I like working with Suess Electronics, they are helpful, knowledgeable, and courteous. I have made…read moreseveral purchases over the years and always feel that they really appreciate the customer. I have a complicated system for the average person. Hank was the support staff that set up and trained me on the equipment. He was great; patient, and knowledgeable - give him a raise! :). Thanks again, Suess - so much better than the big box stores. Bob VB

Installation technicians Hank and Rob did a GREAT job installing our Sony 65" xBR set. Their…read morecollective installation skill set coupled with their tech knowledge and friendly demeanor were key In understanding and operating our new Sony. Professional, polite and respectful of our home was the "icing's on the cake " that completed our experience with Suess Electronics. We highly recommend this exceptional audiovisual provider over any other Wisconsin provider. We will be back! Mike & Nancy. GB

Greg at Hi-Fi Heaven has been amazing to work with; he's knowledgeable and exhibits true passion…read morefor his work. I wish I were closer to try things out in person, but regardless I highly recommend calling them and talking through things - they'll not only help you choose the right gear, but also discuss unlisted specials or ways to save. I didn't actually read other Yelp reviews but doing so now it seems some have concerns about stock - all the more reason to just call them and talk! I haven't returned anything so can't comment on the restocking fee, but I think it makes sense as they'd have to sell it as open box and if you're looking for the best price, they have to manage costs (so they don't offer free returns / free restocking). For that, check out Amazon or Best Buy, but you won't get nearly as great of service or value imo.

Buyer Beware!! I…read morerecently contacted Hi-Fi Heaven to purchase an open box amp listed on their website. I spoke to salesperson "Greg" who was happy to confirm how I could purchase the item through Zelle for a discount, but he never thought it relevant to tell me they didn't actually have the open box item in stock. After I paid online, he indicated the payment was received and that he'd be sending me a tracking #. When the tracking # never arrived days later, I called the store and spoke to a different salesperson who was surprised to hear the order was even taken in the first place, as they said they didn't actually have the open box amp they just sold me. I was told several more "open box" amps would be shipped soon by the manufacturer if I wanted to wait. All the while, the same amp was still listed for sale on their website. There are obviously a few things fishy in Hi-Fi Heaven! For one, "open box" usually implies it's a customer return, not a used item coming from the manufacture. Are they actually selling 'open box' returns from their customers or actually "reconditioned" units they receive from the manufacture? Second, it's just not good business to take a customer's money when knowing full well they don't actually have the item they are selling. Reputable companies don't do this. The one thing I will give them credit for, which is why this isn't a 1 star review, is that when I asked them for my money back they did refund me without trouble or delay. I should've noticed they don't actually indicate whether anything they list for sale on their website is in stock or not. They will happily take your money either way and apparently this common practice with these guys based on other reviews. Great way to treat your customers guys!

Carl of Agape Audio has been in charge of the sound system at Word of Grace Community Church since…read moreit began in 1986. He not only installs the best sounding equipment., he manages it the best too. Over the years we have been able to tell when Carl is gone for the weekend. The music is too loud or it is out of balance. When local facilities have problems with the sound systems that Carl did not install--they call him to fix thier problems. Many people know that when you want the job done right you call Carl from Agape Audio. I see him doing sound all over the place. The last time I say him working outside of church was when he was doing sound for a musical production at the Kohler Theatre. Keep up the good work Carl!

From the owner: Since 1981 Agape…read moreAudio Systems manufactures and sells a complete line of professional loudspeakers for use in sound contracting, concert and touring sound reinforcement. Unlike many other manufactures we actually test every design in real life situations before we sell the finished product. This assures that each loudspeaker we sell is ready to use and will withstand the rigors of every day use. We offer Microphones

I don't know a ton about record players as I've just started buying records and I bought a fairly…read morebasic player. But the needle broke and I needed a replacement and I stopped here. I didn't have an appointment but they let me in and they couldn't have been nicer. They had the part and showed me how to change it out. When I decide to upgrade my record player I'm coming back here. They earned my business. Thanks guys.

I've purchased multiple pieces of equipment, accessories, furniture and have also had my vintage…read morepreamp serviced by Russ. Russ and Calvin are very knowledgeable about vintage equipment. Talking with them takes me back to the 70's and 80's when I'd be reading Stereo Review magazine while dreaming about system upgrades. If you're interested in going the vintage route, and I think you should, these guys are a great resource.

