Took my dog here and they gave her back to me dusty. They cut her whiskers and she was trembling when given to me. When asked they said they did no such thing. Terrible, do not go here. read more

I took my golden retriever here for the first time. When we got him back he had a cut on top of his nose. When I mentioned the injury, the guy in the front made it aware that he knew and proceeded to say it was there before we left him. Keep in mind my dog was super hyperactive and I noticed in 2 seconds, meaning I would've noticed if it was there before. When I confronted them and showed them proof of a picture taken just half an hour before dropping him off.. they still remained as if it wasn't their fault. The actual groomer was unaware of the cut and was trying to make sense of the injury while the guy in the front seemed careless and not at fault when all we wanted was an explanation. read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

See all

The best . very good at what they do. I love how I leave my puppy every time I take him there. I definitely stay with them I have been to several places and none better than this. read more

This is my first puppy ever.. I been waiting my whole life to have my own puppy. And being a first time parent I was scared to take him to just any groomers. So I decided to read few of the other reviews on here .. And went with my gut and took him to princess and dukes. I met the owner and he is very professional and the other girls were very friendly. So the first time I took him I was nervous and I told them please do not cut all his hair because I dislike hairless dogs. So as soon as I got him back I fell in love !!! The second time that I took him.. I decided I wanted to give him a new cut. Because he still had too much hair .. And I showed them a picture exactly how I wanted him.. And when I went to pick him up. Just looking at my benji I wanted to just squeeze him. He came out great. They cut half of the hair he had and he came out gorgeous. With not too much hair and not too little . The best thing about this groomer is the price is reasonable and great.. And it's only 2 mins away from my house !!! It can't get any better than that !!! I will always bring my baby back to here read more

Princess & Dukes Pet Salon - Benji new hair cut - Pet Groomers Near Me - Hialeah, Florida

See all

Amazing service ...they give the best T.L.C to your dog Definitely I recommend this place . Come check it out . Great service . read more

Princess & Dukes Pet Salon - Amazing care and service !!! Check it out - Pet Groomers Near Me - Hialeah, Florida

See all

Do not go here. I took in my dog for a bath and to brush his teeth. When I picked him up I noticed he had injuries to his face. when I confronted the groomer He stated the dog came inside the shop with those scratches on his face. He literally lied to my face and seemed careless about the situation. Completely unprofessional. read more

I am extremely happy with Princess and Duke. They did a full service on my fur baby. They let me know what time to pick her up and she was ready. She looks and smells wonderful:) I found my NEW groomer read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

If I could give this place a 0 I would I took my puppy here first time EVER getting groomed 5 days later my dog tested positive for parvovirus my dog does not go outside he is in house dog no other dogs interacted with him before passing away unfortunately my dog did not beat the parvovirus when I approached them regarding the situation they denied all responsibilities I continued to give them the benefit of the doubt and recommend my brother to take both his puppies here my mistake of course! they were able to groom one of his dogs the other one they stated there wasn't enough time to bring her back when he did they said he never paid for her to get groomed and to never come back here again this place is not sanitary they take your money and don't even think twice about coming here this place is a SCAM the owner is rudeeeee and wanted to fight my brother for HIS money!!!! read more

I am so happy we brought my little Precious here to be groomed! I'm not going to lie, we took her in looking like a stray we had just picked up off the streets, but they took my little fur baby and left her looking so angelic! Not to mention, it's been two weeks and she STILL smells like a baby. I am so pleased with their work and I will be coming here every month with Precious! Also, for $45, it's a win! Trust them to leave your pooch looking pretty and pampered! You will not regret it! read more

See all

Called make an appointment and the lady just kept saying I had to show up at 8:30am after I said I wanted to know if my dog can be seen same day. I needed to know about pricing and she apparently couldn't quote me without seeing the dog. The lady seemed like she had an attitude or was bothered cause I was asking questions. Places like that don't deserve my business sorry if you make me feel uncomfortable as if I'm a bother I will not give you 1 penny of my money. I advice this business to be more friendly to potential customers. read more

