Excellent service Mr Monty and his crew are very friendly friendly and knowledgeable and do…read moreexcellent work and for us women Mr Monte takes extra Care and explaining the service that is needed and does it in a professional and efficient and timely manner . He even picked me up from my home and brought me to my vehicle!!!!

BEWARE OF THIS PLACE!! They had a Jeep Patriot for sale. The check engine light was on and he…read morestated that it was on because the A/C was out. He said that he would fix the A/C and asked if I would put a deposit down. He tried to get ne to put $2,000, I agreed to $200. He made a copy of the title to the vehicle and wrote on the title stating that I made a $200 deposit. Later I see that the name on the title was a completely different name than the workers at the auto repair shop. I no longer felt comfortable purchasing the Jeep. Also, I didn't feel comfortable because I did not truly believe that he would fix what was wrong (why the check engine light is on). I then asked for my deposit to be refunded and he stated that the Jeep was already sold and that if I wanted my deposit back, I would have to take him to court. Monty comes off as a good guy but it is really just an act. After I asked for my deposit to be refunded, he was rude and mean. A totally different person than the person I met when he tried to sell me a Jeep. He seems comfortable with keeping peoples money even though he has no written policies on refunds. MONTY IS A SNEAKY DO NOT TRUST HIM!!!

The bottom line, if you value true excellence and professionalism, seek out an ASE-certified…read moremechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering below substandard service.

I started coming here last year after getting a new car, they have been more honest and helpful…read morethan the last place I originally went to. They do an amazing job everytime!

Amazing work, ali is super friendly helped me fix all my issues on my Kia, recommended ways to keep…read moreit safe due to the lack of security on the older Kia's, fixed my braking issues and my heat, didn't charge me more than what was originally quoted

I took my car in on 04/22/2026 because the power steering light came on, the lady at the front desk…read moresays she's going to call me about the diagnosis, turns out its not a power steering issue but it's a alternator and battery, Not only does she not call me, she takes it upon herself to fix my vehicle without my authorization, charging me $700!! my battery was still under warranty and only takes 10 minutes to replace, the alternator isn't a time consuming/difficult fix either, I could have handled those things myself, after paying the diagnostics fee, they didn't call me because they knew I could find a cheaper fix, and which is extremely shady and dishonest.

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

Had my car for 8 days. The 4th day he was finally able to look at it. My check engine light was on…read moreand needed an oil change. He suggested a whole list of things that had nothing to do with my initial visit. Also, the communication was not well. I told him to not go through with anything until I approve it. I just wanted to know what the warranty for my vehicle would cover but because it was covered, he went on ahead and started working on it, which I did not approve of. Then, once he changed the alternator, the radiator and the oil pump a few days, later my car overheated. Had it checked out, it was because the belt was not put on correctly and there was no water in the radiator or wherever water was supposed to be. Lastly, the pricing! They gouge your eyes out because they know you do not know what's going on and they're taking full advantage of that. This was by far the worst experience I've ever had with an auto shop. I'm not sure how they have so many good reviews on google.

If you bring vehicle in for service the vehicle should run and sound better but worse! So all we…read moredoing is pocketing money! I'll report you to the state. Make things worse wasn't the plan for the bronco...

Excellent client care and communication are standard at this business!…read more Very please with the service and time it n took to complete the repair.

This company lied about replacing my pads and rotors on front break job 15 months ago and wanted to…read morecharge around $500 to do it again. Don't trust them.

The best. My go-to…read morespot for servicing. They are dependable, thorough and efficient! I will be coming back and telling my friends.

Welp, here's how it went. The older guy was very nice. The younger guy thought I was clueless. My…read moreheated seats stopped working, the heat would cut off by itself and the heat would not blow hot air. It was only lukewarm. The young guys checks it like 5 minutes and proceeds to tell me there's nothing wrong. I'm no expert at cars but I knew my heat wasn't getting warm. They come back saying that they didn't want to fix my seats because it would be expensive without actually telling me a price. Since they have great reviews I may try again.

I can't say enough good things about Maurice! I was visiting Detroit from Milwaukee for the weekend…read morewhen the clutch went out in my Subaru Crosstrek right as I got to town, around 5pm on a Friday. I had to be back home for work Monday morning and was worried I'd be stuck there until a shop could get me in the following week, but Maurice and his team came through for me. They got my car in right away, sourced all the parts on short notice, and had me back up and running the very next day. The whole experience was smooth from start to finish. You can tell they genuinely care about their customers and take pride in doing quality work. Maurice was friendly, professional, and easy to work with, and the price was very fair considering how quickly they helped me out. If you're in the Detroit area and need a trustworthy shop, I definitely recommend Maurice's Hi-Tech Automotive!

He over charged me. 300 for one hour of labor just to reset a button. I ask questions about the…read morework, I was given no clear explanation.