Not impressed. Took a vehicle in and paid for a 4500 repair. A week later the exact same thing…read morehappened. Took it back and paid another 450 for a new battery because that was apparently the problem ALONG WITH the original repair. And the guy who I talked to was kinda rude. There are better options in Plymouth.

I'd never been to this place before. I brought my vehicle in for an issue and received a callback…read morethe same day. I was optimistic about the speedy response until the person on the phone quoted me a price. It was much, much higher than I'd ever paid for a simple repair. But, my auto knowledge is limited. I assumed the parts needed must've been expensive. I agreed, and after several days (apparently they were having trouble getting a part) my vehicle was ready. When I arrived to pick it up I looked through the receipt before paying to find that the bulk of the cost was actually labor. The labor cost was nearly 3x the cost of the parts needed. On top of that the final cost was nearly $150 more than what I was quoted over the phone! I will say that the issue with my vehicle was fixed. So, apparently they do competent work. That's the only reason I didn't give a lower rating. However, I won't be going back. This interaction did teach me a lesson, though. In future I will ask about labor costs upfront as I'm sure I could've gotten this repair done for a much more reasonable price at a shop that charges much more reasonable rates for labor. I would advise anyone thinking of getting auto repair work done at this place to be wary and prepared for the cost.

They took my money $4,083 to be exact for a transmission they never fixed don't go to then they are…read morescammers as the lie add give you the run around I'm a Breast Cancer Survivor and I'm diasabled they should be ashamed of themselves

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)

I was sent to Elite shop by my Mechanic. I hade issue with the Emissions system engin light. Sam…read morewas very professional, took it right the way to diagnose the issue, which i tool it to another shop couple months ago and they messed it up. Sam went above and beyond, he was very nice gentelman, he even refused to charge me, unlike other greedy shops. He is highly recommended. Thank you so much.

Plugged my tire for me on the spot. Was the 3rd shop I had been too and the first 2 wouldn't do it!…read moreQuick and easy!

DO NOT take your car or truck to this palace! If I could give this shop a negative rating, I would…read more They will lie and over charge you. I took my truck there to be repaired twice. They charged me $1,100 dollars for a front end job that should have cost me $700.00. And they messed up the part that they put on and denied doing it after another shop found it, I had to pay another $200.00 to have it fixed. Luckily, they felt sorry for me and didn't charge me labor. I had a line that was leaking replaced on my car and it started leaking two weeks later. Their work is suppose to have a one year warranty. They gave me the run around for three months and still didn't fix it. I am out another $500.00 dollars! The manager will smile and lie to your face. Don't believe anything that he says. Stay as far away from there as possible!

I've brought my car here for the last few years. Anytime anything needs to be fixed Fadi walks me…read morethrough the process and part to be ordered. Great prices.Nothing is done without confirmation from me first. Always walked out with exactly what I needed done and done well. Great place and not a long wait.

Very thoughtful and thorough. Price is right and they get things done in record time! If the work…read moreis more complicated and they must order special parts (not usually the case) they offer shuttle service to and from your home or destination. I've been doing business for many years with these folks and can say they are wonderful at what they do. E. Longmire

I brought my truck here during the Covid 19 time and they ripped me off...over charged me $500 for…read morea repair...I called around after everyone got up and running... repair is typically $400, they charged $900. Go somewhere else.