Finding the right place to take care of your dog is hard but we were very lucky to find Princess & Dukes. They did a great job with out 4 year old Shih Tzu, I highly recommend them! For sure will be coming back. read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

See all

I have been taking my precious four legged kids to Princess and Duke Salon for over a year. The service is great and truly recommend this place to all my pet friendly family. read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

I was looking for an affordable and great service to take my dog to. And, this is the right place!! Excellent service and great prices. My dog's teeth are whiter than mine, her hair softer than mine. I strongly recommend this place for all dogs that deserve a great experience read more

I took my 5 month old Maltipoo and she came out looking so cute with her new haircut. The prices are so reasonable considering she got the full service! I will definitely bring her back. I loved the results and my puppy was happy. read more

See all

This is a great place for your pets. It's friendly and clean also affordable. My little girl has been coming here for years and they also drive to you. read more

Princess & Dukes Pet Salon - She is so happy and looks so cute - Pet Groomers Near Me - Hialeah, Florida

Great experience, friendly staff, reasonable prices and the haircut is as good or better than the haircut from the expensive place we used to take our dog to. I've tried many different groomers and just settled for the expensive place until the service dipped. Finally, I am happy with a groomer! They have been grooming my two Schnauzers for over one year and they always get a great haircut. Prices for puppies are less than the regular price-- unlike my former groomer. read more

Princess & Dukes Pet Salon - Puppy cut - Pet Groomers Near Me - Hialeah, Florida

See all

Amazing service! My dog came out looking beautiful. The employees are nice and met with all of our dogs needs! I recommend this to place to any dog lover. read more

First time i take my 4 month old american bulldog to this place. Honestly I wasn't as happy with the result. I have taken him to other groomers before who have down wayyy better jobs. They barely cut his nails which is the whole reason why i took him. They took 1.5 to finish even though there were no other dogs when we got there. & they guy wouldnt take my credit card to pay. Overall, id say dont come here. They werent even as friendly as other ppl there. They stared at both my puppy & i for 10 mins before helping while being on the phone. All these ppl giving great reviews either haven't gone recently or don't check their pets when they get home. read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

Amazing! I have a frenchie, and he is prone to allergic hives, he frequently gets rashes and Princess & Dukes was the first groomer we've been to that recommended a medicated bath, and thank God for that! My baby's skin is so much better! They've also returned him with a complimentary bandana and smelling great. The staff is personable and accommodating. Highly recommend!! read more

I took Lola here cause it's close by the house...... ABSOLUTELY LOVED IT!!!! She came out beautiful and happy read more

Princess & Dukes Pet Salon - I absolutely LOVE this place! My baby came out happy and beautiful - Pet Groomers Near Me - Hialeah, Florida

See all

The service is not bad. I take my golden doodle for quarterly cutting sessions. Price is about $100 for a large breed dog. They have always seem to treat him well. Last cut he got they got to close to his skin and I think they burned him a bit had to put medication to get it to heal. The staff is good. Owner is very pleasing and always looking for customer satisfaction. I would recommend this place. read more

Reading all the reviews saddens me because my experience with them was not as pleasant. I decided to take my dog, Bella, to get groomed and when I picked her up she had a dislocated leg. How they managed to dislocate my dogs leg is beyond me. Not to mention that they failed to tell me that something might be wrong with my dog. Naturally, I took Bella to the vet and tried to do everything that I could for her. Unfortunately, when put under anesthesia it seemed like she had an allergic reaction to it and was having trouble breathing. Bella passed away that day and as much as I'd like to sit here and think that it was an accident it infuriates me how irresponsible and negligent they were. I went back the next day and they sat there denying what they had done and even had the audacity to tell me that it wasn't their fault. I asked to see the cameras and they said that the cameras weren't working. How convenient. To all who have had a wonderful experience with them, I thank god that you didn't have my misfortune but I hope you think twice about how your baby is treated while you're gone. read more

