I attended the restaurant while on a business trip. I'm not normally one to write reviews, but Prime Steak & Seafood is the exception! The atmosphere was warmly inviting; the place was lit into a warm glow. I ordered the New York strip (medium rare, of course), and not only was the steak cooked exactly to my liking but it was beautifully presented. Christina, my server was fantastic! She was knowledgeable of the menu (especially about the cocktails and wines!) and was an intellecutal conversationalist, which definitely brought something unique to my experience. All in all, I would recommend Prime to locals and out-of-towners alike! read more

We came to Prime in McAllen planning to just have drinks, but the atmosphere was so inviting we couldn't resist ordering more. The cocktails were excellent, and what started as "just one round" quickly turned into sharing a delicious appetizer of chicharrón de rib eye, beautifully plated and full of flavor. We couldn't leave without trying the warm, golden cornbread dessert, and it did not disappoint: soft, sweet, and absolutely addictive. The ambience is elegant yet relaxed, making it easy to linger, and the service was top-notch--attentive, friendly, and perfectly timed. What was meant to be a quick stop turned into one of the highlights of our evening. read more

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We came here after a long two weeks of family in town and a child's birthday to celebrate our anniversary/valentines day. The place is small and over crowded, there is no dress code, and the food is mediocre. My steak came burnt and the shrimp bisque was so hot it burned my lip. The server would just drop food and leave and disappeared with my drink after going to refill it for the rest of my meal. I would say there are way better places in the valley for the price and strongly do not recommend this place if you are looking for a nice intimate dinner with a loved one (actually I just don't reccomend it at all). read more

Not sure what happened but this place is amazing! Music is on point. Atmosphere so relaxing. Staff are so professional and courteous. Must try. Feels as if there's been a change in management. read more

Service is excellent. Food is delicious. The chicharrones al ribeye i highly recommend. The tomahawk is huge but worth it! I like how its really chill inside. Not too loud. I recommend Prime for sure! read more

Superb food and drinks! The service was amazing as well. So grateful to have had such an attentive waiter that truly made us feel like royalty. I do agree with another yelp review that mentioned that a dress code should be enforced. That's the only thing that took this restaurant down to a four. (Wish I could've voted 4.5 instead.) read more

Prime Steak & Seafood - Korobuta Pork Chop - Steakhouses Near Me - McAllen, Texas

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Food was good. Well cooked, presentation is on point and everything was generously seasoned. I ordered the 14oz Ribeye chicharrones.. which to me there was nothing chicharrón about them but they were 4 very well served tacos and the ribeye was cooked just right... as for the ambiance. If you're looking for a quiet and romantic place for a date. This is not it. I went on a Wednesday night and it was very loud and congested. I also made a reservation for our anniversary dinner date through the Yelp app and when we arrived they had no idea about our reservation and scrambled around to find us something. They ended up sitting us in some random huge and sticky table at the way back corner of the entire restaurant next to a party of 30. This may just not have been my day but it's something to consider especially for the price. Plates range from $30-50 and much more for specialty meats. Our server was great though.. hence the 3 stars. read more

Prime Steak & Seafood - Ribeye Chicharrones - Steakhouses Near Me - McAllen, Texas

The rib eye steak was very good as was the baked potato with spicy sauce. The shrimp bisque had a great presentation with the crust but had no flavor. My wife's filet was also very good. The service was good. The restaurant was clean but wouldn't call it upscale. They seated us at a table next to the kitchen with chairs unlike the other ones in the restaurant and they were to low. read more

Prime Steak & Seafood - Chars aren't for this table - Steakhouses Near Me - McAllen, Texas

My Birthday Dinner. What was supposed to be a great dinner with my family turned into the Absolute worst experience in my entire life at Prime Steakhouse. Super embarrassing and uncomfortable. We went through 3 waiters. First one refused to wait on us because my parents spoke Spanish, second one tried to convince us that Dos Equis needed to be ordered as "Two Ex" beer and then when my steak was dry and overcooked the owner came to tell us "fine steak is supposed to be dry". Certainly one for the books. Never again. #banningprimesteakhouse read more

Service was terrible, our waiter didn't come back for thirty minutes, to the point the other server asked if there was something we needed. It appears he was immediately upset after deciding not to order alcoholic beverages for dinner. He made an ugly face, and proceeded to ignore us all night, even charged us $3 for salsa we typically get everywhere for free. I don't think we will be coming back. The food was sub par. The pizza was not as great as I imagined it would be but I'll be fair the Branzino fish was excellent therefore receiving the extra star on this review. Also this was our one year wedding anniversary, I wish we would have chosen another restaurant. I'd recommend The Patio on Guerra for such meaningful occasions, they really make a thoughtful impression on dessert, with a card, and with wonderful staff. read more

