The first impression upon entering was positive. The tour was great, and the Director sounds and…read more appears knowledgeable and capable. However, storing cots in bathrooms(major red flag)completely unacceptable! As an early childhood educator with over 20 years of professional experience, this practice has never been allowed and raises serious health, safety, and licensing concerns. Programs should strive to exceed minimum standards--not settle for what is considered "acceptable" in Texas. This mindset is part of why Texas ranks so low nationally in education. Parents need to pay close attention to these details. Additionally, communication with assistant teachers needs significant improvement. The level of care and oversight from the lead teacher to assistants in the afternoon is lacking and needs immediate attention. After school care providers never seem to know what going on. Get to know your kids, on an individual level, know their needs and pay attention. Toddlers/preschoolers should not be without water especially during snack or meal times.

This school was a terrible experience for my family. While other parents were getting regular…read moreupdates and pictures of their children, I received almost nothing. Communication was constantly a struggle -- I was often called at work about missing items even though I always asked ahead of time if anything was needed. When I did get updates, it was usually last-minute, leaving me scrambling within an hour to fix things. What hurt the most was when my child was hit in the face by another student, and I wasn't told until more than three hours later. No parent should have to find out something like that long after it happens. As a foster parent, I work hard to give my children stability and comfort, but this school made that transition so much harder than it needed to be. I truly hope no other parent has to go through what we did. Please look for a different preschool where your child will be cared for, and where you'll be treated like a valued parent -- not an afterthought.

We just moved here in July for military orders. From the moment I called and inquired to this…read moreschool they were helpful, attentive, and I felt genuinely cared about me and my children. I have an infant and a 4 year old. Both have had a great experience with teachers who seem so sweet and are always smiling! You know they have the hardest job in the world so if they always are cheerful and smiling is a good sign! The menu here is great. I feel good that my children are getting a well balanced menu! And mom win for not having to cook or pack snacks!! The facility is nice and clean and never smells. I love the splash pad and the playground. It's well manicured and looks nice! My daughter loves it. The app is great they always keep you informed which is nice during the day when I'm missing my babies I always check the app for notifications and pictures!! The front desk ladies are amazing. They are always so on top of it and helped me apply for childcare aware with the military which was a pain and then always got me the paper work I needed and fast so THANK YOU! All in all as a mom it's so nice to not worry about my children when I'm at work. They are safe and happy and I could not be happier with the service we get here at Primrose!

My son attended for 2 years and absolutely loved going to school. All the teachers knew of his…read moreallergies and the entire staff knew who our boy was, which made me feel he was safe and well taken care of. Love the daycare app they use to update you of all actives throughout the day. It eased my mom heart to see him having fun. Highly recommend as a great learning environment for your little ones

This is a really great daycare. They are trustworthy and really care about the kids. The rooms are…read moreclean with good age appropriate toys/furniture , the outdoor play area looks super fun. My daughter is happy to go here and seems like she's learning a lot. They often do crafts and pictures with the children that the kids bring home. I love seeing my 2 year old's finger paintings and hand prints that she brings home. They also have an app where you can watch the camera and see your child in real time as well as keep up with meals, naps, etc. most importantly I feel confident that my daughter will be safe and well cared by her teachers here.

They go through the motions but don't actually pay attention to your child. They have the app to…read morelog when you child is doing what. These entries are not accurate. My daughter came home 2 days in a row with a poopy diaper. They were only changing her every 3 hours no matter what. Director has an excuse for everything. When I called to voice a complaint with their main office I got a voicemail never a call back. I thought since they had cameras the teachers would be on their best behavior.. nope

My child doesn't go to that school anymore. Looking back, I wish I hadn't kept her there for so…read morelong. Right from the start of school, there were some major issues - not enough teachers, the school director wasn't on top of things, and the school was all over the place. While my child was there for about a year and a half (I didn't have other choices at the time), she went through a lot of things that I thought were really not okay. The teachers always had excuses that didn't really make sense. What really upset me was when my child came home with marks one day. She had marks that looked like they were from an adult's nails, but they said it could have been from a bush or another kid's hand. I had already talked to the state about problems before, but I didn't see any improvements. The school director and the person in charge of the area just gave me excuses. Nothing worse than your child lifting their arm and saying "dada ouch, dada ouch" over and over. Because of what she went through from the start, my child started biting as a way to protect herself from all the bad stuff. I had cameras on her all day, so I know how often it happened. But the teachers didn't seem to notice as usual. After an investigation, they kicked my child out for biting. On that same day, we got a call from a much better school nearby. Since she moved there, my child is doing so much better - learning more, talking and signing better. I really think the old school and its staff were holding her back. If I could rate that place, I'd give it a 0 for all the awful stuff we had to deal with. Do your child a favor and stay away from here.

Absolutely love this school. My child has been attending the school a little over two years and…read moreever since the new Director has taken over,the school has definitely been changed for the better.

Update. I submitted forms to withdraw my daughter, on May 4th. I received an email from Ashley…read moreMoreno that the form was received, but nothing further confirming her withdrawl. Imagine my amusement, a few days ago in June, when I receive a notification thru the app that our balance for my daughters first month of fall tuition is due LOL. How incompetent can one be.