I was going crazy looking for a great pet salon to take my 8 week old puppy for a bath. This place is fairly close to my house so I drive by it often. I looked them up on yelp and even though they only had two reviews, they were 5 stars and they were a million times better than all the other places I had looked up. I went on thanksgiving day and dropped off my 8 week old Maltese, and my moms 7 month old Pomeranian at around 11:15am. They told me they would call me when the puppies were ready because they were really busy. To my surprise I was called at around 12:30pm to go and pick them up. When I got there they brought out my puppies and they smelled so good and were so happy and playful. They both had two little bows each that complimented the color of their fur. I was charged $20 for each puppy and that included a bath and their nails were cut as well. I will definitely make this my regular pet salon. read more

Princess & Dukes Pet Salon - Lacey the Maltese - Pet Groomers Near Me - Hialeah, Florida

See all

Was surprised to find it was new owners when I arrived. I tried to give them the benefit of the doubt and was left very disappointed. I was charged $45 to shave down my doggy. The hair was left uneven and the whole cut was just very unprofessional looking ....they didn't clean his ears, teeth or express his anal glands. I let them know I wouldn't return and they could care less. I was use to the previous owner who treated the pups like her own versus the new owners who treat it like a business and nothing more. read more

I was at first hesitant to bring my shih tzu to a new Groomer however the service here met my expectations. My dog always comes home fresh and clean! They treat all pets like family. read more

I have finally found an excellent groomer!!! I have a miniature schnauzer that looked more like a mutt because of the lack of grooming. I have had horrible experiences in the past so I am very weary of these places. I finally made the decision to take him to get groomed and searched extensively for a reputable place. I came across this place through yelp and decided to give it a try!! I got there early and waited until it opened. The owner was very nice and helpful, made me feel at ease right away. I explained what I wanted, he gave me pricing and I left my four legged baby hoping everything went ok. I was called two hours later... he was ready to be picked up! As I rushed to get him I was praying they didn't botch him up! When I get there and took a look at him, he was perfectly cut and groomed. His nails were perfectly trimmed and he didn't look stressed at all! I was so happy! They put a cute blue bandana around his neck! The owner explained to me that he needed a dental cleaning and informed me they bring in a technician twice a week by appointment. I will definitely bring my baby back and make this his permanent groomer. read more

See all

They did a great job grooming my pup! He's a bit scared of the groomers and they didn't seem to have any problems; my dog didn't seem scared when I picked him up. They did cut him a bit shorter than I asked, but he honestly looks great and he looks like he feels great. He also has a bum foot right now and is feeling arthritis and they dealt with him well. I'm very happy with the results and the prices are what I always pay - seems fair. read more

Princess & Dukes Pet Salon - Pet Groomers Near Me - Hialeah, Florida

I love this place, I have a small chihuahua that doesn't behave to well but this place does great service and is very affordable my Pancho loves it now and has gotten used to being treated by them read more

I took my dog here about a week ago and I loved it. Very clean, the owner is super nice. He gave me a tour of the place and loved it and most of all my dog loved it! I definitely recommend it!! read more

Place sucks overpriced and dog smells bad after 2 days . Never again . There are so many better places than this one. Owner is never there and looks like he doesn't care about anything read more

Went here to get my mother in laws Maltese bathed and groomed. In and out she was ready in less than two hours which was great since I went without an appointment. It is the whitest I have seen her and the cut looks great on her. My mother in law was very happy hence they did a great job! Highly recommend it! read more

I took my long hair and my short hair cats to get groomed here and they did such a great job. It was $95 total for both which is a little pricey but it's so worth it. Especially since many places don't go cats. They came out so clean and in such a good mood. They smell great and we're so much softer. The lady was also very nice. Will go back again :) read more

I needed to find a place for my dog to get groomed. I called them and they were nice and I asked them how much it was going to be for my 60 lbs Labrador Retriever and they said $53. Once I got to the place they said it was a $10 charge because certain breeds like Labradors, German Shepards, Huskies, etc were hard to dry off and had lots of hair, I was like okay sure. 2 hours later I called them to see if the dog was ready to pick up and they said yes. I was still thinking about what the told me about the extra charge and I told my wife to fake call them to see how much would they charge her for a German shepherd weighing 60 pounds and they said $53 as well, I got so pissed that they wanted to take advantage of me. Once I got into the place I asked them how much it was and the said $63, oh man I told him how it was , they came up with the excuse that over the phone they did not ask for the breed and it was just an estimate, I called them out on it and told them that 5 mins ago they had just told my wife the same thing they told me. I ended up paying 53$. Once I got to my car I checked my dog's ears and they were not even clean, I went back in there and made them clean it right in front of me , she said that they cleaned it , that the dog might be sick so thats why her ears were dirty again so fast. Now , I do not know for a fact if they checked her anal glands or not. Complete rip off. Never going back again read more

