I have to say, I haven't shared the same negative experience others have expressed here. Having…read morebeen coming hear for about three years, I've always gotten exactly what I've asked for in the exact time that was told to me. At least once a month I bring clothes here to get dry cleaned. I've also had a few alterations done on pants as well as had some clothes sewn where there were rips, all done well. So from a basic results standpoint, everything has gone well. In terms of customer service, yes it lacking. Not the friendliest group of employees and communicating with them is a little more painful than it should be. But again, the end results in terms of on time performance and quality of work is always good. I've been to better cleaners yes, but this one is fine for what it does and being located in downtown Princeton.

Arrogant employees who blame customers for their mistakes. They failed to deliver my cleaning twice…read morebecause they entered in the wrong address in their system. Then when I asked why they didn't call, they read me a phone number that was wrong. The final straw was that they entered the wrong credit card info and hound me like I'm a criminal for their mistake. Oh... and the cleaning is not spectacular. It's average dry cleaning.

UPDATE as of 2/9/2026…read more So much better! I don't see the woman with the glasses that I mentioned earlier below working over there now. She was the one and not the woman without the glasses who is very nice and thorough. There is also a man working with folding and now my opinion has changed. One bad apple can spoil the laundromat but remove the bad apple and then all is good again. I have resumed coming here. Thankful she is gone. Written 1/2026 Have been going here for about two months now using the drop-off service and have a couple of issues. I pay extra for detergent and fabric softener. Each assortment of clothing items are separated and placed in a tight plastic bag with a knot. My clothes are never soft and they never have a Gain scent which is strong. How can I open numerous bags every week after paying an average of $27 - $33 dollars including my usual $4+ tip and get this? I never asked for the blue stuff which I have no clue as to what that is but my brand-new underwear had a large blue blotch spot on the rear side and it's obvious she is not using anything I am paying for. The last draw was last weekend when I picked up my clothing, yet again, no scent once the bags were opened that evening and then the next two days. Once you open that bag, the Gain detergent and Gain Fabric Softener I paid for would smack you in the face. It's a strong fragrance! I am very upset because I went to get my beautiful heavy robe from Pottery Barn which is always ALWAYS soft after washing and drying it with just a dryer sheet and when I pulled it out, it didn't have any Gain scent NOR did it feel soft. It was so crispy and crinkly when I put it on and had static electricity. The woman there during the daytime is a thief and a liar. This has happened for two months and I'm done. Taking my business elsewhere and shame on them. By the way, no plastic bags although tied tight had scent in them either. STAY FAR AWAY unless you want to be treated like a fool. Now I'm off to find somewhere else to bring my usual 20-22 pounds of clothes I paid her to wash....oh, wait, it just occurred to me they might not even be washed!

Absolutely friendly and wonderful staff!! Great prices and services were top notch for the bed…read morecomforter that we dropped off!

Horrible dry-cleaning "service". Bottom-line: don't leave ANYTHING here if you want it back well…read moredone and on time. I dropped off a simple button down blouse, intending to wear it for a very important presentation. They told me I could pick it up the evening prior to my big day but when I arrived, no shirt! It was another 4 full days before a clerk from the store called to say they had it available for pickup. There is a premium ($7/blouse) to get clothing dry cleaned, which is acceptable for quality and timely service. This service was hardly timely and I asked them to address their service fee given how late this item had been returned. They refused to acknowledge the poor service and my request. Additionally, I was charged $3 for a button repair I did not ask for which was definitely not missing at the time I handed them my blouse. Ten dollars and change later, I feel like I've been ripped off. Dry cleaning should be a really simple transaction, especially if its really simple clothes. Any service business should base their pricing on the value-added quality of their service. Also, they should address their customers concerns if they don't want to loose their business - they've definitely lost mine.

