They delivered my 3000$ elliptical with a broken piece, not necessary for operation but its…read morevisible. Asked the sales person I purchased it from twice, for a replacement he then handed me over to the office manager. Office manager asked for a photo of the part so she could get a replacement. After I sent the second message with photo, she said she didn't receive it. I sent the information and a third visit to the store then I gave up. Guess they had my money, why provide customer service after that. Sad, never again.

Body Basics' (BB) Clint came out and performed needed repairs plus an overall tune-up on my Spirit…read moreElliptical (purchased from an inferior Omaha retailer). He represented BB well ... was in-n-out ... and the machine is better than new. Always a good-or-better experience at BB.

I needed a home gym moved from one location to my home, and I called Body Basics, on the referral…read moreof a friend. The gentlemen who assisted me were kind, courteous, and professional. I needed it in my basement, and even though the ceilings are short down there, the guys made it work. I'll definitely be recommending to anyone I know, needing similar services. Thank you for all your help!

Phenomenal service at body basics. Was beyond impressed with the sales support given to my parents…read more Neither of them were well versed in fitness equipment and they felt right at home with the extensive knowledge here. No high pressure sales, just knowledgeable staff!

2 Stars - Scheels is great overall, but not for hockey…read more Scheels is a great store for a lot of sporting goods, but if you're looking for hockey equipment, I would honestly recommend going somewhere else. My son recently started getting into hockey, and we went there hoping to get some help with skates and gear. Unfortunately, it was clear pretty quickly that the hockey department just doesn't have staff with much hockey knowledge. Whether it was skates, sticks, or general equipment questions, there really wasn't anyone who seemed confident or experienced enough to help. The most frustrating experience was when we purchased skates and were told they had been sharpened by the Scheels staff. After my son had a very negative experience on the ice, we took the skates to a rink, and the staff there confirmed the blades had not actually been sharpened. That kind of thing makes a big difference, especially when someone is just starting the sport. If you're serious about hockey equipment, save yourself the frustration and go somewhere that specializes in it. Prices are very competitive elsewhere, and the staff actually care and know what they're doing. Pure Hockey on 72nd is absolutely worth the trip. Scheels does a lot of things well, but hockey just doesn't seem to be one of them.

Show shopping...sales staff are as so friendly, patient and helpful today..."Tru" helped Dean…read moresearch for new shoes...we had to order them for the right size! Then Bruce was a breath of fresh air..he was very helpful and shared his adventures driving on an iced over lake..(heck to the no for me) and ice fishing...I pet a half dozen furbabies walking around as well..