Wanted to provide an update about my interactions with the owner of this company after I posted my…read morereview. He has yet to try to resolve this issue with me or respond to my BBB complaint or respond to my yelp review. He did, however, have time to tell me that I'm terrible on my Facebook. What a terrible experience this has been.

No one likes to move. Its tedious, time consuming, and stressful. People hire movers to…read morefacilitate this process. Not worsen it. If you value your items, time, money, and sanity, turn back now. Just go to http://uhaul.com, then pull up at home depot and grab a few guys. You will be better off for far less money. This company is horrible. I meticulously planned my day by the hour. I was required to have the previous apartment keys turned in by 5 PM. Very little room for error. I needed to be moved out, and cleaned by the end of the business day. I spoke with the owner Mase on Wednesday. I asked if they could start at 9. He informed me that they do not start moves until 10 am. We agreed on that time. He was made aware of my time situation. I moved 2.1 miles from my previous 2 bedroom apartment. 1. 10 am comes. Nothing.. Mase then texts me at 10:30 that he cannot find a truck??!!! That is correct. They do not even have a company truck! Literally, the only equipment they have is a flat dolly and wrapping tape. So not only do that not have a truck, he didn't even have the foresight to make a reservation at uhaul for my move. In June. On a Saturday. This also means they do not have the equipment to move your fragile items. Luckily I still had the box to my OLED TV. I call the person who referred these "movers" to me..He and his wife are calling/driving around for hours trying to find a truck. He never even found one himself. Then another person from my job goes to pick it up. Its the smallest box truck uhaul has. One of movers has the nerve to complain that it isn't big enough. M-Town Movers finally arrive at 2:30 PM with NO TRUCK. The cleaners that I paid by the hour arrived at their correct time, 1 p.m. and could not do their job. 2. They moved my stuff in an unattended hallway to "prep" for the truck's arrival. Anyone could have walked by and swiped something. 3. They are extremely inefficient. The first load was on the truck AFTER 5 p.m. My leasing office felt bad for me and allowed me to turn in my keys on Monday morning...For a pro-rated fee of course. I have moved from a 4600 sq ft house in less than 4 hours. 4. I never seen the owner again after the we arrived at my new apartment to unload the first time. This was around 5:30. I asked his employees where he was and they said they didn't know. 5. I directed the 2 movers to where I would like my items. I had to leave and go to work for a couple hours. They just threw everything in a pile in my living room. I could barely walk into my apartment. I had to have some friends come over and help move my larger items to the correct rooms. They put my dresser in the correct room when I was there..When I left they just threw the matching nightstands in the living room. They knew where they were supposed to go. 6. They broke my desk and my dining table. 7. I return to my old apartment the next day. I asked the movers to throw out my old couches. Of course they didn't do that. "Luckily" I had to hire the cleaners again b/c they didn't finish moving my stuff until after 10 pm. They helped me drag them to the dumpster. 8. They didn't touch 2 of my closets. They literally left my neatly wrapped up clothes. The door to one of the closets was wide open. 9. They left my ottoman in the public hallway. They also left the hallway outside of my door a mess. 10. After all of the above he still has the nerve to bill for $1000. For a 2 bedroom apartment. 2 miles down the street. I moved for a 4600 sq ft house for half of that. This is also higher than any of the other companies quoted. 11. When I complained to a mutual acquaintance about my experience, he says: "She has a lot of stuff." Excuse me? What? That is your damn job. He then drops my keys off at my job without even talking to me at all. This was one of the worst experiences I have ever had. M-Town Movers made an already stressful situation worse. They cost me a lot of money outside of their horrible unprofessional service. STAY AWAY!

Rod was a mover that was recommended to me through my boss and was great! They moved quickly and…read morehave incredible rates. He was willing to move me in the afternoon with a week and a half notice. Moved an entire 1 bed apartment that was very full including a 6.5 foot mirror. The only damage the entire time was one part of a curtain shade and it was fixed with super glue. Hoping I don't have to move again soon, but will use him again if I do so!