This is a 5 star place. It's a top 7 place over all in the valley, hands down. It's not even close. It's expensive, but to me, it was worth every penny. Excellent service. We have Phillipe. He was new but you can tell was trained very well. Shout out to him. The steaks were incredible, the ahi tuna app was outstanding and LET ME TELL YOU, I think they make the best pizza in the valley. Frankly I don't think it's close. Got to speak to the man who makes the pizza. Guy knows freaking pizza. I was stunned. They should rename it prime seafood and steak and AMAZING pizza. Dont sleep on the pizza here. Ambiance was cool as hell. Great music, great lighting. Got to meet the owner who was just a really incredibly nice woman. I was really impressed. read more

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The restaurant was busy last night and unfortunately the service was mediocre and the wait to get our food and the temperatures of the dishes as they came out were cold. You can tell that the food was not delivered to the table right away. From the sticky table to the lack of napkin and having to wait to eat our appetizer since no place settings immediately available. The scallops were undercooked & cold. The salad was ok and the Bone in Filet was decent but the Prime Ribeye came out cold along with the Au-poivre sauce was starchy and cold. The server did not really check in on us if we needed anything or if we needed more wine. If you were to server they pretend they do not see you. If you are paying over $360 for a meal not even offered a dessert menu & getting the check & box for left overs took another 20 min. You would expect a little bit more when it comes to food quality & service. read more

Prime Steak & Seafood - Ribeye with a side of Au-Poivre Sauce. - Steakhouses Near Me - McAllen, Texas

Things must not be going well from a $$$ perspective or owner has disregarded good customer service. We have been coming for years. We have always enjoyed coming. But now things have changed. No more complimentary bread which is very good bread. No more free refills on my drinks (nonalcoholic) and now they have a ridiculous "Cake Fee". We went with a large group to celebrate my wife's birthday. They didn't cut or serve the cake but charged me $20 for a cale fee because I brought a cake. I asked, what exactly did you do to charge me this fee? Waiter couldn't answer. Not sure if I will ever come back. I hope owner reviews these changes and returns to back to good customer service read more

The branzino was impressive and my friend loved her steak. The sangria was very refreshing. The chocolate cake and ice cream was also very good. Nice date spot. read more

Prime Steak & Seafood - Branzino, filet, sangria - Steakhouses Near Me - McAllen, Texas

Best steak and cucumber martini, hands down. Service was amazing. Ambiance was intimate. I'm not a Mac n cheese gal but their Mac n cheese changed my whole world lol. I'll definitely be coming back! read more

They've definitely lost it. Used to be a semper fi place for good food and drinks, fairly decent service. This time they struck out threefold. I ordered a vodka tonic. The tonic was flat and the drink tasted like tap water on old bottles ice. Returned it. Waiter apologized. Change it to a sparkling lemonade. Sparkling was more like stagnant water. Horrible. Returned it. Waiter again apologized. Said they had issues with the carbonated drinks. Played it safe and ordered a bottled Topo Chico. By this time my husband received his "medium" steak and baked potato. He cut through over an inch into the meat and medium was now where to be found. Overcooked through and through. Returned it. No exchange. He'll eat the baked potato. Surprise. Baked potato was dry and burned and not edible unless you have a penchant for really bad food. The waiter, poor guy, did what he could. We expected the manager by then to show his/her regret and apologize. Offer a complimentary drink maybe. We would be less disappointed if some measure of regret or accountability was shown. After all this is, or was, one of the nicer places in McA. We've been going since they first opened their doors. Disappointing to say the least. They've lost what made it different and special. read more

Great food and great ambience for the area. We ordered the margherita pizza as an appetizer. I don't know what kind of dough they use for the pizza, but it was so soft and buttery that I could not stop eating it! The lobster bake pasta was perfectly creamy (and also a big portion)! With a light touch of salt and pepper, our medium rare filet prime was cooked to perfection. A+ rating for sure! read more

Food was stunning and delicious! The salmon, Beef Wellington and pork chop were to die for. The star of the show was definitely the beef Wellington.!!! Definitely return for food. Ambience was a little hectic and crowded for my taste. Had a distasteful interaction with either owner or manager or general manager. An air conditioning vent had condensation on it and was dripping on our table seat and down the back of my shirt. Her response was very defensive and said there's nothing we can do about it . She annoyingly told the server to move us to another table, as it really bothered her. Server was very awkward and somewhat intrusive. At the end of the meal, he stood over us as we were figuring out the tip. Would've been a definite five star had it not been for the manager and server etiquette. Maybe a simple apology from the manager would've made it a stellar experience .... read more