My son attended about 2 months of zoo school, and he absolutely loved it, he's a very attached boy…read morebut they made him feel so comfortable he wanted to go back everyday. He genuinely was so sad and when it ended. They have kindergarten and was considering putting him in but it's not available as part time Literally that's that only bad part of this school( not even bad about the school) Weloved it so much here and will recommend it a thousand times if asked! The kids and teachers all seem happy and I think that's such a great indicator of a good school.

I have not used this company or used their day care services. But this company has used us to…read morehandle their electrical needs. On multiple occasions we have been on site to repair their electrical issues. I can 100% say that this facility is always clean, in order, and organized, one of the company owners Mike is very nice and friendly. If my children ever needed a day care, I would honestly look to this facility. It's hard to find a friendly facility, but even one that is clean and organized.

I feel so lucky to have found this place. The teachers are wonderful, my daughter loves coming to…read moreschool & she is thriving on their curriculum. I stayed home with her for 2 years & never could have dreamt that I would find care for her that is affordable & managed so well. They have cameras which gives me peace of mind as well as their daily forms which allows me to track how she did throughout the day, what she ate, & how many times she's gone to the restroom. I couldn't have imagined a smoother transition for us both. So glad I found this gem!

I have two daughters that currently attend - 2 y/o and 9 m/o. All the teachers are extremely kind…read moreand I love that all the teachers know both of my girls' names. I will say, I have had to bring certain things to admin's attention like needing more frequent diaper changes to prevent diaper rash and although I wasn't pleased I had to say this I was extremely happy to see that my complaint and solutions were accepted with smiles and the situation was resolved quickly and I haven't had issues since. I can say Admin and teachers truly want your baby to be happy here and are willing to not only listen to your concerns and feedback but take action to correct things on their end. And yes, I'm a helicopter mom and it's very obvious and they don't judge (at least not to my face lol)

As a new parent having a COVID baby, I thought putting my little one in daycare would be beneficial…read morefor everyone. Hindsight is 20/20 and I wish I could take back all the time, patience and effort I put in to try and make it a good experience for her. This place not only has high turnover, high student to teacher ratio, it seems like it also sells you this false belief of superior education from the Montessori brand. So maybe you think that justifies a large monthly fee (nevermind their holidays and staff days), and well it's the best of the best it must be worth it. Wrong. Surely the staff must go through more than your typical cpr/first aid 24 hour training? No. Nothing special here. It's all branding. I tried being patient and understanding, but ultimately my reasons for pulling my child was her safety and well being. They don't have their furniture anchored on walls and so they have bookshelves in the middle of class. Well, you probably assumed some kid got hurt. Yep. Another kiddo pushed the bookcase on to my child, falling over on her fingers. Even after that they didn't want to prevent that from happening again because they technically didn't have to, is what they said, but it wasn't enough seeing a kid actually get hurt to make them think otherwise. I had to really complain to make them do something. Another incident was a child attacking my child outside and not responding to teachers telling them to stop. Did my kid's teacher see this incident? No. Another teacher did. They had the parents pick that kid up. Another time, I go to pick up my kid and once I buckle her in the car I notice she had a busted lip, and they didn't have me sign the usual incident report. Teacher didn't see it or even notice it. (You'll see this as a pattern.). The culmination was the same kid attacking my kid again, this time on her face, and did her teacher see it? No. Another teacher did. Let me mention that this incident would not have happened had they followed their own policy, (which is not having more than one classroom outside at a time) and had competent staff (there were 4 kids to 2 teachers in her class that day and it took a teacher from a different class to see it and stop it.) They had the parents come and cut the other kids nails but didn't separate them from my kid. All this goes without mentioning my kid constantly being sick and them doing a poor job cleaning and changing her diaper. I had spoken to the director and staff about my daughter's health condition, which requires frequent diaper changes or she is at risk of an infection that can affect her kidneys. One time I pick her up and she has a diaper full of poop. I complain. Within the same week, after picking her up, I get home to change her and notice particles of poop because they didn't clean her well. I send an email to all involved about it, but then my daughter had to be hospitalized because, you guessed it, she got an infection. Maybe you can take this knowledge and go to a daycare that's more affordable and will probably give you the same experience. At least your wallet will thank you. All I can say is now my daughter is thriving at home because she isn't getting hurt or sick. She is developing better because I actually interact with her, unlike a time when I saw on camera her teacher completely ignore her when an activity was set up, and no effort was made to bring my daughter over to learn. Do yourself, your sanity, and your wallet a favor and don't go here. Don't buy into all the influencer romanticizing Montessori aesthetics. All they do is say their script,"oh we apologize...we understand...", but there is no change. There is no striving to be better, to stay on the ball. Their words are empty of proactive action, or any action at all. The previous posts and pictures are dated, and those people aren't there anymore. So anything that was said before being nice is no longer applicable.

My child attends this school, and I've been nothing but appreciative of his teachers and even the…read morestaff in general. WE LOVE PREK4SA. I recommend this to all family and friends.

DO NOT PUT YOUR CHILD HERE!!!! My grand daughter went here for almost 2 years and she was so ahead…read moreof the game when she started. Now after her parents realized she was not learning a thing. They took her out! Now at study hall daycare they are very good at teaching she doesn't want to do the work. So sad now she has 4 months of catching up to be ready for kinder garden. What are these teachers doing at PreK SA! Parents pay the extra money for a learning daycare trust me it's worth it.