Just recently my husband and I both got new hearing aids from Priority Hearing Aid Group in Ventura. We had been to Costco previously, and didn't really like the service we were provided. Priority Hearing Aid Group met and exceeded our expectations for great, personal service, quality products and a patient and understanding staff. They are under new ownership and the professional service they provide is exceptional! We have recommended them to everyone we know and will continue to go to them for any hearing aid products or services we may need in the future. I HIGHLY recommend them!
Please note, I wanted to see why this company wasn't rated higher (there should be all 5 stars!). What I found out is that Yelp decides which reviews should be shown and instead of choosing more recent positive reviews, puts one up from a few years ago with a really negative review and THAT was under a different ownership. I am posting those reviews here in the name of fairness. And NO, I do NOT own this business. I just feel like great companies should have fair reviews! Here is what you are NOT seeing (unless you click below on "2 other reviews that are not recommended.")
John D.
Santa Clarita, CA
5 friends
1 review
5.0 star rating 7/16/2016
I got a pair of hearing aids through Priority Hearing Aid Group and I couldn't be happier. From testing my hearing and narrowing down the areas where my hearing loss is at its worst to deciding on what system and brand works best for me and the aftercare, it is all top notch here! Friendly and knowledgeable staff who take their time with you and just want to help you in the best way possible. I read the bad review on here (from 2013, I don't know how it was back then. I understand they are under new ownership now) and I'm really surprised. There is absolutely nothing I can think of that is anything less than awesome at Priority Hearing Aid Group. I can only recommend their services to you!
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Robert C.
Robert C.
Ojai, CA
0 friends
1 review
5.0 star rating 9/11/2015
The Company is only as good as the people representing it. I was lucky to to meet Evelina Anusauskaite on my first visit. She sold me my hearing aids, and has maintained them since then. She has great people skills and has always answered any questions I have had, The hearing aids work well, but the service from Evelina has been great. I have met one other person from Auditone and was not impressed with him at all, he was late by 25 minutes for our appointment and never apologized, rushed me out because he was running late, I have since requested Evelina on every visit and service has been excellent. read more