Very great place to have your favorite family member groomed! This was my puppy's first time getting groomed and it was thorough, neat, and speedy. Both the groomer and the owner were friendly and answered all my questions. Great service over all! read more

I went a normal day and left him as usual but when I get home he doesn't want to open his eyes . We take him to he vet . Turns out the pet salon left shampoo in his eyes and burned his eyes . I will never ever bring him back again . read more

I recently moved to Miami Lakes and I was looking for a new pet groomer for my dog, after reading some reviews on Yelp, I decided to go to Princess & Dukes. The service was great and in less than 2 hours my pup was ready to be picked up. Will definitely be back, thank you for the amazing customer service! read more

WARNING!!! (This is actually the first time I ever write a review!!!! That's how upset I am) I've taken my dog there twice! I was happy with her first hair cut and their inexpensive prices.. But I took her back to get groomed there for the second time and not only did they cut her on her tail, for and ears... Once we got home (less than 15 mins after being groomed) I noticed my dog was very down. I went to pick her up to carry her and she screamed... I then noticed a huge lump and bruise on her right up side of her rib cage. As if she had been hit or dropped! I called them instantly and they denied everything. I told them I simply wanted to know what happen so I could explain it to the vet! They said they would've notified me when I picked her up. I told them just like you notified me about cutting her tail foot and ears??? Those are obviously from being groomed! So the same way they withheld that information from me, they were not going to tell me about either hitting her to stay still or dropping her! I took my dog to the vet and she had two bruised ribs and swelling!!! I will NEVER refer anyone to them again! I've referred 3 other dogs to them and they've seen my dogs injuries and will not be returning! Please be very careful who you in trust your furry love ones with! read more

See all

Second time using this place, and definitely the last. Apparently there's been a change of ownership and it was for he worst. Took my 2 little dogs, one for grooming and the other just for nail cutting-- a small very docile Chihuahua. Yes, they did the expected job. However, They inflicted considerable harm to our pets, not to mention traumatize them. The Chihuahua apparently was squeezed and strangled so hard that its eyes had massive bleeding in them; also when you touch her neck, she immediately broke into shrieks of pain and terror. It never EVER done that before. Poor animal now traumatized for life because idiots, savages who don't deserve to be near pets charge you a big buck to terrorize and abuse your beloved pets. Will definitely let the PETA and other organizations about this shop of horrors for pets. Never again and hope God gives them what they deserve. ANIMALS!!!! read more

No one was in the office and the door was locked even though the sign said open and the lights were on. I tried knocking and calling but nothing read more

The first time I went here everything went smoothly, my dog was in and out on a Saturday within two hours and they had groomed her at my request. However, the second time I had a horrible experience and I can't say that I will be bringing my business back here. I called and asked if there were any open appointments to get my dog bathed and groomed and they assured me that there were. Dropped her off at noon and by 3 I was beginning to worry, so I called and asked for an update on her and they told me "it would just be a few more minutes". Worried, I showed up at 5 (place closes at 5:30) and they had JUST gotten her to bathe her, she hadn't been groomed whatsoever. She was in a cage without water or without being able to go for 5 hours and these people had the audacity to tell me there were 19 dogs in front of her therefore she had to wait. The fact that I called and asked beforehand and had my pet treated like this is truly despicable. After that, they told me if I wanted her groomed I would have to come back in an hour. Let's just say I took her home soaking wet and they still charged me $25 for something that was hardly considered a bath. Do yourself a favor and go elsewhere. No animal deserves to be stuck in a cage for 5 hours due to these people's greed just to make a few extra bucks. read more