I left a comprehensive review on the other review platform. This office lacks management,…read moreprofessionalism, and working phones. Vanessa and Michelle, at the front desk, are rude and condescending. I looked over the reviews while sitting for 1.5 hours waiting to be seen. The Managment had responded to several reviews with snarky, immature responses. They are not interested in doing better for their patients so I can only assume it's a money grab for them. I will never return here.

This place is horrible, went in for my first trimester ultrasound and I had called a week ahead to…read moremake sure my significant other could come in and when we showed up they said that I talked to their call center and that they dont know why they said that to me and that my significant other couldnt come in with me so I rescheduled my apt for a week after since then ill be in my second trimester and so when I show up to my apt the front desk lady was rude right off the bat giving me attitude telling me now I cant be seen because they didnt recieve a order from my dr for another ultrasound. I 100% recommend finding another place for any type of imaging, I will not be returning and now I will be paying out of pocket somewhere else for a ultrasound. This office needs to do better.

I recently had to have x-rays done at this location for my PCP. After reading the few reviews…read moreonline, I was reticent but went anyway as this office is located near my home. I found the front office staff friendly and helpful. I was treated with respect and courtesy. The x-ray tech was familiar to me as I believe I'd seen him for scans in the Visalia office. He was efficient and gentle with my injury albeit not the chatty sort - that was fine with me. I was in and out (walk-in service) in a reasonable time. I was even able to procure a disk of the images taken while I waited. I advise anyone needing radiological services [here] to go prepared with photo ID and insurance information to make the experience and time spent much more efficient and streamlined. I recommend this office of CMIA.

They could answer their phone!!! I tried calling several times to make an appointment. They never…read moreanswered.

I have been going here for MRI and Mammogram for over a decade. The front reception staff are…read morepleasant and check you in fast. The wait time is minimal. I will be going for another 10 years.

My x-rays deserved a more professional assessment than the lackluster one the radiologist…read moreperformed. I feel like it bordered on negligence, to be honest. And no one will call me back to try to rectify the situation. I would leave zero stars if I could.

They are always so nice here,and you get in and out quickly. I love the girls in the lab. It never…read morehurts when I get my blood drawn or any of my other tests.

I ran into some issues with my doctors office and insurance and Faith was amazing and helped me…read moresort it out! Truly a breath of fresh air compared to my experiences elsewhere, she made my day!

I had no clue they had a Clovis location! I've been to AMI before but at their Palm location. It's…read moremy first time here. I was referred by my NP and scheduling called the next day and was able to set up an appointment with me the following weekday. I was so happy with their quick service. Wish I had known about this location since it's closer to me. My appointment was at 5pm but I was told to arrive 30mins prior to my appointment. I did all the pre-assessment/ check in on MyChart days before my appointment. I arrived at the building around 4:18pm there was a lady before me and it took a while to get me checked in only because the lady before me did not do her pre-screening questions on the app so the front desk was asking her all the questions. l waited about 10mins to get checked in. Unlike the Palm Location this place only had one receptionist and the phones were constantly ringing too. Not sure if it's because it's the end of the day or they are short staffed but they definitely need a 2nd person to assist to avoid long check in times. After checking in I sat in their waiting area, 5mins later they called me back and my sonographer was really nice. She was quick I was done and out of the building 5mins later. This place is clean, plenty of parking. I would definitely recommend downloading mychart app to do an e-check in prior to arriving to your appointment to avoid the long waits and it also helps the staff. Other than that I had a great experience.

I absolutely recommend coming here if you need anything done with imaging. Waiting area is small,…read moreless than 10 chairs and a bench near the door. But the staff is super friendly, i was in and out in about 30min, that was with several people in front of me too. It was quick, painless and overall a very nice experience. Overall Care Quality was a 10/10 in my book!

Very professional. I am so impressed with the great attitude of all the staff and the facility. I…read morewas seen on time, kept informed as I was going through the MRI phases and once completed I was escorted back to the lobby. Highly recommend and I'd like to give a special shout out to Alex, her calm and friendly demeaner was just what I needed. Thanks CII and staff.

The facility need to do better on managing their patients' appointments and communication…read more Usually medical facilities send a calendar invite for the appointment date with the address and time. Simple thing makes peoples life easier. They sent a mail note to my mailbox instead. Like is it 19th century? WTH. Appointment was scheduled on 8:30AM, I arrived 15minutes ago, and I was told they will be calling me 9:15. Made me wait for almost 1 hr even with the appointment. That's ri

Highly recommend! Without a doubt, the best care I've had in a long time. Specifically, Monica who…read morewent above and beyond the call of duty. Office wait was a snap, the staff is so friendly and helpful. I was having issues with my provider and they took the time to get me seen by the appropriate people. I went for a quick x ray, and I was in and out in a quickness.

The place took care of me quickly, professionally, and even helped me on the price…read more They discovered problems others couldn't. I am happy with overall experience. I had an excellent experience.

Office staff is rude and unprofessional they do not try to assist you more less help. When you call…read moreto schedule an appointment, they seem to not know what they are doing or who you spoke to for orders or faxes, therefore your unable to schedule. They need to work on customer skills. As a referring facility I would not recommend them.

I had an MRI done there. It's difficult for me to walk especially up steps. I ask the gentleman…read moreworking if they had a ramp. He said no he didn't know how to help me up the steps so I did it myself. He was on the verge of being rude while doing my MRI. When it was time I called my son who was waiting in the car to help me. Even with his help on the last step my knee gave out on me and I fell. more than two weeks ago the scrapes are still healing My son noticed they have a elevated platform I could have used.

I was pretty satisfied with the way I was treated. I had an appointment so I was seen right away…read more My MRI went smooth. I was made cozy and poke for contrast didn't hurt a bit. Good job!

My experience at valley industrial was pleasant. Jackie and the rest of employees are respectful…read moreand very professional. They take their time to explain to you the process and steps. Thank You Jackie..

I recently started a new job and the employer recommended this business to complete my work…read morephysical and a TB skin test. I had to pay out of pocket but my new company will reimburse me. $70 for a physical and $35 for a TB skin test (excellent price). The lobby is very clean. Staff is efficient. I did not have an appointment and came as a walk-in and did not have to wait more than 20 minutes before being seen. Hours are 7:30am-6pm Monday-Friday. They have one doctor and some nurse practitioners/physician's assistants on staff so it runs smooth. Total time from beginning to end of visit (as a walk-in) was one hour. Not bad for a Friday and during lunch.