I use to go here when I was younger every 2 weeks for a full.....I always had Danny or Tanya (which is my name as well) do my nails because they were the best and I always enjoyed having great conversations with them....Since I've been doing my own nails everything from a full set to gel and my own designs....So I haven't been here in a long time, however it's my getaway now when I want to relax and be stress free now I go get my nails done so I went here about a week ago and had the worse experience I've ever had at a nail salon, and I will NOT return here at Princess Nails EVER EVER again!! When I walked kelly my nail tech wrapped my nails in order to take my color off(By the way it really $30 ladies for gel services here $25 for polish etc. and $5 just to take off the polish ridiculous every where else is FREE FYI ) after that I went to pick my gel nail color (Which she stood right next to me picking up and open of every color I said I liked ANNOYING) I always do one nail a different color so I picked a teal and a dark gray for my two color choice the tech that was doing my nails Kelly didn't seem to like my nail color choices and kept telling me "no you do this color" and I kept repeating myself "no I'll do these two colors because they are on my nails for the next 3-4 weeks not your nails my nails and I'm paying you for what I want don't to my nails again so please stop I want these colors", and she still disagreed with me and said, "no you do this color I don't like that color at all" and finally after me saying, "EXCUSE you can you please stop I'm getting these colors for MY nails bottom line so drop it" (she then snatched the two colors out of my hands.....rolled her eyes.....sighed and told me in the rudest tone ever "sit down already".......I wanted to walk out so bad....i really did, but my nails were already wrapped to take the gel polish off so we went an entire half hour about of sitting with her not saying one word to me, which made me feel so unwanted there & I didn't like that uncomfortable feeling at all...then on the princess nail website it said, "$3 off and gel nail services" ....as I clicked on the promotions (aka coupons to print out) which there wasn't one for that due to it simply saying, "for any gel services it's $3 off"....so as I was in the middle of telling her it said that she looked at me an said, "no it doesn't say that" ....so I showed her and she still continues to call me a liar basically and said, "no your not getting $3 off"....and i said, "okay well I wasn't asking for the $3 off I was just saying what it said so I could make some what of a conversation with you because your that rude to me now because I didn't go with the color you wanted me to do that we have been sitting here for 40 minutes now without you saying not one word to me because of that an you have been so obnoxious and ignorant to me since I didn't go with toe ugly ass colors you wanted me to do like paint your own Dam nails that color", and she continued to sigh and save said
, "you know whatever to what your saying I'm telling you no $3 off"!!! couldn't believe my ears so I told her, "well just the simple fact that I wasn't asking for the $3 off even though it friggen says it but instead of me giving you $25 for the gel services I'm having today I will be giving you only $22 so how's that now drop it and hurry up with my nails so I can get the hell out of here" then she said well I charge you $5 to take nail polish off only due to the fact about the $3 all o a sudden a charge to take nail polish off and I said no there isn't a price in here or on the website for that I'm paying $22 and that's it.....then I noticed 3 nails missing polish along the sides of my nails and she said, "no it's suppose to be like that so the polish doesn't chip"! So I replied by saying, "so why isn't all my nails like that and only 3 are" she simply explained, "because those nails are weird shaped" I literally got up and walked out giving her only 22$ and a chair pushed into the wall as I got up as a tip ......I can't even begin to believe that this all happened ....Even if they offered me free nail services for life I WILL NEVER EVER RETURN HERE EVER AGAIN...thank you for making my day that day even worse than what it always was ....when us women and men get out mani and pedis it's suppose to be relaxing and a joy enjoy able experience nope not here do yourself a favor and don't even walk in through these doors ....That's over rant done....Ps only giving one star because it is forcing me to...So I am giving a NO STAR in all reality ..... read more