We have used Waterlume for the past few years. Their service is excellent, quality is good and…read moretheir pricing is very good. Their maintenance service is perfect. Any issues, they're right on it. Always pleasant, professional and friendly. Their office staff is wonderful as well. Always easy to work with whether it be scheduling the turn on or turn off of the system and is any issues arise. I would definitely recommend them to everyone.

Called Waterlume today, October 11,2024, which is their prime time for underground sprinkler…read moreclosings, and came to help me out in a needed pinch with my system. This was my first time dealing with Waterlume, and I have to say 1) Bob was in the area and was at my house in 15 minutes. He reviewed my system and solved the issue. He showed up with his men, by noon... all resolved. Honestly, very impressive, very nice, and in my opinion five star.

I so much incredibly pleased with all aspects of the work Fazio-Traina did for me. Every person…read morethere is professional, polite & knowledgeable. Their pricing is very reasonable. They are thorough & did exceptional work, swiftly. They followed up quickly when I called with questions. I placed a huge rock in front of one sprinkler head and they very quickly came & moved the head for me. These are quality people. Without question, I highly recommend them.

Customer service horrible. No show appointments then tell me I confirmed a different day…read more Impossible because I have a wedding. Did not try to remedy. Not first tine. Done

I can't believe the level of sheer rudeness I've just witnessed. I am still in shock. After waiting…read morethree weeks for service, he gave me a relatively high hourly labor quote and ensured I knew that clock was ticking! Fine. I asked him to raise one sprinkler (to screw in one 1ft piece of plastic pipe - $45 part (on top of time) Then he found pop-ups possibly leaking. $49 to replace, again, part cost only on top of labor. I asked him to use my (brand new parts) (these are the same model, sold by Lowers for less than $15/each - No, we can't use them guarantee them (i.e., don't dare to eat into my profits!!!) I said, "Fine, let's ignore that head and move to the backyard for a more serious issue. At that point, visually annoyed, he said, "No way. You dare to haggle with me, and I will not continue working here," and angrily stormed away. You can be 100% I will erase this contact and never contact this "business" again.

Terrible Customer service. Rude. Will never use again. He didn't listen to what the problem was…read more He insisted he was right when he wasn't. He incessantly called me over and over again. All he cared about was getting paid and overcharged for the service.

Highly recommend Charlie is a topnotch guy . From start to finish he help me pick out color of…read moregutters to match my house any problem I had he came and fixed right away. !!

We had a great experience with Charlie and his team when they came for our roof and gutter…read moreinstallation. The team was professional, reliable, and easy to work with. Charlie answered all of our questions, and made sure everything was completed in a timely manner. The new roof and gutters look great, and we're very happy with the quality of the work!

Tony is rude and unprofessional. I'd give zero stars if that was an option. He gave me a quote but…read morein the meantime I was getting many quotes from many different people. I told him a QUOTE I had received, I'm assuming he did not agree or believe my quote. He ended calling me cheap, then when I told him he was rude he lowered his original price and asked me for cash. I did not respond right away, he then continued to let me know he has a friend who can do the work for cheaper, I responded with as long as either him or his friend have a license and insured I'm happy to work with him. He then continued to tell me his friend wanted a $1000.00 deposit so when I asked him for his friends company name he responded with "loco construction" because what I want is cheap so clearly I'm crazy... I told him he's unprofessional and he then blocked me. very rude and unprofessional. if he didn't want the job, he could have just left me alone instead of being an a-hole.

This is a very good company that helped me make the messy garden beautiful. The service attitude…read morewas very good, and the work efficiency was very fast. It was completed in a week, and the boss Tory was very friendly.

