Jamal and Amari were fast efficient and courteous. I contracted with Minimovers to send an antique…read moredining room set to my brother in NH. MM used Pack it up for the pickup. They did a good job.

I am filing this complaint against Pack It Up Moving & Storage regarding the loss of my personal…read moreproperty, poor service, property damage, and the company's failure to adequately resolve the issue. In September 2025, I hired Pack It Up Moving & Storage to move my belongings from Calhoun, Georgia. To help reduce costs and make the move more efficient, I personally packed many of my items in advance. Every box was clearly labeled on the outside according to its contents. When the movers loaded my belongings, the truck was completely full. In fact, some items could not fit on the truck, and the rear doors barely closed due to the amount of property being transported. The company then stored my belongings for approximately two months while I searched for a home to purchase. After purchasing a home in November 2025, I scheduled delivery of my belongings. The first scheduled delivery date was November 24, 2025. The company failed to show up and had to reschedule. Delivery was eventually rescheduled for November 26, 2025. When the movers arrived, I immediately noticed that the truck was not nearly as full as it had been when my belongings were originally loaded. As unloading began, I noticed that my e-bike was missing. When I questioned the movers, they claimed that I never had an e-bike. I then contacted the company's office, where I was told that my e-bike had been left near the loading ramp. This directly contradicted what the delivery crew had told me. I asked the movers for an inventory list so that I could verify that all of my boxes had been delivered. I was told that they did not have a list. As unloading continued, I began noticing additional missing items. I waited until all items had been removed from the truck before conducting a thorough review. The company also delivered a mattress that did not belong to me. I instructed the movers to take it back with them. In addition, my refrigerator was damaged during the move, and damage was caused to a wall in my home. I was forced to pay for repairs to both. After unpacking, I discovered numerous missing items, including but not limited to: Plastic Sealer Two Heat Press Machines Cricut Machine Reindeer Head Decoration Ring Doorbell Bissell Vacuum Drone Two Sets of Bar Tools Blink Indoor Camera Laser Measuring Device Exercise Bike Two Power Tools I estimate that at least ten boxes remain missing. The items listed above represent only some of the higher-value property that was never returned. I repeatedly contacted Pack It Up Moving & Storage regarding my missing belongings. Approximately six months later, the company located my exercise bike and two TV mounts. However, the majority of my missing property has never been recovered. The owner has offered only $400 in compensation despite the fact that the missing property is valued at well over $3,000. This estimate does not even include every missing item, as I intentionally focused on the higher-value property to simplify the claim. I am extremely dissatisfied with the company's handling of this matter. My belongings were supposedly stored together in a secured vault, yet numerous items disappeared and only a small portion was recovered six months later. The company has shown little concern for the significant financial loss and inconvenience I have experienced. I have been forced to spend my own money replacing items that should never have gone missing. I am requesting that Pack It Up Moving & Storage provide fair compensation for the missing property and fully address the losses and damages caused during this move. Based on my experience, I cannot recommend this company to consumers who value the safety and security of their belongings.

ApeStong was such a blessing when I was in need of fast, efficient and affordable movers. They were…read moreprompt and reliable, treating my boxes with care but still moving quickly. The move took half the time I expected and everything arrived in perfect condition.

Susan Petrucci Vinings…read more· Now · I had an emergency situation when my condo flooded I needed to move out quickly in order to get remediation. because of the reviews I had read on neighbor I called Apestrong movers. to my delight Asher responded immediately got me scheduled ASAP and made my disaster more pleasant. arrived promptly, with an amazing team worked quickly, efficiently with respect for us and care for our treasures that survived the water event! I would highly recommend Apestrong should you have the need for an amazing team of professionals

After reading all the horror stories on yelp, we were dreading our move. The two houses were just…read morefour miles from each other in the Atlanta Suburbs, but when we got on the phone and talked to other companies, it was like we were asking them to move an entire subdivision to another continent. They were all unresponsive, insanely expensive, some were outright rude. These guys were like a breath of fresh air. Karen and Karina were great to work with on the phone, very understanding and looking for solutions. Hector came over the week before and took great notes. The day of the move they showed up with 8 people, and every single one of them was careful, and dedicated, but more than anything, they were ON IT!. They worked fast, wanted to get it done and done well. It is so refreshing when people just want to do a good job, and they did. We would hire them again 100 times over.

I called this company Tuesday after my realtor (Joan Kaplan, who is amazing!) recommended them…read more Hector, Karina, and Karen made it easy to get scheduled. Five guys came this morning (2 days later) and unloaded 5 U-Boxes and put a treadmill back together in a little over 2 hours. They were extremely polite and careful with my things. They literally wouldn't let me help. They would take whatever I was carrying and tell me they're here to take care of it for me. I wish I was so well taken care of regularly in my life! If I ever move again, I will definitely call them! Ricardo was the lead for my move. Highly recommend!

