First, Excellent Audiology hasn't been called this for seven years, when they last had an audiologist. It is now called Excellent Hearing. So don't count on an exam by an audiologist when you go there. Furthermore, Fatima at the front desk may not even know what an audiologist is. My evidence for this accusation is the following:
Hearing Care Solutions (HCS) is a referral service that purportedly provides those seeking hearing professional support with health care professionals that will meet their hearing health needs. However, don't get carried away with thoughts about doing this with this HCS. After making it crystal clear that I wanted an audiologist for my exam, Amy with HCS not only gave me an incorrect office name but gave me a referral to an office that hasn't had an audiologist for seven years.
Continuing with this farce, Fatima, with Excellent Audiology, understanding that HCS had referred me to them because I wanted an audiologist had me waiting one month and then traveling 10 miles to Excellent Audiology for my exam. Then after arriving at their office, I found out they were not Excellent Audiology but Excellent Hearing and that a hearing technician and not an audiologist would be examining me.
After I terminated that appointment, Ovid, the company poet, came into the exam room and recited some well-rehearsed lines explaining that many audiologists are contracted with providers of hearing aides but not contracted with the network that my health insurance is contracted with to provide hearing aides, or some such confusing drivel. Why did I have to wait a month to find all this out or even get involved with HCS in the first place? Not even this poet knew. But I bet a couple of young ladies at the front desks of HCS and Excellent Hearing knew or didn't have a clue. read more