Hospice care for my Mother was exceptional. Any concerns were handled 24/7…read more Colby Perez explained all the unfamiliar phases that are part of the hospice process. Her support was well needed and the personal care she provided to both my Mother & myself helped through this difficult time. I felt that the support I received was beyond expectations. After researching for hospice care, I chose With Grace because of their high ratings and they delivered.

So our family has had the opportunity to work with, With Grace, on two separate occasions. My aunt…read morewent under their care at the end of 2024, and was on hospice for 3 months before passing. They were caring and compassionate and spent the necessary time needed to answer any questions or to just put my uncles mind at ease that she was being looked after. Colby was exceptional at gently talking with him and explaining her decline. Fast forwarding to this past week, my uncle who started off 2026, in the hospital with some unexpected issues, declined quickly. After 12 days he came home on hospice and our logical choice was to use With Grace once again. We were blessed by the staff, but Colby in particular. She checked in on him daily and would gently talk with him and play calm music for him during her visits. When he became non-responsive she would continue to check in on him to monitor each stage and to make sure that he was comfortable. I appreciated her communication with me, our caregiver, and her amazing and calm approach. Each step of the process and engagement with their staff with both my aunt and my uncle, were exceptional.

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

Westmont has been a wonderful assisted living facility for our family/friend. She feels safe,…read moretrusts staff members, and is able to enjoy life and their amenities, especially during a pandemic. The place is clean, polite, accommodating and very professional. Thank you for providing amazing care for your residents!

We simply can't find words enough to describe our complete and total satisfaction with Westmont of…read moreMorgan Hill - an Assisted Living and Memory Care facility. My daughter and I researched numerous facilities in and around Morgan Hill, California, for many months. We were looking for the perfect Assisted Living residence for my 90 year old Mom. A large part of our decision to select Westmont of Morgan Hill was due to the confidence we felt in its Nurse Director, Ria Hernandez, to deliver the level of care and service we were looking for. Ria does an amazing job of keeping her Care Team functioning at peak performance in providing excellent care and genuine concern for my Mom and all the residents at Westmont. We are at the facility several days a week and are so delighted that Ria and her team are constantly checking in on Mom to make sure that she is comfortable and is receiving all the services she needs to feel safe and "at home." The facility is very clean and well maintained and we especially appreciate all of the creative, decorative touches the team provides at each and every holiday event. The residents there all seem happy and well cared for. It's like one big, happy family! We gladly refer friends and relatives to reach out to Ria if they are contemplating moving a loved one into Assisted Living or Memory Care. It's been such a relief to know that Mom has a loving, caring team to look after her every need in this chapter of her life. Linda & Jeannie (Mom's daughter & granddaughter)

This review is for in home PT services with Saher. Saher visited our home to work with my two…read moreelderly friends. I oversee their home and care. Saher is very caring, but her shortcomings far outweighed her attributes. She admitted to being disorganized; claiming that remembering appointments and important rules of our home were too difficult for her. With indoor pets and two elderly residents; safety is of the utmost importance. The rules of our home are set up to maintain safety and are very simple. She was often unfocused and spent the scheduled appointment time socializing rather than providing the services for which she was hired. I was greatly disturbed by her care of my elderly friend who is physically the more compromised of the two. She asked him to help her set up a heavy and cumbersome massage table, compromising his safety! This was very dangerous for him and she was aware of his limitations prior to requesting his assistance. With her expertise, she should not have enlisted his aide for such a task. If she cannot manage such tools independently, she should not be using them. The most upsetting incident that happened with Saher is when she let my elderly friend fall WHILE doing PT with him. This was irresponsible and negligent. Her scope of duties is to ensure that the exercises are done as safely as possible and within the reasonable ability of the client/patient. Upon subsequent visits she started soliciting me to help with the exercises. I am not a trained Physical Therapist and I was busy with my own tasks. She should have brought help, planned and executed more appropriate activities and/or avoided exercises that required two people to manage him. Lastly, we received numerous invoices 5-6 months after we had ceased working with her. She was astonishingly disorganized with her paperwork; which caused me an unreasonable amount of extra work to research and cross reference her invoices. They were out of order, some were already billed, some were unclear, some were from her forgetting to bill. It was very confusing. It saddens me to have to leave this review. Unfortunately, the care we received from Saher was not the quality that I expect from an out of pocket PT and I ultimately found her to be unsafe for my friends. That in conjunction with her unprofessionalism has prompted me to leave this review.

