One of the better dry cleaners in the area. I have taking my clothes here for years. Also they do very good on alterations. Nice friendly local family business. read more

Everything. They fit all my suits and pants with perfection. And they are QUICK when dry cleaning too

Add five more years to my experience with Princess Cleaners. I have checked out other cleaners a few times, but I always come back here. I bring shirts and dry cleaning in here at least weekly, and they are always friendly, the clothes are always clean, the press work is neat, and the prices are very reasonable. My wife brings all her alterations in here, both simple and complicated. She has never been disappointed. Just remember that these ladies are in high demand, especially from police and first responders, and also from time to time with formal gowns and prom dresses. So wait times for alterations may be longer than you assume. So plan ahead! read more

A little pricier than I expected (maybe I'm out of touch with current rates), but quick delivery, a beautiful result and wonderful customer service attitude. read more

Only place in Richmond I get my stuff tailored. I've been coming here ever since I got my prom dress tailored from them! High quality and reasonably priced alterations. Worth the value! Support small businesses, worth the drive from the west end read more

Very reasonable prices, super nice staff. Clothes are always ready when told they would be and always look impeccable. Sorry I just found this business but I won't be going elsewhere read more

Tell you they'll have a uniform ready the next day in the afternoon and you come to pick it up after 4:00 pm they get rude and indignant and try to tell you "I know you don't need it until 6:00. REALLY? I talked to the person the day before who said I could pick it up. They lost all our business! read more

This cleaner previously has done work for me. Maybe about eight years ago for prom. I travel 30 minutes away to get alterations done I waited for 10 minutes it was not until a white patron entered that they acknowledged me after ring the bell twice and calling the cleaners phone number. The associate working, then told me that the alterations person was not in, and she did not know when the alterations person would be in. However, as I'm leaving, I hear a white patron ask for alterations on his pants, and she told him that they could do it. Needless to say the establishment is racist and not for brown or yellow tone people. I do not recommend this business, as I was highly offended. The cleaner is on its last leg anyway. read more

I used to go to Puritan up the road for my dry cleaning needs but unfortunately they closed. I started going to Princess because of the close proximity to me. I also know of law enforcement and firefighter personnel that rave about this location. Prices are cheap and turn around is average to speedy depending on fabric type and quantity. However, whatever chemicals are used in their dry cleaning process causes irritation to my skin during extended wear. I know of one other customer that has experienced a similar irritation however in mitigation, the price and quick turn around in the dry cleaning process offsets any mild irritation from chemicals on the clothing. read more

Not only was I treated rudely and unfairly but after stitching my items incorrect I waited an additional 2 months to receive the corrections. As I received them, they were crooked and slanted on my clothing items. After I asked to fix them I was told "No" take them elsewhere. Very rude staff, cluttered, my first pick up was missing items and then I was told this was "my fault". Super unfortunate because I was recommended this business but I wouldn't recommend read more

I have been going to them for years. Very helpful staff. + affordable service + pants hemmed, + quality work read more

I have been going to this cleaners since they opened up back in the late 80's. Prices have not changed since and their work is great. They have a friendly family staff and one lady knows everybody by their names. She is so friendly. I believe she does alterations too and her charges for alterations are super low. read more

Love this place! They have been in business for years and have never met me down. Be prepared to pay with cash or check - they don't take credit cards... which is fine because their prices are the best around! They know their customers by name and are very popular with the police force. They do a wonderful job on alterations as well. This is a Richmond staple! read more

This place is great! There are no frills, as it's a small, simple building off woodman rd. with a fairly small dressing room. However, they offer fast, affordable service with a smile. I have had numerous pants hemmed, dresses taken in, and coats cleaned, all with great results! I was able to get my bridesmaid dress taken in in multiple spots for $25, as opposed to $75 at my previous tailor. The only drawback is it's cash or check only. In my opinion, the price and quality of work makes it totally worth it. read more

I really liked Princess Cleaners. It used to be my dry cleaner of choice for years. Now I have to find somewhere else to go. They seem to think it makes good business sense to have cats walking all over your laundry. They claim they don't let them near the clothes but I have previously seen cats climbing all over the piles of alterations they leave on the floor. A friend told me they'd gotten rid of the cats so after a year I went back and all seemed well. This evening, however, while waiting for the gentleman in front of me to finish his request I started to feel sick so I asked and was told yes they have cats, again! If you don't have allergies I think this is a great dry cleaners and they are very reasonably priced. But as you can smell cat when you walk in the door (and I do not associate cat scent with cleanliness) for those who are sensitive, I would suggest finding another location like I'll be doing. If you love cats, however, please frequent this establishment. You can replace me the customer they just lost. read more

I always get my cleaning done here. They have super friendly staff who are funny, and they do quality work for a reasonable price. It is cash or check only. read more

I brought in a two piece suit in need of some serious laundering. It was ready the next day, it looked brand new, and cost me $5.95. What more can you ask for? This is definitely my new go to dry cleaner. read more