We were on a cruise to Asia and our ship stopped in Juneau prior to crossing the Bering Sea in…read morepassage to Japan and ports South. While walking around the dock area, we happened to venture into Lambros Jewelry and began a conversation with his able assistant and salesperson, Rebecca. She showed us some of his unique designs and use of precious stones from all over the world. We were then introduced to Araksi, goldsmith who was working on a piece prior to its mailing to a client and closing of the Alaska stores for the season. While Arlee was talking with Mr. Lambros, I wandered around the various display cases and was immediately blown away by a handmade ring that had tendrils wrapped around two beautiful Opals that were "full of fire." I casually asked Rebecca the price. While it was a little beyond our means, I suggested an offer which she took to Araksi. Much to my surprise, he agreed as it was the end of the season and he wished to move his remaining in-house stock. Since it was my wife's birthday within the past two weeks, I made the purchase. Arlee was ecstatic as she loves opals. They are so delicate and yet full of fire like she is. He is Greek by birth and brings that old world charm and design influences into his jewelry pieces. It was a pleasure to have met him and would certainly recommend him to you. His artistry is beyond reproach.

Top notch jeweler and fantastic service! I purchased my fiancée's engagement ring here and both her…read moreand I are so happy with it. The piece itself is beautiful and well-crafted, with a unique design created by the owner/jeweler himself. The purchase process was smooth and without pressure. They were very accommodating and let my fiancée come in multiple times (as we are locals) to try on the ring and look at it with different center stone options. They mounted the stone quickly once the decision was made with the jeweler being there himself. Turns out the setting was the correct size, but if it needed to be resized that too could be done quickly. The setting and stone was reasonably priced, which they then discounted as the season was coming to an end and gave me an extra local discount. Prior to making the purchase, I discussed it with family friends in the jewelry business, said that it was a great deal and not to pass it up. I appreciated getting the piece at an affordable price at the outset. We will be going back to get a matching wedding band made!

Had an unbelievable experience with Kristina and her husband Gary (owners). This was our first…read morecruise to AK and after my fiancé and I went into EVERY jewelry store in Skagway we were getting a little tired of the pushiness that seems to go hand in hand with jewelry sales. Out of the 15+ shops we went into, this was the best by a landslide. Kristina was extremely patient and sweet. She worked with my fiancé to make a custom ring design incorporating all of his favorite things across several different types of rings and in total it came to $2,300. We felt no pressure which was unlike any other store. While we ended up staying hours there, they treated us to snacks, drinks, and later a comped dinner. I really can't say enough good things about this store and the owners. I'm delighted by my ring which was $2,900 (a shocking deal) pictured below.

Kristina and her husband Gary are fine people. Their collection of jewelry to sell is exquisite…read moreand so fairly priced. This is a must stop while in Juneau!! I love my purchases both times . Stop in and you'll see what I'm trying to say. Thank you Kristina and Gary.

This is a pretty cool store. The store looks small but it is jam packed with items. There are lots…read moreof Native Alaskan Art work for sale along with some pretty cool gem stones or geode. I picked up a really nice rock for my collection. That was pretty cool. It is tailored to tourists. The shop is located downtown of Juneau and yes the store was very busy when we came. The staff was also very friendly as well. Prices are reasonable. I highly recommend visiting this store.

DO NOT SHIP ITEMS FROM MT. JUNEAU TRADING COMPANY…read more My beautiful 2300.00 statue arrived broken. They have not solved my problem. I contacted the shipper insurance, the collect the statue and shipping contents, and Mt. Juneau Trading Company is no longer taking my calls. UPS says they settled the matter with Mt. Juneau Trading Company, and that I should call them for a solution. They are now not taking my calls. I was on a cruiseship and am also considering contacting the cruise ship company to lodge a complaint about Mt. Juneau Trading Company's business practices. I seek a refund or replacement. My calls are NO LONGER being answered. I expressed concern when I purchased the statue, about it breaking during shipping and KYLE TRIPP assured me it would arrive unbroken. I have spoken to the owner JACK TRIPP several times and have not been given a solution. Only delays. I hope they contact me and fix my problem. 780-709-4584. Until further notice, DO NOT SHIP LARGE ITEMS FROM THIS STORE.