Rod at Debra's Delivery Service is my guardian angel - after being stood up by All My Sons Moving &…read moreStorage (never showed up for my scheduled move), I called Rod to see if he was available for a same-day local move. He and another mover (Richard) met me within 45 minutes and worked diligently to get my one bedroom packed up - they worked fast but very methodically and took great care with my fragile items. They then maneuvered around St. Patrick's Day Parade traffic and had to park far away from the building I was moving into due to the parade. Rod never complained ONCE despite the less than ideal circumstances. He is a class act and had the best attitude I'd ever seen out of a mover. I can't recommend him and Debra's Delivery Service enough!

These guys process orders super quickly! I placed an online order at 11am and order was ready as…read morepromised, for scheduled pickup at 1pm the same day. If you're buying moving boxes, the "gently used" boxes are just that - barely used, clean, and essentially brand new. So save yourself some money and go with the extremely affordable "gently used" options (~$1). Super easy pick-up process too. Once you pass through the open gate and initial parking spots, follow the signs and pull around back to the loading docks for customer pick-up. Give them a call (or say hello to the person working the dock) and they'll hand you your order.

Everything about moving should be this easy! All the supplies you need in one place. No…read morescavenging for boxes, they have all sizes you need. Tape, bubble wrap, etc. Conveniently located with large parking lot. It's on a slope though so be careful if you have issues with walking like I do. Very nice staff was very helpful in choosing and helping to the car.

Anthony and his crew moved me out one day and moved me in the next. They worked so hard and did a…read moregreat job. Recommend.

Great and kind staff! They worked with me on pricing and moved my furniture in no time. 10 outa 10,…read moreI recommend!

I highly recommend these movers. My apartment complex put me in a horrible situation by telling me…read moreat 11:30 AM the day of my move in that my apartment wasn't ready. A big "WHAT?!" moment. I quickly called GA's Best and they were able to squeeze me two days later, when my apartment was going to be available. No fees or lectures. Katrina was very helpful. Trevor and his team did a great job with the move- they were very fast and nothing was damaged. Awesome job with bed assembly. I have no idea how Trevor was able to park the big truck with the limited parking space but he made it happen! All this for the lowest price I've been quoted. Incredible all around. Everything was very professional and I'm glad I used Yelp to do my research with this move. It probably saved me upwards of $200.

Trevor and his team we're amazing let me tell you. Even though my move took 7 hours you try…read morepacking and moving with a 7 month old. I was totally me because I was not packed up all the way. However Trevor said don't worry we can help you pack this up. They were moving so fast and efficient. His team were careful with our belongs and made sure we were happy. If I was packed up and organized it definitely would have only taken 3 hours. If you don't give these guys a try well your going to regret it. 9.10.20 so I have to update this review because after 3 months I still can't find my PS4 that I asked not to be packed and not moved. Although I have gone through the boxes that was suppose to be in that room I am finding that some boxes were not place in the right rooms and I hope I can find it soon.

So I'm pretty new to Atlanta and don't really have any good friends here yet. I'm moving into a one…read morebedroom due to a hostile and frankly dangerous random roommate situation. My boyfriend is long distance and couldn't come down here this week, and I didn't feel like hiring someone sketchy on Craigslist... so I started looking into movers. I just needed help moving my bigger furniture pieces to my new apartment, which is in the same complex as the old one. So I called Atlanta Premier Movers and explained the situation. They said it shouldn't be a problem. When the movers arrived, they immediately started harassing me about not having a boyfriend or male friend here that could help. They questioned why I hired them, so I explained the situation again. They finally let it go and started moving stuff upstairs. When it came to my bed frame, they asked if I had tools to take it apart. I had specified when booking that I needed help disassembling furniture, so no, I didn't have tools. One of the movers left to go get pliers while I waited in the apartment with the other mover, who sat there and FaceTimed his friends. The guy continued calling and FaceTiming his friends as they were moving my bed frame. He made sure to throw in his judgments about my moving situation, saying "just make up with your friend", which was demeaning and undermined a situation he knew nothing about. When it came time to pay, they told me they only took cash, not checks. What company doesn't take checks? Honestly in the future I'll take the risk and hire a random from Craigslist, because this experience sucked.