Over priced food for quality and service. Had to get up for a waiter. Was handed paper napkins and expect to pay top dollar for steak. Ordered a Caeser salad, but looked like a Caeser salad soup. Awful experience all around. Will never walk into this place again. read more

Best bar service. Great drinks. Delicious food. Chicharones de ribeye Miguel and his staff have you covered. read more

I would never go back! You should not have to pay for bread when spending almost $1000 for a party of eight.Soup was not good, lasagna either. Steak just okay. Avocado salad gross. Appetizers okay. Not worth it for the money you pay! Also they did not acknowledge that we were celebrating a birthday! Service was subpar!! I would much rather go to Patio on Guerra where the service and food is exceptional! read more

Cucumber martini is probably the best I've ever had. Filet was cooked perfectly and creamed spinach was a little runny but the flavor was great. Service was great. read more

Food was amazing! I could not stop eating. It was everything we were looking for to have a nice date night. Service was excellent & very friendly. 10/10 will be back again! I recommend everyone give this place a try. read more

Prime Steak & Seafood - 8oz filet with scallops - Steakhouses Near Me - McAllen, Texas

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Customer service and caring for concerns is negative 1! Management does not care to respond to my request. After a month of no response...I am writing this VERY NEGATIVE REVIEW. I hardly ever write negative reviews with hundreds of reviews to my credit. Over 6 million views. On a recent trip to South Texas I took some friends out to eat. They wanted to go to Prime Steak and Seafood to try it out. While telling us about the special, which included Wagyu Beef my guests ordered steak and lobster. The server inadvertently ordered the Wagyu beef...and lobster. I believe this was an honest mistake. When I got the bill I choked, seeing their order included $180 for the beef alone. But since they were my guests I choose to pay and call them for a fair resolution after the meal. I did. At that time I was told the charge was accurate and I explained the error and how it happened. I got no response from the manager or owner. I called again and finally got hold of Jackie, whom I think is the head of house manager, on 2/28. I never heard back and called again a number of times until finally reaching her again on 3/23. I told her I did not expect the charge to be removed, but lowered. I requested $100 off of our $352 bill (no alcohol in this order). Again she said she would tell the owners and I asked for them to call me back within 2 days. That was 5 days ago. I am so frustrated that the owners show such little care for their customers. Certainly the money is important, but at this point it is a matter of principle. I need the owners to call me and work out a "fair" resolution to this charge. If you read this review and care about fairness please pass on eating here. There are plenty of other great restaurants in the area. read more

I have been to many steak houses, and this one is my new favorite- and here in RGV. The Cowboy Akaushi Steak from 2-F Akaushi, is next to non other. The taste, texture and flavor, will immediately turn on your taste buds, and fill its most extreme delight! read more

I'm giving this bad review at the overall because the AC was broken down and it was real hot, stuffy in the building, air not circulating so there was a foul odor from probably the people sweating and the restrooms. Otherwise, the food was really good can't complain about it, had lobster and chicken. The service was good from the waister and did apologize for the ac not working. read more

This was our first visit at this restaurant as we were looking for a new place to celebrate our anniversary, and not just any place. Excellent food, extra friendly staff. Top tier steaks and exquisite desserts. Friendly atmosphere and talk about exceeding our expectations, Wow! Thank you Jeremiah for making our anniversary dinner most enjoyable...thanks for your recommendations and attentive service. read more

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Lobster risotto was super salty. Lobster was chewy. Bread also was $4 just fyi. Very small portions. Beef Wellington was okay. Definitely save your big occasions for somewhere else. Definitely not worth your while. read more

I giving this place a 3 star! Atmosphere is great and food is great but the fact that they didn't have my favorite meat picanha which was on the menu was disappointing and top of that no creambule wtf read more

Amazing! Absolutely the best steak I've had in the Valley! The chef's spinalis cut steak is incredibly tender, juicy and filled with flavor! An added a side of the flash fried spinach wh was also mouth watering. Delicious! Beautiful, modern, and trendy environment with excellent service. Loved the personal touch of greeting us at the front door upon entry and walking us out at the end of our lovely night. Its that extra special touch that goes far. Also, thank you Fernando for your detailed attention and wonderful recemmendations. Always a pleasure. read more