I had the best shopping experience. I'd been in-and-out of a half dozen jewelry stores b/c I had…read moresomething specific in mind. Their selection was by far the BEST. From Brandon who greeted folks at the door, to my jewelry salesperson, Gregory!, it was all so professional. I felt the prices were fair and the quality good. I walked out wearing my jewelry!! Plus, I just had the best time! Tell Gregory! that Janice sent you and that you expect to have just as wonderful a shopping experience! I loved it! I don't understand why the stars are low on Yelp - they're high on Google Reviews.

Advertised in Royal Caribbean cruise as having free pendants for dropping by and to grab them at…read moreeach port you visit. Walked in with the kids and the salesman in grey had an attitude that we were bothering him. After asking, he wanted to verify and the map and only gave us one for the whole group. He gave my other daughter one after I inquired about what the couple stated but he didn't want to help us or bother with us if we weren't interested in buying anything. Do yourself a favor, don't listen to cruise ship advertising. Avoid this place and avoid that guy in the grey suit in the photo I posted!

Had a great experience. Local family owned, unlike all of the other jewelry stores. Bought a lovely…read morepair of earrings and the owner repaired a ring while we had some food. Accidently left our card at the jewelry shop while we were eating and the owner tracked us down at the restaurant to give it back to us.

I was on a trip with my brother to visit his daughter in Janeau, she is a ranger on the island of…read moremitkoff in Petersburg, I met the owner of the red lady on a rainy day when i wandered in her store. She was lovely and so was her help. I bought a 24K gold nugget ring and it is beautiful. I am trying to get back in touch with her, she had some other items im still interested in. Very good jewelry store, i wish them luck with covid.

Great store to pick up unique gifts and souvenirs while in Juneau. The space is a little tight,…read moreespecially when the crowds roll in from the cruise ships, but it's packed with fun and interesting finds. I ended up buying a gorgeous pair of earrings that were surprisingly reasonably priced. The lady who checked me out was also very pleasant and helpful, which made the experience even better. Definitely worth stopping in if you're looking for something a little more special than the typical tourist souvenirs.

4 stars Cute store…read morewith plenty of locally-made trinkets and other non-local art/craft stuff. Layout made sense and the staff were nice. Prices were relatively competitive to other stores. I don't think there's much else I can say.

This was my second visit to this gallery that is Alaskan owned and operated…read more I absolutely love Donna Touhey's pottery and bought another piece plus two Polish pottery spoons for my coffee. Such gorgeous items in this store, wish I had more room in my suitcase to take it back to Florida.

This place is highly recommended on Reddit. I'm surprised there's very few yelp reviews. Absolutely…read morecharming, local art and craft location. The staff is super friendly and nice. I thought your cookbooks and I didn't know the difference from two authors and they clipped through it and explained what they thought the difference was. Plus they were able to note that a lot of the recipes were similar so no need to buy both. Evidently does a very, very, very special chocolate cake that everyone in Juno eats. Which was nothing to hear because I not wanna make it. Great place to buy gifts for other people. Some of the artwork is absolutely stunning.

I stumbled into this ship looking for something different i found it! Every single shop in…read moredowntown has the same stuff..jewelry wise. There are some exceptions.. but this place is wonderful. I especially lived meeting the older man who's has this shop for 45 years. Graham, wonderful man. He was my favorite person I met and had the please to talk to. He definitely deserves your business.

Wandering around Alaska, you are drawn into a variety of stores pushing their deals on you…read more George's is a great find in Juneau. I was looking for a unique gift and found it. I felt the price was a bit high, but he wouldn't budge. I shopped around only to learn he had the BEST price in town! Fair, honest, excellent prices, nice jewelry and a wonderful shopkeeper who deserves your patronage.

