The team at Access Storage, led by the amazing Joanne, are a delight to work with. The entire…read moreprocess of signing up and accessing a storage unit couldn't have been easier. This family run operation is an option anyone should consider when looking for extra storage space.

From the owner: Climate controlled storage facility, Indoor Storage, Self Storage storage unitsread more

They deserve 0 stars. I've been with them for over a year and so far they upped my monthly payment…read more2xs. I started out paying about $73 per month 6 months later they upped it to $105.50. I thought that was the end of the price hike...I was wrong they now have hiked it up to $158.50. I called management bc 1 I was not made aware of the price change. it was ridiculous that I had this many price increases for nothing. nothing has changed I was still in the same unit. when I called management they said they sent a letter to notify me(they did not) and the best they could do was change the price to $138. not to mention they consider you late/over due on your due date. my due date is on the 23rd of each month and they considered me 1 day late when I went to pay on the 23rd. once they even put a lock on my unit I wasn't even 1 week late. Don't waste your time here look elsewhere!!

This review is about Extra Space as a corporation. It is not directed at the individuals that work…read moreat this facility, all of whom tried to be helpful. This corporation uses predatory practices to bait consumers in the door, offering exceptionally low rates at the start but later dramatically increasing those rates past fair market pricing. I'll provide my experience as an example. Searching other reviews, I can see I'm not the only one that's had a similar experience. I was a customer of Extra Space for 3+ years in total. In total, I ended up renting 3 units from them - two 10x15s and a 10x20. In all 3 cases, these were offered at low introductory rates with an increase in rent after some period of time, typically 3-5 months. I would not have an issue with this, as the intro rates were well below market pricing, but in every case where an increase was applied, the new rate was well above market pricing, and I would have to visit the office to question why. This in and of itself is predatory, as the corporate office is clearly hoping renters won't question the rate and will just pay the new overinflated price. This pattern repeated multiple times across all of my units over the course of my 3 years renting there. The change that finally prompted me to look elsewhere for my needs occurred this August 2025. My two 10x15 units were billing at different rates, with one at $91/mo on promo pricing and the other at $118/mo (not promo priced). I fully expected to see cheaper unit increase in price to match the non-promo priced unit, as this would be reasonable and that price is on par with the rates of other storage providers in my area. However, when I received the rate change notification, I was advised the cheaper 10x15 would be increasing to $165/mo! This is the going rate for 10x30 unit! I contacted the local office and staff on site was not able to adjust this price, so I reached out to the corporate office via phone. They refused to adjust this price and expected me to pay the additional ~35% markup on the second unit, providing NO justification for the dramatically higher price of one over the other. Customer service on the phone also clearly stated Extra Space's preference for "short-term" renters over those who stay put. It's worth noting that in my 3+ years renting here, I never had a late or missed payment. I never caused any trouble or drama at the facility. I never mistreated staff on site, even when I had to wait over an hour for someone to come address a broken gate at the facility. This corporation cares not at all about its customers, and they are clearly only interested in your money. Renters should steer clear of this company entirely, at this location and all of them across the country.

This is a very clean, safe and secure storage facility maintained well by the owner and I always…read morefelt safe going there any time of day. I highly recommend Everts Ave Storage. It was a pleasure doing business with this compan. I would use again if needed. A. Weaver

I couldn't have been happier with the service or the facility…read more It is so clean (brand-new, actually), the grounds are well-kept and very secure. The person who helped me, Don, was kind, professional and made the whole experience effortless. I highly-recommend this self-storage facility.

I have rented from PS in the past and had no issues. I recently came back to rent a room through…read morean online discounted price. I felt the cost was reasonable until I realized that I would be charged an administrative fee (half the cost of my unit). Additionally, I choose the Dix Ave location because of the cleanliness, however they tried to switch me to the Dix Ave location in Glens Falls. (That location is dirty and has a pest problem - rodents, I know family members who rented from that location). I received a notice that my rent will change in November. The last straw and the reason I will be leaving my contract is they want to randomly raise my rent $20+ dollars - I feel like this is a bait and switch (I got a nice, discounted price, with this price change, I am now paying the 'regular' price) - nice try PS. Thankfully I didn't move too much in, and I can leave easily. BEWARE!

We rented a unit at the 128 Dix Ave location for vehicle storage. It was perfect for our needs…read more The contact folks in the office were very professional and helpful.

Want to say a huge thank you to Anthony and his team of movers who made the move to our new home a…read moregreat experience. They were friendly, professional, respectful and worked tirelessly all day long. As we were moving to a new build I was concerned about potential damage to the floor and walls, but they took their time and were very careful from start to finish. Truly appreciate their attitude and flexibility during the day and I would happily recommend them to anyone. Thanks guys!

I received 2 mail advertisements and called them 3 times with messages and not 1 call back at all…read more It's like they don't need my business at all. Not a very professional operation for sure