In mid-August 2020, I contacted this moving company and agreed to hire them for a local move (2.6…read moremiles) based on an hourly rate. I was asked to describe the contents of my 3 bedroom 2 bath house. I was given a date and time for the move. Mistake 1, I didn't get a written estimate of hours and costs. The move crew shows up about an hour late but assures me this would all be done by night fall (packing, loading, moving, unloading). I spoke with the crew leader and it was thought the total move would be 8 to 9 hours at $160.00/hour. With 3 movers this seemed fair. The move started at 9:45am and ending (incompletely) at 2:30am the next morning. I still had boxes and other property to be moved. Which I ended up hiring a second company to perform. It went very well. The movers were polite and very nice but this is a company I would not use again or recommend to anyone. In fact I would advise anyone thinking of using them to use another company. Mistake 2: During the moving the driver hit the neighbors stone wall and damaged it. There was an acknowledgment of fault, pictures taken, the management of the company was informed and we talk it over with the home owner (new neighbor). The company, Atlanta Premier Movers promised this would be taken care of right away. We are more than a month our from the move and the incident and the property damage has yet to be fixed. This is after weekly calls asking the moving company to address the repair of the wall. After repeated promises to address the repairs we are now more than a month from the date of the incident and nothing has happened. I am now forced to seek third party interventions to resolve the problem. Mistake 3: twice I trusted the management of the company. I have moved 12 times in my life to include across county 4 times and this is the worst moving experience I have ever encountered. I gave the company 2 stars (while the experience is truly a 1 star) because the 3 staff that actually did the move are nice, polite and respectful individuals. Respectfully submitted John Clark Extremely disappointed customer

We had a successful move thanks to Bellhop…read more We were scheduled to move at 8AM. The lead came early, around 7:50 AM to check out what we have. Then he created a plan of attack and got everything out of the house in about 2 hours. When we drove to our new house to unload, that was also quick and efficient. They really hustled and even put my king sized bed back together while others were still unloading. We were scheduled for 8 hours, but we finished in 4.8 hours thanks to how quick they were. The movers really hustled. They worked fast. When they move furniture they make sure to use moving pads and shrinkwrap them to protect everything. They know how to use that shrinkwrap. I always have trouble with them, but they can shrinkwrap stuff in seconds. When unloading they put the boxes neatly. They don't just throw them around. They seem to take good care of your items during load and unloading. The communication was great and everyone was friendly and hard working. I would highly recommend them and wouldn't hesitate to use them again. There were a few negatives. Calling them takes forever to get a hold of someone. You have to plan to wait at least 15 minutes when you call them. But once you get them on the phone they were courteous and great. Also, the movers couldn't fit everything in their truck. I gave them a detailed inventory, but they still couldn't fit everything. They were very efficient in loading and made sure every square inch of that truck was used. I guess it was partially my fault since I had so much junk. But I guess this was normal if you have too much stuff to haul out. Some of the movers even offered to put stuff in their car as well. A few tips if you are thinking of moving. This might help speed up the move and save a bit of money. They charge you by the hour so speed and efficiency counts. - Pack up everything in boxes and make sure they're all ready to go. I would even put them in the same area so they can load those boxes quick. - Disassemble any large furniture yourself (as well as reassembling). They can do it for you. If it's complex it might take a while. The time to disassemble comes out of the total hourly time. If you have furniture pads, use them and shrink wrap the furniture. - They don't encourage it, but you can help load and unload. - Make sure to include a detailed inventory for them before you contact them. They want an estimate of what you have. But having a full detailed inventory will help them figure out how many movers and size truck(s) they need. Of course, you don't need to do any of that, and let them do it. Well, you should definitely have everything in boxes at the very least. The furniture stuff they can do it quick. Also, make sure to tip the movers well. They work hard for those tips. You can venmo the lead or do it straight from the website when you pay the invoice. Or you can give them cash. They would probably prefer cash or venmo. Overall, I enjoyed my experience with Bellhop.

The worst experience I've ever had with a moving company. It's almost been a year and they never…read morefairly compensated me for the damage they did to my property while moving although they quickly got their money for the move. They did neatly $1k in damage and tried to pay me $20. I'm just a girl so I don't have the big company behind me but I do have my story and I hope people see this review. Awful. Do not use them.