Kevin made our group a banner last year for our annual plant sale. I forgot all about bringing it…read morein this year to have the date of the sale updated. I brought it in and he had it ready by the next morning so that I could put it up. He is great to work with!

His first words were, I go to lunch between 1 and 2 it was (130), I said Id come back, nope…read morecome'on, there was nothing posted anywhere as to times for lunch. Simply a very rude person, was condensending, twisted what I said, kept interupting. I just walked out it was disgusting at best. I came in and was clear I didnt know what my options were for PRINTING, nothing else, and that were it went south. If you go here wait till they eat.

Went here again this week and was helped by another very nice, young guy who assisted w/ carrying a…read morevery large DIY package containing a mirror. I just wanted a quote because the post office bowled me over with what they were going to do me in with when it came to their oversize Parcel Post package surcharge (just under $70 total w/ delivery confirmation and $100 insurance vs. $15 for the standard P.Post package/weight charge). UPS charges would have run about $60. I put sending the mirror out on hold, but did not realize I didn't have to waste my time packing that irregular sucker myself (and what a PIA it was). Per the nice UPS Store guy, If you buy the packing box/materials from, and ship with, them, they will pack it for you. I'd always thought the actual packing was an extra charge and avoided going that far before. Good to know! Oh, and per my BF, the UPS shipping place in Pontiac has a real cranky older woman who hassles him everytime he ships out an Ebay package. I advised him, as I would advise you, to make the trip to this store in Waterford to minimize any and all aggravations.

I can't enough good things about this location. All the guys are nice and acknowledge you right…read morewhen you walk in door. Ben help my husband and I get paperwork notorized today, he was great. Extremely nice and pleasant. I love this store!

Do not waste your money or your time…read more We hired Print Boys to install window decals for our medical practice and the experience was nothing short of a masterclass in incompetence. They came out to measure our windows themselves -- their job, not ours -- and still managed to misprint materials that didn't fit. Rather than communicate this before installation, they installed over a weekend with zero notice, put up incomplete decals missing an entire middle panel, and left our before-and-after display looking like an embarrassing mess. When we finally called to get answers (because they certainly weren't going to reach out), they had the audacity to blame us for having windows of different widths -- windows they measured themselves. I then had to pull time out of my own schedule to resize and resubmit designs to correct their mistake, and they still tried to charge us for the reprints. Let that sink in: they misprint, they ghost you, they botch the installation, and then they send you a bill. And if that weren't enough -- when one of our female employees followed up, they addressed her dismissively as "woman" and doubled down rather than showing an ounce of professionalism or accountability. That kind of behavior has no place in any professional exchange, full stop. This business operates with the accountability of a middle school group project. Bigoted, incompetent, and completely uninterested in making things right. We deeply regret ever giving them our business and would strongly urge anyone -- especially other medical or professional practices -- to look elsewhere. When called out on their mistakes, they whine and deflect like children rather than handle problems like the professional adults they claim to be. But then again, they're called "Print Boys" so we should have known...

TERRIBLE EXPERIENCE I worked with Randy to print obituaries…read morefor my brother's memorial service. I was communicating via email initially. However, I wanted to ensure that the card stock was to my liking, so I went to the shop. Randy assured me that my order would be completed on time and to my specifications. When I arrived to pick up the programs, Randy said their printer broke down and that they were unable to add the glossy finish to the front and back pages of the program. My pickup was scheduled for 9:00 am and the service was at 10:30 am. I took the programs as is. I followed up a few days later to ask if he would print the thank you notes, pro bono, since they had not completed my previous order to my satisfaction. He said they would give me a 25% discount. I asked for a 25% refund on my previous order. He told me he could not offer a refund, because I had accepted it. I told him I had no other choice but to use those programs. I asked him if I could talk to the owner. He told me he was not at liberty to tell me the name of the owner. How could someone take advantage of someone in such a vulnerable state and not try to figure out a way to remedy the situation to the customer's satisfaction? Did the machine really break down or did Randy lie? WARNING - STAY AWAY FROM PRINTBOYS in Auburn Hills, MI. They will take advantage of you and then blame you for their poor workmanship. I will NEVER use Printboys again.

I didn't get to work with them this time but appreciate their prompt response in assisting me with…read moremy business printing needs!

You would be at a loss if you go anywhere else ! Class Act…read moreall the way ! Promised my production to be complete within a week, had it in my hands in 24 hours !! Amazing

Matt is AWESOME!!! My invitations are going to be hit. Kudos…read moreto Matt I sent them to him and he had them ready within an hour after speaking with him! He is awesome!!

This place is great! I've used them for various printing jobs throughout the years and they have…read moreeven gone above and printed things quickly in a pinch. Everybody I have encountered there has been friendly and helpful. I appreciate this place!

The store was open on Sundays, which is valuable. The manager who is working there understood…read morecompletely what we needed and took care of things in a very pleasant business like Manor you would go back to this particular story, even though it's a little bit out of the way of our regular UPS uses.

We have used this store for shipping and Amazon returns consistently. They are friendly and very…read morehelpful. Last week I needed to ship a large package to family - and needed it packed. I took it in Tuesday morning and my in-laws were opening it and setting it up on Saturday, as promised! We will continue to use this location.