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Ordered the bacon wrapped scallops (pretty good 4* good), the petit filet (6* good- cooked perfectly, delicious), and mashed potatoes (4* good). Service was great (thanks Oscar). Ambiance - including 80's rock on the radio (6*). Very chill place for dinner and great food. Pricey, good for a date or special dinner. read more

Filet mignon was great. Ordered mashed potatoes with it but they had no flavor. Tasted too milky. Bread and butter is $4 (not free lol) and it was good but we just didn't know there was a charge for that little puffed bread. There are also no desserts on the house for special occasions such as birthdays or anniversaries compared to other competitor high quality restaurants in the area. Service was also odd as we reserved a table but were given options of a cornered table at the entrance and a half booth small table yet there were other tables available when we were there. read more

This is the second time my wife and I have visited this restaurant and both times were extremely pleasant. The staff is extremely courteous and efficient. Whenever we need anything seems like they are always ready to accommodate. We ordered the cheese plate as an appetizer which was excellent but a little more than we could finish just us two. (This was not a bad thing just letting others know about the quantity). The one thing which loses them a star in my review is the ribeye steak I had. It ended up being a little over cooked and had a few tough parts I had to cut around. The mashed potatoes however were exquisite and I would order both again. I just recommend ordering one less "doneness" than you are looking for. I also wanted to shine a positive light on our fantastic server Victor. He was very nice when we accidentally knocked over a drink and gave us another free of charge which I did not expect. I recommend this location for a date night or just a nice night out. read more

It's a legend in its own mind. The food is too expensive for the quality of the meat. They don't serve any bread with there meals. That's a big no-no with me. read more

I waited 2 yrs to go to the prime steak house, and what a disappointment. The occasion was my husbands birthday. Nothing on the table indicated the event. I had the Wellington, and my husband has the rack of lamb. All was good except the hard green beans that the dull steak knives barely could cut through. The glass of wine was $20.00, and my husbands asked for an amber rum and coke, and they only carry white and dark. No bread to start with, no small salad to be included to the $45.00 dish. Yes there was dessert, but we passed and usually for an occasion you will get some small dessert for the birthday person. We usually go to the Patio, and we will certainly continue, as the food is as good if not better, you get treated a lot more special and you do get bread, and a salad with your meals. The service was ok, even tho our waiter didn't know much about the rum selection, and we tipped the 20% only because it's not the waiters fault. Didn't see much of the decor, as my back was to everything. I believe the decor is very nice. Sorry I feel I wasted $150.00. read more

I'm very impressed with this place ‼ service was excellent and we all know that sets the tone for a good dinner... the food I can sincerely said that the octopus was one of the best ones a have, the drinks were absolutely good ( I like cucumber martini ) and dessert was the best... I really recommend this place, good atmosphere, good food, good service and the best they close late every day about one am. Don't miss this place is worthy to try. read more

Prime Steak & Seafood - Desserts chocolate cake with chipotle very interesting flavor , coconut with pineapple - Steakhouses Near Me - McAllen, Texas

We had the best service and the most amazing food. Started at the bar and then our bartender (whom we'd already been chatting with and asking about the menu etc) was our server at our table too. He was friendly & knowledgeable. The service was fast and efficient. Wine list was broad - not huge, but good variety. The food was awesome. Steak was cooked to exact specification. Everything was lovely. Atmosphere is very pleasant. Excellent choice for a long overdue date night. read more

First time going after wanting to come here since opening a year ago. Amazing experience thanks to our server AJ, and the hospitality of the general manager. We ordered the burrata appetizer, king salmon sashimi ceviche in a savory ponzu sauce, ribeye that was so tender and juicy, and one of the best pieces of flan we've ever had. Everything tasted amazing and we will be back! read more

Prime Steak & Seafood - Flan - Steakhouses Near Me - McAllen, Texas

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This place was recommended by a friend. We made reservations for our anniversary and we were not disappointed. We sat away us away from everyone which was super nice. Our waiter was EXCELLENT! Everything he recommended was excellent from drinks to food. It did get a little loud towards the end of the meal but it didn't bother us. Our complementary dessert was so yummy and the presentation was great. read more

Prime Steak & Seafood - a happy anniversary plate - Steakhouses Near Me - McAllen, Texas

It used to be a nice and upscale place to have dinner. However, last time we went we were shoved (not like Baby)in the corner. Mind you, we never spend less than $400 per dinner for 2. Everyone else looked like Walmart chewed them up and spit them out. Torn tshirts, cargo shorts, etc. If you charge $70 for a steak, you need to have a dress code. We had a reservation for over 2 days and were treated like trash. We walked out. read more