Way overcharged for a small package. Filled out the form online and never received a response about…read morethe problem. Will never use these people again, ever.

Inconsistent Service & Unacceptable Attitude…read more I visit this UPS Store regularly, and every time feels like a gamble. Some days the employees are friendly and helpful, but more often than not, I feel like I'm walking on eggshells. Today was by far the worst experience I've had. I walked in with returns while an employee--either Kirsten or Kristen--was vacuuming. From the moment she approached me, her attitude was hostile. No greeting, no professionalism--just a sharp "How can I help you?" in the most irritated tone, as if helping a customer was a burden. I'm sorry, but if stopping vacuuming to help a customer is such an inconvenience, maybe this isn't the right job. This kind of treatment is completely unacceptable in any customer-facing role. If I had another option in town, I would take it in a heartbeat. This location seriously needs to work on customer service training. The attitude from this employee was rude, uncalled for, and honestly embarrassing for a national brand like UPS. Do better

Demaris was so helpful! She was extremely kind and caring with our time sensitive mail. Will…read moredefinitely be using her and this office again!

This Review is more about Amazon than the UPS Store…read more If they had a zero, I would be given that rating. I purchased an item for our washer from Amazon. The item came in. I install it on my washer. It worked good for two cycles, then stopped working, to verify this issue. I put the old part back on. It started working, but still with the issue. About supplying hot water we then file a return claim were told to go to Rent-A-Center to return the item. I go to rent -a-center and was told they were out of supplies with Amazon so then I have to go to Gulf Shores the only UPS store in the area. I tried to return it there and was told I need a new QR code for them to accept it. I called the wife. she tried to get a new QR code. She tried ended up having to call customer service with Amazon. Once that was done, I was halfway home. She called me and told me that she now had the proper QR code to ship it through the UPS store. I went back and processed the return after 30 miles watching other people say they'll never deal with Amazon again cause they had the same issue.

Always a great job of printing photos! Love that I can upload online, pay and pick up. Always…read morequick and friendly.

These folks are great! They provided a quote and a time it would take and stuck to it. Excellent…read morequality, nice people, competitive pricing. Will be doing business with them in the future. Love that they are local (Mobile, AL).

They were so kind and helpful today when we had "a printing crisis". We will definitely recommend…read morethem!

From the owner: Bay Area has been hard at work for the Pensacola, Mobile and surrounding areas, specializing in…read morewide format equipment, supplies, service, digital document management, quality wide format digital printing, and outstanding customer service.

Super friendly staff who are very easy to work with. The have a lot of neat gifts and other items…read moreto purchase as well.

love this place! i do all my label printing here for my cookie dough biz and i so appreciate the…read moreteam's friendliness, efficiency and attention-to-detail. i always walk out smiling!