Highly recommend avoiding this company especially on attached houses! Can't trust their work nor…read moretheir word! The owner Chris is dishonest and dishonorable man. After receiving a quote, hired this company to replace an existing roof to remove old shingles to the plywood, replace any damaged plywood basically to completely install a new roof for me and my neighbor on August 13, 2025. January 23, 2026 evening, I noticed leaks on the walls and spots on the ceiling in my bedroom. Next day, I notified Chris that there is an issue with the roof leaking. Due to the weather condition and freezing temperatures the roof couldn't be attended right away. On January 27 I wrote to Chris that my neighbor, who's roof his company also replaced, has similar issues. I also let him know that after I inspected the roof there was absolutely no protection to the edge like a drip edge to protect snow or rain from going under the roof soffit and damaging the walls and the ceiling. To this, Chris responded that his company does not use drip edge they leave 2" over hang. Chris blamed weather conditions, snow, ice and wind instead of taking responsibility for the improper job his workers performed, even though I mentioned numerous times that the wall had water damage before the snow storm. Also, Chris blamed on a framing and plywood was done incorrectly but in my opinion that should have been addressed when his workers completely tore down the roof. He didn't want to hear about the fact that I had no leaks prior his guys doing the roof and none of the neighbors had an issues except me and the neighbor who's roof Chris also replaced. On February 20, I noticed water bubbles that were running down the walls between me and my other neighbor who's roof was not replaced. On February 21, Chris's workers came to put some flushing cement between me and the neighbor where the roof opened up and water completely ruined my bedroom walls. This forced me to take down the sheetrock because it was completely wet and when I opened the walls, beams already had mold on them. Until this day, every time it rains, I get sips of water coming in through the roof and I can see water running on the beams. Chris's workers also installed some sort of drip edge that another roofer who came to inspect the roof laughed at and said no respected roofer would do something like this. Photos attached. Chris reassured me numerous times that he would take care of everything. After a different roofer and other contractor inspected my roof, they said my roof is done incorrectly and they won't even take on the job to fix it so it would not leak without removing and installing a new roof completely. After mentioning to Chris that I don't want to take a chance for quick fixes and want to redo my roof or get my money back so I can hire someone else he went completely mad, started to threaten me and even wished I would die. In my opinion, this is a sick individual that I wish I never hired. Now I have to redo my roof, file complains with DCWP, Home Improvement Contractor Trust Fund and file a lawsuit. Please don't make my mistake and avoid Chris and his company at all cost. ------------------------------------------------------------------------------------ The lies continue in the company's response to my initial review. My house was built in 1989 (easy to look up) in text messages, (that I have saved) you said it's 60 years old, now he says the house is 50 but it's simple math that does not equate. According Google, New York City Building Code, New York State Residential Code (R905.2.8.5), International Residential Code, (screen shots attached) and other licensed roofers confirmed that it's mandatory, a drip edge is required on all, including attached houses, so hopefully who ever will read this review will also do research and catch the lies. The company replied "Your property has a larger-than- average gap between the fascia and the plywood decking- a condition" like I mentioned in my initial review, it should have been addressed when my roof was completely off! Just to point out the aftermath excuses shows how professional this company and its workers are! Regarding what they call suspicion that I opened up the wall that's another lie, it doesn't make sense. First of all you can see on photos that walls got water damage from both corners of the room and in the middle by the window curtains, as well as water damages on the ceiling in multiple spots. I opened up the wall and ceiling because beams where already getting mold on them. I don't know how others live but I will not promote mold living and spreading in my house. If I was intending to pressure this business into anything than why would I spend money out of my pocket again to replace a roof again. In regards of the guaranty, I don't trust this business or the warranty doing any more work on my roof.

Andy and his crew did an amazing job they were fast, efficient and I have no problem recommending…read morethem to anybody that needs work on their gutters!

I hired Brad Bellacchio to replace one piece of siding on my home. (I supplied the replacement…read morepiece.) Unfortunately, my experience was disappointing. The work was undertaken without a formal written estimate, and a receipt for payment was not obtained because Brad said he does not carry receipts with him. He told me to call his office and 'they' would supply a receipt. (He answered the phone.) So far, no receipt. Brad made unfavorable remarks (siding/windows) about the work performed by others rather than focusing on giving me an estimate. The siding was replaced 25 years ago, without a problem until now. When my roof and siding need to be replaced, there's no way I would consider Brad. If you value clear communication and honesty, do not hire Brad. Get everything in writing, which was my mistake from the beginning.

They use products from Home Depot. That should tell you all you need to know. Look elsewhere. Still…read moreregretting having them do work on my house.

We contracted Grout Guru to re-grout our bathroom floor and caulk the shower area. We were very…read morepleased with their work and professionalism. The job was completed timely, as stated, and left a cleaned job with dry time instructions. I highly recommend using their services.

My wife booked grout guru because our beautiful shower that we had done 4 years ago was…read moredeteritrated which caused a leak from simple water being dripped where the grout meets our quartz stone in certain areas . The gentleman that came went right to work made sure everything was protected to keep everything clean the job came out great even did extra areas that could be a potential problem so we don't have to go through a leak again. They were well priced professional and the work looks great I wouldn't Hesitate to call them again for anything related to tile and grout if Murphys law comes to play again