Jerry, Was awesome. very pleasant and easy to deal…read morewith. We will return in a year or more. Jerry was not pushy and has a great demeanor Thank you... D2

Jerry was super helpful in assisting us with purchasing beautiful rings. We went in to look for a…read moretanzanite ring and ended up purchasing an aquamarine as well because the beautiful rings were priced so fairly. Jerry was personable and willing to work with our price point.

If I could select a "0" stars I would. Adding to my review from 3 weeks ago, I JUST received a…read morenecklace I ordered on a cruise ship in NOVEMBER! 6 months later! And not how we discussed. Poor customer service . At one point they couldn't find my necklace. Believe the bad reviews and RUN. Seriously!

PUBLIC NOTICE & CONSUMER WARNING: DIAMONDS INTERNATIONAL…read more Documented Pattern of Misrepresentation, Bad Faith Conduct & Refusal to Honor Obligations Based on my personal experience and the extensive history of similar complaints, I strongly advise consumers to avoid Diamonds International: * Do NOT trust their sales pitches * Do NOT rely on verbal assurances * Do NOT expect transparency or cooperation when issues arise * Do NOT assume they will act in good faith Their conduct reflects a serious breakdown of ethical, professional, and legal obligations to consumers. Summary of Events: $25,000 Rolex Purchase With Serious Issues During a Royal Caribbean Icon of the Seas cruise, my wife and I purchased a $25,000 Rolex from Diamonds International in St. Maarten. Upon returning home to New York, I noticed a large red "Final Sale" stamp above my signature--something I was never informed of at the time of purchase. Consequently, I requested a lawful refund. Diamonds International assigned Ms. Caroline, Customer Experience Manager (Florida), to the case. Instead of resolving the issue, Diamonds International engaged in conduct that raises serious legal and ethical concerns: * Claimed to possess video evidence of the transaction * Refused to provide the video * Refused to supply legal-department contact information * Refused to engage in good-faith negotiations * Attempted to enforce terms I never agreed to This behavior is evasive, nontransparent, and inconsistent with good-faith performance under standard contract and consumer-protection law. Legal Analysis 1 No Contract Exists -- Lack of Mutual Assent Under U.S. contract law, a valid settlement requires mutual assent (both parties agreeing to the same terms). My clearly stated condition: "I will remove all social-media posts after the $25,000 refund is issued." Diamonds International's response: "Diamonds International does not agree to any modifications of the settlement agreement." Therefore: * No agreement exists * No contract was formed * Any claim of a "settlement" is legally void due to failure of mutual assent This is fundamental contract law. 2 Withholding Evidence = Bad Faith Conduct A company that claims to possess transaction evidence but refuses to produce it is acting contrary to: * The implied covenant of good faith and fair dealing * Fundamental principles of business transparency * Reasonable consumer-expectation standards * Standard dispute-resolution practices Such withholding raises serious concerns about the legitimacy of their internal processes. 3 Publicly Documented Pattern of Consumer Complaints Diamonds International holds a C+ rating with the Better Business Bureau (BBB), reflecting a documented pattern of complaints, including: * Misrepresentation of merchandise * Inflated pricing for inferior or misgraded items * High-pressure, aggressive sales tactics * Verbal promises later denied or contradicted * Failure to provide documentation or evidence * Resistance to lawful refund requests * Refusal to negotiate in good faith My experience aligns directly with this documented pattern. Public Consumer Advisory Based on: * My personal experience * Diamonds International's refusal to provide evidence * Diamonds International's refusal to provide legal contact information * Their refusal to negotiate in good faith * Publicly documented BBB complaints I am issuing this formal warning to all potential customers: * Do NOT purchase jewelry from Diamonds International * Do NOT rely on verbal statements or "guarantees" * Do NOT expect transparency, accountability, or fair dealing * Do NOT assume they will honor refund obligations or provide requested evidence This company's conduct demonstrates a clear pattern of unethical, unprofessional, and bad-faith business practices that consumers must be aware of.