Jolanda and Sahar have improved my health so much that I don't know how to thank them for it. They…read morehave provided me the best service that anybody could wish for!!

I'd like to leave a review of Sonata Hospice in Hayward. I know hospice care doesn't always last…read morevery long, but it was so nice for my mom to really get to know and become friends with her caregivers for 8 months. She appreciated and enjoyed all of them. My mom's nurse was Pam and she treated my mom with such tenderness, patience and compassion and my mom felt it. Rachel filled in for Pam a couple times and mom said she was delightful. Melissa, our social worker, offered support to my mom and all of us with such a caring heart. Julie was the nursing coordinator and was always ready to answer my questions or order meds or supplies. Sheila the nurse practitioner, and Maria the Chaplin, as well as the on-call nurses that made themselves available after hours to be there when my mom needed someone including Raj and Erica, all made us feel like our mom was their priority I hope I'm not forgetting anyone but this group of Sonata employees were like a family to us and my mom and my siblings and I grew very close to them. I've only had a few days of hospice experience from many years ago when my late husband passed away. We did not get Hospice, soon enough and only had it for four days. I had no idea how much Hospice could really do to help a patient and their family feel so loved and supported. As a retired nurse, I know I asked a lot of questions with my many phone calls to Julie, but always felt supported and heard. My mom also enjoyed everyone from Sonata that came to see her and when they'd leave she'd say, I really like her or him. It was so comforting for us to see our mom feeling so well cared for. If my mom needed anything from a medication to home care supplies, it was an easy phone call away. We love and miss our mom, but we feel so good about our decision to have Sonata Hospice be there for her last several months. Thank you to everyone at Sonata Hospice for your devotion to caring for people at their most vulnerable time.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

Updating this review. My mother who is almost 105 is still receiving care at Pacific Hills Manor…read moreinMorgan Hill California. She I believe is the oldest patient there. I'm still very mostly happy with this place in the care she gets like any place. There's some people that take a lot more time and caring attitudes towards the patients., and there's some that just try to get their job done.. But mostly I'm satisfied with a caring staff that tries to do the best for my mother. the facility has changed hands. I cannot remember the name of the company it has now but it's no longer covenant care. Something things have changed, but mostly the same staff is there. There's hardly ever any bad smells and if so someone has had an accident and it just got cleaned up. For the most part the place is very clean. Like I said before check it out yourselves. And remember that kindness works both ways.

My elderly relative got sent here after a physical injury. I had reasonable expectations going in,…read morebut this place was bad. Patient was depressed, crying daily and upset by lack of care/professionalism/responsiveness/etc. Everything from simple questions to getting help being rolled down the hall were quite difficult. Front desk and some of the workers were helpful, but not consistent and real lack of communication among parties. Real issue is the Patient Coordinator we had assigned - Juana. I found myself multiple times asking myself what here motivations were (from money, to laziness, etc) for why she would be doing certain things or communicating the way she did to me. She tried to discharge the patient early multiple times without important test results which would then later show complications (like pnemonia that developed) and ignored concerning medical results multiple times and didn't even follow up to understand if results had been received or communicated. She didn't really "coordinate" much as we were told to figure out any transportation needed, followed up with doctors directly for information she had, followed up directly to get any medical records needed, medications, etc.) She also lacked professionalism/ethics by being told we were going to protest a discharge and then proceeded to try to get the patient to sign forms that she was explicitly was told the patient would not be signing. As the rooms are shared (3 patients per room) I also saw similar observations with others. One patient developed sepsis and I witnessed the family member crying and pleading for help as the center took over 6 hours to try to have an ambulance coordinated to move the patient properly. It was hard to watch. All I can say is if you end up here visit often and be prepared for a fight for basic care. I was there multiple times a day to assist my family member and still found it difficult to get basic answers/care. Glad we got out and have moved on.

We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.