I've been working with shoe repair specialists for a minimum 25 years, having my favorite 2 located…read morein Arizona, I was out of luck in NJ. So I stepped into this princeton shop thinking that they would be the most professional service ever! Unfortunately it turned out to be the worst shoe repair I had ever seen! I should have known by the clerks attitude. I needed the heel tips replaced on a pair of strappy, prada high heels; and asked Caroline how long it would take. She told me it would be 1 day, however the shop would be closed for a week due to the 4th of July Holiday. I decided to get it done since I was there; immediately regretting it as she entered my information into the system, because she began acting very bothered and aloof, curt as hell too. After asking me what was to be repaired, I said the tips need to be replace. She rudely shot back "the heel" to which I replied, "not the heel, just the tips", when she shot back another "the heel" and I kindly said "not the heel, just the tips please" this went on with her saying "the heel" a minimum of 3 times; all the while both I and the lady (whom I assumed was the owner; who was standing a few feet away, in total earshot) looked on in horror. The owner finally came over to the register, after the 3rd time I repeated myself, giving Caroline a weird look, before peering into the computer to show her which code to use. When the owner came closer to the counter, I pulled at both heels on the pradas, showing them both, that the heels and soles were entirely intact, except for the heel tips. I pulled at both shoes, on both sides of both shoes. If it hadn't been for that, what happened next wouldn't have been a big deal. But the fact that I showed them both "up close" that the shoes were in perfect condition, sans the heel tips; I was in absolute horror after picking them up. After I giddily paid for them, I pulled them from the bag to examine the tips, only to find 6 metal taps hammered into one of the heels. Not only that, but the sole had been separated from the bottom of the shoe. A space and glue, were all you could see, in the place where a once perfect seam lived. I showed them to the counter helper and she acted as if she knew what had happened, as she was in the background when I initially dropped them off, hearing everything as well. She also acted very aloof, however a bit nicer. She said I would have to speak with the owner, so I left the pradas and awaited a call. The shoe repairman, who picks up the shoes and repairs them offsite, called me to say that he had glued and nailed my pradas, because the heel was so delicate. I explained that the heel was perfectly intact and he said it arrived damaged. So that left me to wonder...what happened to my shoes before the repairman picked them up? Fast forward to today, August 21, 2014, the day I picked my shoes up for the second time. Caroline happened to be working the front counter again and was a bit more courteous this time, and nervous. She hurriedly brought me my shoes, and when she walked away I couldn't help but notice how big her foot was. I began to wonder if she tried to wear my shoes out of spite? The only way the sole could have been separated as it was, was if someone with a big foot had tried to walk in them; because without the heel tip they were very wobbly. I would never recommend this place to anyone who needed a dollar store pair of socks washed, dry cleaned or even folded; and I definitely won't recommend Pristine Fine Dry Cleaners to anyone, for any shoe repair, prada or nada either.

I've brought a couple different formal dresses here for alterations, and both times the experience…read morehas been great. They are skilled, detail-oriented, and really know how to make a dress fit perfectly. They have a great eye for what adjustments will make the garment look its best, and I've always felt confident wearing the pieces they've worked on. Their turnaround time is also impressive. They're quick without sacrificing quality, which is such a relief when you're on a deadline for an event. If you're looking for someone who does beautiful, professional alterations and delivers on time, I highly recommend Rocky Hill Cleaners.

Have used Rocky Hill Cleaners for three+ years. While we don't frequently need dry cleaning or…read morehemming service, when we do we come here. We find great customer service, fair pricing and excellent quality of work.

Sorry people giving low ratings. I have found this to be an excellent dry cleaners on all levels…read more To wit: - fair (sometimes surprisingly quite so) prices; - work is isually done a day before the date on my ticket; - the work is fine - I have pointed out stains and they were addressed; - the proprietor is friendly and knew me by name after only a couple visits; and most importantly to me ... - they tell me in advance when something I bring in is not compatible with dry cleaning and tell me how to best do it myself

said clothes would be ready after 3:30 today told them I was…read moretrying to catch a flight standing in front of a locked door at 3:49 watching the clock

We use them for pick up. They are always willing to accommodate last minute and rush jobs. Good…read morequality work.

Mayflower is claiming that they were scheduled to pick up laundry every Thursday. Their website…read morestates that depending on your needs you can schedule regular pick up or upon call pick. They claim that I had pick up scheduled for Thursdays. The thing is they picked up my laundry on FRIDAY. I was within minutes of filing a claim with my homeowners insurance because I thought my laundry was stolen. Even though I hadn't used Mayflower in months, I thought to call them. They want me to take a $40 credit and use their service again.

The wash and fold service for our sheets has literally changed our lives. Clean sheets that smell…read morelike lavender and are folded beautifully. Thank you so much for this wonderful service. We will definitely be repeat customers!

Our washer broke and couldn't be fixed for three weeks. The Laundress to the rescue. not really…read morecheap, but such quality and care. we had four sets of sheets done for something like $30 and they were beautifully folded and smelly very gently of lavender. How lovely! And the proprietor who was there at the time was very friendly and helpful. Would highly recommend.

I recently had shoulder surgery with limited mobility for six weeks after. Unhampered Laundry has…read morebeen a life saver during my recovery. My sheets and towels always come back neatly folded and packaged. Great service!

I've always found this place to be a good value. It's a dry cleaning place so I don't expect much…read moreother than fair prices and for them to have my clothes ready when they say that they will which they do. The family that owns the place is very nice. Good quality place this is. I recommend.

Maria did a terrific job of making extensive and complicated alterations to a 40-year-old silk…read morewedding dress. She had to dismantle the dress to expand the waistline and reduce the skirt, and then she skillfully reconstructed it. Her clever, tasteful styling advice was much appreciated. She gets very busy, so check on how much lead time you will need to schedule and when to follow up.

Maria fixed a bridesmaid dress for me that was far too small when I first ordered it--I couldn't…read moreeven zip it up. Within 3 weeks she completely reconstructed the bodice and hemmed the skirt. She put in numerous of work and only charged me $290. The dress ended up beautiful and comfortable. Maria is extremely talented and precise. It was pricey, but her work speaks for itself!