recommend.

We have been using South Coast for weekly pool service for at least 7 years! I have never had an issue. We will sometimes call with special needs, such as pump not working properly or most recently heater not heating properly & they respond quickly. This last time came out within 24 hours! & most times no extra charges involved as they found a simple fix! Love our pool guy Chris, he is genuine & does a great job! read more

We have used Southcoast Pools for about 10 Yrs. Sandy and his staff have always been very professional ,reliable ,honest and very sufficient in there work. We could not be happier with there service. We recommend them for your pool service needs. read more

Southcoast Pool & Spa - Pool Cleaners Near Me

Friendly service, quick response, reasonable prices! After years of substandard service, we are so thrilled to have a great service!

We have been a customer of Sandy Martin and his SouthCoast Pool and Spa for a number of years and have always been very pleased with his/their professionalism, attention to great service and responsiveness. Now that we have weekly service with Chris we are even more impressed. Recently we had a complete remodel and retiling done on our 20-year-old pool. Sandy and his crew came through with outstanding results. Sandy helped with the redesign; the crew showed up each day on time and did a truly outstanding job. They cleaned up each day so we did not have to live with construction "clutter." We would definitely recommend Sandy, Chris, Michelle and the entire team for outstanding pool service and pool remodeling. read more

Just had my pool pump replaced with Southcoast pool and spa. I was expecting the installation to take a couple of hours but they did in a quarter of the time expected Sandy and Josh helped me through entire process, and were always prompt with communication. Very professional. No worries at all. Thanks!! read more

Southcoast Pool and Spa is about the most ethical and honest company you will find. They do a great job and take great care of there customers and would recommend them to everyone who is looking for a great pool cleaning and maintenance company read more

Southcoast Pool & Spa - Perfect job every time - Pool Cleaners Near Me

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