There were plenty of "Audio listening Rooms" in the late 1970's and 80's…read more You know, that darkened, specialized room designed so you could select your 'high end' stereo equipment free of distractions and with the help of your personal sales guy. The problem was that your initial excitement was dampened because it never sounded the same when assembled in your normal home environment. The 80's saw a reduction of these places as digital and phone apps and ear buds bloomed and boomed to to obliterate this older traditional way of listening, and specialized places disappeared. Most went high end portable tech. Many of us vinyl people went with the flow, packed away the LP's, stored the turntable, and became part of the more accessible but less personal and more detached portable music scene, foregoing that sacred home space that was the refuge room for listening. We became accustomed to the blue tooth portable sound, but knew, deep down, unlike the newer generations, that we had audible memories embedded by experience that had opened us to a world that many of this newer generation never knew existed, that could take us to a sounding stage and private place and listening space that was a world away, customized to our own auditory senses and creation. With the imposed solitude of the past two years, I wanted to rediscover that which I had lost in storage and forgotten in time. My $300 phono turntable of the late 70's had suffered in abandoned storage. My 1990 speakers were ok, but I also knew there might be better. Where to begin? I went to my computer and started reading. I discovered that the world of audio had gone internet, and that I could find a zillion places to buy and hundreds of opinions, a multitude of pricing, but NOWHERE to hear, to feel and judge with my ears what might be a good choice. I almost made an emotional purchase decision tied a familiar historic American named speaker brand, reputable in the past and renewed in production with a midwest address. They sell direct. Great reviews. Solid tradition. Friendly sales people by phone. Then I discovered, after asking questions, that they ARE in a small Indiana town, but everything in production and replacement is in CHINA. They are essentially the way station. Fine if that's (pardon the expression), "your cup of tea". Not mine. Not for the kind of expenditure and no ability to hear the product. I reside, let's say, in the boonies. By choice. Unfamiliar with current urban choices, another internet search of, " Madison, WI, Audio Stores", brought me to,"UNIVERSITY AUDIO"... Would this be another glitz, sales slick, suit and tie specialized sound proofed, adjustable lighting, myriad-ed postered, colorful brochures festooned enclave of super- duper rabbit hole-bottomless dollar pit maze, that would try to dissect me more than I wanted to dissect them, place?? No. I met Ben. As straight forward as the plastered walled rooms with a couple of chairs to listen to any number of audio choices so that you could find your ears matched to equipment and technology that your brain could hear, and to which your soul could relate. I really did rediscover 'The Sound of Music". (That a bit too trite, but truisms often are.) We got it all home now. It sounds true to what we heard and better, because it's in our listening head space, our room. My suggestion is: If you are going to take the journey, or rediscover the journey, take the road trip, not the internet trip; especially if you value experience over expeniture as your guide. University Audio may be justly, the education your ears need. TB a real fan. A real customer.

I have bought several pieces of home theater equipment here, as well as audio equipment for my…read morebusiness. The staff is friendly, knowledgeable and enthusiastic. They go out of their way to ensure you are satisfied and they stand behind their products! If you are in the market for high-end audio/video, I highly recommend them.

I 100% recommend David Price! I was having a hard time finding someone who would hang our 65 inch…read moretv on the wall without it costing a fortune. I found David on yelp, gave him a call, and he offered to install the TV right away, for a completely reasonable price! He even offered to do the instillation on his day off since that worked best for my husband and I. He arrived perfectly on time, was professional, and overall awesome to work with!

From the owner: Create an environment that tells your story... DP DDesign is an AVL integration company with…read moreintentionality. Schedule a consult today.

My wife and I had a great day at The Audio Emporium learning more about Hegel and YG Acoustics…read more Excellent inventory and prices. Dave was knowledgeable and patient even making sure my wife's questions and comments were addressed. Had to begin with the Hegel H190 (purchased). Looking forward to seeing how the amp works with my Kef speakers. By the way, if you're close by, stop in and listen to the YG Acoustics Cairn bookshelf speakers. Absolutely amazing.

This is an excellent source for high end - esoteric audio and home theater equipment and services…read more This is pretty evident the moment you walk in. The staff really knows their stuff. What is not evident, is their awesome customer service. They have taken care of me several times. They have always exceeded my ridiculously high expectations.

A great go-to source for parts, ideas and information. Friendly, helpful staff. Always packed very…read morewell with lightning fast fulfillment and shipping.

Excellent service. Ordered a pair Mark Audio MA200 drivers and two sets of ClarityCaps all on…read moreseparate occasions, each shipped out immediately. Thank you Madisound. drD E

I had a situation with my cord to my UE7. Kerry Miller was amazing at going out of his way to help…read moreme out. Not only trying to find a solution but getting me what I needed to get me thru the weekend. The man is awesome and I'm truly grateful for him to do this for me on such a short time frame. You rock Kerry.

From the owner: Clearwing Productions is the company behind the scenes. We are designers. We are engineers and…read moretechnicians. We are purveyors of cutting-edge pro audio, lighting, and video equipment and production. We provide support, technology, and resources for musicians, venues, sporting events, corporate gatherings, performing arts centers, and houses of worship. Clearwing has physical offices strategically located in Milwaukee, WI and Phoenix, AZ. We've deployed gear and crew across the U.S. and all over the world.