DO NOT USE THIS COMPANY…read more Fake professional demeanor, but will scam you for your money break your furniture and run away! I use this company for a move May 6, 2023. He under estimated the job arrived with two men instead of three arrive with one truck instead of two charge me for the time it took to retrieve a second truck he took two lunch breaks and charge me for that time as well. The move lasted until 3 AM in the morning. He arrive late the day of the move. He arrived late on the initial move assessment. The crew reeked of marijuana. He stopped at McDonald's en route to unload and the truck and charged me for that time He arrive late the day of the move. He arrived late on the initial move assessment. He dented my refrigerator, assembled my son's bed without the screws, and which it collapsed on him while he slept. He broke my glass table, put a dent in the stairway wall. And he broke the control panel to my new dryer by aggressively, pulling and tugging on it to move it off the truck. I overheard conversations in which they spoke about their sexual experiences with women. A 900 dollar quoted job cost me over 2200 because of his inexperience in moving, arriving without proper equipment, including the right size trucks as well as his additional hidden fees. He charged me a $250 additional trip fee. He is not insured until this day has not replaced or refunded the cost of my damaged items, and refuses to return any of my phone calls I don't recommend this company to anyone particularly women in which you will be vulnerable to his scams and manipulation. He would never have done this to a man.

These guys would have received 5 stars but they have come up short on the backend. They make you…read morepay the entire cost upfront and if they finish sooner, you get a refund. My move was completed at the end of August. They did finish 1 hour sooner because my boyfriend pitched in to help. It is now FOUR months later and we are still getting the runaround about our $111 refund. First, the person that handles refunds was not available. Then it has been excuse after excuse after excuse. Still no refund. We paid nearly $1000 for the move, asking you to honor your refund policy shouldn't be this hard.

Excellent company! On time! Professional! They take great care of your things and do an amazing job…read moremounting your TV's!

They are very professional. I love that they give discounts to teachers. The price was reasonable…read more The packing and unpacking of my furniture was great. Because I'm so OCD some of the boxes they stacked wasn't very stable, they had no problem rearranging the boxes for me. Some items that were supposed to have stayed at my old house, was brought to my new home. Now I have to take it back. One of the movers used my bathroom (which isn't a problem) and forgot to flush. Overall I would recommend them to anyone who is looking to move. They are worth every penny.

I have recently bought a home and contacted Property Detox on word of mouth of the company through…read morea friend. When I reached out to call the number Mr. Jonathan was very prompt to my call and was able to assist myself and my husband and spoke in detail on what he could do to move our home. He answered all our questions with no problem at all. We moved our 3 bedroom home with no issues or problems and I had no furniture damaged at all including my antique table and chairs. He had materials that was able to protect our items which was impressive. The team was very friendly and showed up on time to our property and offered any other assistance that was needed. Mr. Jonathan also made sure to follow up with us before showing up to our property which was great and also offered to dispose of any items we no longer needed. The prices were great and our furniture was not just thrown in a truck and drove off recklessly. Super happy with our services and would definitely use them in the future for any moves or clutter removal.

No question about it, Jonathan and his guys are above and beyond, highest standard of…read moreprofessionalism, efficiency and care in the moving industry. Jonathan has moved stuff for me three times, this last one being over 700 miles to the Gulf Coast. He and Mike delivered two storage units of furniture and a million boxes of my most precious belongings with nothing lost or broken, no waiting endlessly for the truck to arrive, and offloaded in an hour and a half. Absolutely superb service, I was in awe, and Relieved! it was a hard move for me, but he made it so easy. he is honest, his pricing is reasonable, his guys are right there with him in integrity and hard work. Pay attention all you other moving companies out there - this is the Gold Standard.

I've used Stephens Brand for 3 moves over the years and will continue to. I recommend them to…read moreanyone, they move efficiently, true professionals. My beds and furniture are always setup perfectly and in the same condition they came in. They don't nickel and dime you for every little thing like other companies. Choose them, you won't be disappointed.

DO NOT USE. They broke several platters from my travels to Europe with lack of safe packing. Dented…read moremy new refrigerator with 4 dents. It wasn't even covered in the move with plastic to protect it. They lost the handles for my refrigerator as well. Now I have to pay to have the dents and handles replaced. The manager at the storage unit where they took my things called me and told me they were drunk and broke his main gate because they were so drunk they couldn't find the code. Called how money for each step. Called for packing take, called for boxing items, called constantly instead of reviewing my items and giving me a quote for the job it was a daily harassment for money. I would not recommend them to anyone unless you want broken and damaged items and being harassed daily for money.

Thank you so much for your quick response and timely arrival for services. Mr. Brooks is very…read moreprofessional and ready to get the job done. Thank you so much.

A few months ago, I had a moving company pack and move everything in my 3 bedroom house into a…read more10x25 storage unit. I now needed help moving my stuff from the storage unit into my new house. I received quotes from 4-5 different moving companies but decided to go with the guys from Spine Strong since they gave me a flat rate whereas everyone else quoted me an hourly rate in addition to a service fee. Overall, I couldn't have been more pleased. The team of two were young but respectful to me, the job, and most importantly my furniture. They were hardworking. They completed the job without issues. What more could I ask more? If you're in the need for moving services, I'd encourage you to contact Alex at Spine Strong for a quote and consider supporting local small businesses!