I am so glad I "woke up" and realized that the patient came 2nd,after the$$. Dr Arun could care less about your well being.hardly saying anything other than "follow me" and seeing me to desk for check out. The list of ailments he posted on my medical record is so far out there it's funny. I am so glad I found other group...oh by the way this Dr has been reprimanded numerous times by the state medical board. read more

Dr. Maheshwari is always great with any issue I bring to her. Referrals are fast and appointments are very quick to schedule! I'd recommend her to anyone! read more

I have been a patient at Adventist Health Stockdale for several years and can not even consider going any where else Every one there treat you with upmost courtesy and care. A very special practice. read more

If I could rate this practice less than one star, I would. I've literally never had to jump through so many hoops to be seen and treated properly in my life! It all started when I arrived 15 minutes early for my new patient appointment... 30 minutes past my appointment time,(45 minutes waiting time) I still hadn't been seen so I said something to the receptionist. Shortly after the billing specialist pulled me into her back office to discuss that I wasn't going to be seen for another hour or so and GET THIS!: "that there were plenty of sicker patients than me in the office and that I wasn't their priority for the day. Dr. Softa was backed up and I could see a different Dr. that day if I wanted to" EXCUSE ME. How would you know if other patients are sicker than I when I haven't even been seen and no one knows what is wrong with me? Complete and utter unprofesionalism. Second of all, this isn't an emergency room where patients are treated by prevailing medical status so why am I being treated second to someone else? Well I said I would be willing to see another doctor as long as it was soon. Within 10 minutes I was called back into a room. I waited in the room for 40 more minutes!!! This now totaled my wait time to nearly an hour and a half before I was seen. Dr. Softa (yes, Dr. Softa. Not even the other doctor who I was supposed to see!) took her time with me and was friendly and helpful. She ordered me a panel of labs which I took and left the office after over 2 hours of my time. I was told that I would get a phone call telling me the results of my labs if they were irregular. Nearly 2 weeks later I hadn't heard anything so I started calling everyday to speak with someone about my labs. I called a total of 4 times for one week and never heard back. I finally got ahold of someone exactly 2.5 weeks after the day of my appointment. They said I would have to make an appointment to discuss my results with the doctor. I said NO. I am a cash patient and do not want to pay for my lab results this should have been done already as promised. In an attempt to just get my lab results and rid myself from this horrific doctors office, I asked for a copy of my lab results. The receptionist proceeded to tell me that I could come pickup a copy but one couldn't be emailed or mailed out due to violation of hipaa laws. Well, I know the hipaa laws and they sure can be mailed out or emailed at the request of the patient. They are not up to date on their laws yet spew them out left and right. I suggest Dr. Softa's receptionist take a current course on HIPAA laws! I drove all the way (15 miles) back down to the office just to get my copy because I simply did not want anything to do with this medical office ever again. The receptionist recognized me from our conversation on the phone earlier and stared at me up and down with a glare in her eye. Again, complete and utter unprofessionalism. I held my glance at her as well to assert my authority; because as a patient- I AM what makes that office go round. I pay her to do her job and I HAVE every right to access my medical records without being made to feel uncomfortable by the staff. Needless to say I will never be returning to Dr. Softa's office and if they come on here and read this, which I hope they do, I say this to them: GET YOUR ACT TOGETHER AND START PLACING A LITTLE BIT MORE VALUE ON YOUR PATIENTS. After all, they are what your business thrives on. read more

I've been a patient for a few years and found ALL to be kind and very professional. Have no problem with booking appointments or getting access to MD's. With a very busy front desk, I don't know had they keep up and still treat you with kindness and efficently. You whinners,find another medical group......we don't want to listen to you in waiting area. read more

We went for our first visit with Dr. Arun Softa and was very impressed with his knowledge and caring. He listened to our concerns and addressed our issues. read more

I don't know why some people complaint so much about Dr. Arun's office.. He is a great Doctor and a professional. He listens to the patient and pays attention to little details of the patient's Health. Last visit I was sick from Tonsillitis- Strep and he went beyond and far to help me out, and call other doctor's to find a solution for my problem then it was decided that with his help and instructions for another Doctor to see me as soon as possible. Doctor Arun also instructed the other Doctor to Call him and give details of my progress because I wasn't passing any liquids or eating and I was dehydrated . He showed so much concern for myself and health. Thank You, Doctor Arun for being one of the best Doctor's in Bakersfield. Beatrice S. read more

The worst doctors office ever! I don't even want to give them one star! I literally have had hardly any sleep tonight because I am still sick to my stomach on how horrible my visit was yesterday. I got to my appointment 15 minutes early and I'm not even a new patient (by the way I only went back because I haven't had a chance to look for another doctor, last visit wasn't any better), I waited for an hour before they even called me back then another 30 minutes before the doctor finally got to my room. By then it was maybe 5 minutes till 5 so the doctor just rushed me to get me out of there, it didn't seem he cared at all about my health and just brushed everything I told him off saying it was nothing! And it didn't help how unprofessional the receptionist are! They hang up when I try to call them to make an appointment and when I got there they were just so rude! And as I was leaving with my baby in the stroller they were quick to ask if I needed help getting out by opening the door for me! Funny how fast they are to get me the heck out but so rude and unprofessional about getting me seen on time even after arriving early! I am going to start looking for a real doctors office with professional workers! I honestly cried after leaving that appointment and am crying now from thinking of how horrible it was and how much time I wasted being there for nothing while dealing with my baby's because I couldn't find a sitter. ( my baby's did great for the first hour) but kids could only be patient for so long, had I known that I wasn't going to be seen on time or that they could careless about my health I would have just stayed home! read more

I was hoping to not have to go to another provider but now I will. My original doctor left this practice. I attempted to schedule an appointment with another doctor at this facility. I was asked general questions about my insurance. Here is where the problem began. I was told that until my insurance was verified (my secondary is an HMO) there was no guarantee that they could provide services. They would schedule me an appointment and notify me ONCE I ARRIVED to the appointment if they could provide the service. The receptionist said "when you get here we will tell you if we take the insurance. If we do not then we will have to cancel the appointment." I work out of town so a medical appointment is a day off from work. About 5 minutes later and after I became annoyed she said I could fax the insurance card and someone can get back to me. Not a good sign of things to come. Time to search out my old doctor. read more

went in for some serious concerns... i didn't get any eye contact the doctor was on his computer the whole time. didn't bother checking me out at all. he told me i have anxiety which pissed me off because i know i had physical pain and ear ringing.. went back saw another doctor the older white dude and he came in with attitude and acted like a smart as with me.. i told him all my symptoms and he told me that he couldn't deal with all of them that day. i only had a few. i was being polite too. this place makes me want to ask them why they became doctors for.. is it money first or the care they want to provide.. i think its the money..none of them seemed to even want to deal with me. they just wanted to give me xanax. all they needed to do was check me out briefly But no. i left this place upset.. just because it looks fancy inside doesn't mean the building matches the doctors care.. i never met the other doctors there so this is only for softa and the older rude doctor read more