I've been here a few times to return packages and the staff is nice and quick. I've can without a…read morereturn label printed but i was able to email the pdf of the label for them to print it. this has been super helpful since i don't have a printer at home. they've treated everyone before me great. if there was a wait, they were explaining some processes to customers which i think helps people not become frustrated. Bonus that lines move quick too with at least two register stations open at all times i've seen. I'll always opt to come to this location :)

I wish I could leave a 5-star review, as this location is closest to my home and I've built…read morerelationships with several staff members. Unfortunately, there are multiple extremely rude employees -- including at least one manager -- who have repeatedly made me feel embarrassed, uncomfortable, and unwelcome simply for being a customer. I understand this store gets busy. I understand customer service is hard, employees are tired, and people want to leave on time. That does not excuse treating customers poorly. On numerous occasions, I've been spoken to in a condescending, mocking way about how many packages or returns I have -- as if I should feel guilty for using the services the store exists to provide. What makes this worse is that customers who arrive after me are treated kindly, with smiles and warm greetings, while I am singled out. When I pointed this out, I was told it was because they "only had one item," which doesn't explain why yet another person who arrived after that was also helped without issue. Tonight, I was greeted with, "Why are YOU here so late?" -- even though the store was still open and I arrived about 10-12 minutes before closing. When I confronted the older blonde employee about it, she claimed she was "just teasing," which felt like gaslighting. Later, she added that they "know I always have so many returns," even though I had about eight items -- some of which were shipments that earn the store money. I am organized, prepared, labeled, and efficient, and I was out only a couple minutes after closing despite her moving very slowly and rescanning items repeatedly. What was most upsetting was that another manager witnessed this interaction, laughed, and scoffed when I mentioned leaving a review. That response alone is unacceptable -- especially from management. This behavior is not new. The same older blonde employee, another dark-haired woman, and a male manager with red hair have repeatedly shown annoyance, avoided helping me, glared at me, or made rude comments. I now avoid coming in based on who is working, and often choose other locations or USPS just to avoid being treated poorly. I have spoken with employees at other locations, and many have already heard similar complaints about this store -- which explains why customers go elsewhere. I rarely speak up, but tonight I was laughed at and dismissed, and it even upset my daughter, who noticed the behavior. That crossed a line. I want to be clear: Kathy and Jayden are wonderful -- kind, professional, and the only reason I've continued coming here. Jayden is incredibly sweet to my daughter, and Kathy is always warm and respectful. Connor has also been professional. They deserve recognition. Customer service is not easy, but taking frustration out on regular customers -- especially polite ones -- is unacceptable and terrible business practice. I should not feel anxious or apologetic for using a service I'm paying for. I will be contacting corporate.

I came in with an urgent, last minute print job and they nailed it. Promised end of same day, but…read morehad it done in just a couple of hours. Extremely reasonable prices, courteous and professional staff. I probably won't have many opportunities in life to recommend a printing service to anyone, but I will for sure recommend Rocket when I do!

I lost my $300 watch. I had left it on the piano in front of the store. Jay, the honest gentleman…read morehe is, brought it inside and kept it in the store. I called two days after losing it, with little hope of ever getting it back, and Jayson said he'd go check the piano, but shortly told me someone had brought it in. God bless these honest and wholesome people! Bring your business here!!!!!

Steve was so professional and he personally delivered Obituaries for my Father's funeral…read more Discount Printing came through when other larger print shops couldn't. I really appreciate Discount Printin!

Steve and the company created both obituaries for my grandparents who passed away 13 days apart…read more We've never had to get obituaries printed before, and we had a tight turnaround, but Steve was very understanding, flexible, and produced great programs for their funerals. I was impressed by how easy the form was to fill out online (to let him know exactly what we were looking for). He was willing to meet me at Starbucks to pickup the order and then the second time around, he surprised us and delivered the obituaries straight to our door. This is a great business and I would rather order from a small business that leads with compassion and care than a large company any day. Thank you Steve and Discount Printing for making a hard and dark time a bit easier to navigate.

The staff at CR Hill, especially the blonde lady at the counter, have been gracious and extremely…read morehelpful to me. I can't think of any supply store quite like it. I took my first two metalsmithing classes and didn't know the first thing about recreating a simple ring I had admired, a few weeks later, I was able to return wearing my creation, most of which I was able to build at home using their tools and products. Both of the ladies I worked with have been friendly and patient. They help newbies finesse their projects, recommending materials, and strategizing. If you live out of the area, take the time to make a visit. Even though they have ways to order online, seeing their place in person will spark ideas and secure your decision to be a dedicated customer. I highly recommend taking a visit. Thank you CR Hill!

BRYAN TIPPED ME!! C R Hill is the best place to get whatever C R Hill gives to their consumers…read more Tbh, I don't know what exactly their business is but, they made enough money this quarter to tip me this month! (4 stars because $2 is a little stingy to deliver to a place that is out of our delivery range)

We started using Image Printing about 15 years ago and never had a reason to change over quality…read morenor prices since. Plus they deliver within days of your order.

Great group of people who are very interested in your project. Helpful, quick and great pricing.read more

I have needed a couple of small projects reproduced. In both cases, I got exactly what I wanted…read more Bob was recommended to me by another artist. The reproductions were excellent; he had the perfect papers; and he printed an oversized job (36"x3") for an accordion book all on one long page - no gluing for me! His prices were very fair and, did I say, the reproductions were excellent! He's a gem.

Bob is the most honest, hardworking person I have ever met. He is good at what he does, the work is…read moreflawless . Stop here for all your design needs.

TL:DR Rude staff seems to thrive on wasting customers' time. No passport photos…read more I came in for a passport photo. As always happens here, I had to wait like 10-15 minutes. Once my photo was taken, it would not upload to their system to print. The guy who took my photo had already complained about a colleague changing the camera settings/doing a factory reset on the camera. I offered to come back in an hour. He said to do that or call. I was planning to drive by and figured it would take less time to just stop in. (Given the wait times, I would have probably arrived by the time I got off hold.) When I returned, there was no one in line, yet I waited like 10 min. I asked if the camera had connected to the system, and they had to check. Apparently, no one had bothered to look into this. Rather than someone checking, two of the staff members started yelling at each other about who did what with the camera. One of them sort of seemed to check. Alas, I got the impression that the person looking into it would not know what to do with an automatic update on her own phone. This continued for several minutes without anyone really addressing me. Several people who were waiting in line left. Finally, I asked if there was any chance of getting the photo, they confirmed there was not. Then the guy who took my photo walked in and got snippy with me, "I told you to call!" I walked out. When I initially arrived the first time, I also did a package drop-off. Because I couldn't get the packaging slip to print, my package had to be manually returned. It would have taken less time to return it at Somerset.

The store manager seemed nice and I was happy that a team member came around to take care of me…read morewhen he saw how annoyed I was that the old woman in front of me was droning on, asking a thousand questions, saving me valuable time. However, my real issue is with the preorder. I emailed a print job and called to confirm they received it and when I could pick up the order. The woman on the phone "helped me," telling me it'd take them a day to get it ready (seemed too long, but w.e.) and that was it. I instructed her to use the cheapest stock paper they had, as it's a new business and I need to keep costs down. When I arrived my copies cost my over $56 dollar and was printed on glossy (film like) paper. I didn't have the time or temperament to have them reprint, but it just goes to show how the company will take advantage of customers where and when they can. NOT GOOD.