So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

Nate provided timely service and fixed the problem right away! Professional and answered all my…read morequestions.

I am unlikely to hire a company that explains the rational process of asking questions and exactly…read morehow to do that about my project. I am NOT to request a ballpark for scheduling the repair or costs of motors ( not even if I have the info from my previous motor) or how long it takes them to get the motor in. I need to be corrected by their manager for what I ask, how I ask and of course this is all for my benefit. It seemed I was talking to a legal want- to -be to get a range of ideas for planning and that is unacceptable. I am unfamiliar with that type of condescending and power dynamic of over explaining from a company that wants business. Compliance from customers ( do not ask about scheduling or costs) is required. Most home owners see their projects as doing business, but this company responded to my basic questions with push back and anger. Yikes, I just am trying to figure out when I can take off work again for the repair work...guess that's unacceptable.

John installed our Amanda air conditioner a little over a year ago. Totally satisfied with the…read moreunit, workmanship and professionalism. he took the time to explain about any questions that we had, and was pleasant the whole time. We had an issue with a circuit breaker tripping recently on the A/C. John came out and spent over an hour checking out the unit. It checked out great. The problem was in an aluminum connection from when the house was built over 30 years ago. He fixed it quickly. Well done John !!!

I had John service an old furnace many years ago, and when I needed a whole new HVAC system I…read moreturned to him. I did get other quotes from bigger outfits, which I believe would have done a great job, but I really trust John Schuebel. A really personable guy who does quality work and cares about what he's doing. If I'm going to have someone in my home, especially for major work, I have to be comfortable with them. He replaced my home's furnace and A/C system and installed a humidifier in June 2018. Made it an easy process, kindly answered my many questions, didn't try to sell me anything I didn't need or wasn't appropriate for my home, and provided me good advice. Very pleased with the product and workmanship. I'm very happy with the cost, also. Was much lower than a larger, well-known heating and air conditioning company here in the Twin Cities. Just a really easy person to work with and put me at ease. Local, hard working, nice guy. Pretty much what everyone looks and hopes for when they hire a service. Will hire him again, if needed. I just have no complaints here.

These guys are the best! Got out to look at my furnace within 24 hours and saved me from spending…read moreanywhere from 6k to 10k (recommendation to replace the whole unit from another business) by replacing one part. Extremely friendly, honest, affordable and the work performed was top notch. Thanks again, RA

From the owner: We started DNS Heating and Cooling in 2019 to fill a void in the home services industry with a…read morecompany that provides skilled and trained Union HVAC service techs that won't upsell products and services to pad the bottom line. Just honest people working to ensure that people stay comfortable in their homes and businesses at fair prices. Whether it is a furnace, air conditioner, boiler, heat pump, ductless mini split, rooftop units or make up air systems, our techs have the experience to repair and replace HVAC systems with the customer's best interest in mind.

This used to be a great family owned company. Now they are run by a private equity company and…read moreit's not good. I have the home inspection plan and they keep rescheduling. It seems that many of the technicians have left. Calls go straight to voice mail and responses are poor. I'm not going to be a customer after my home inspection plan is completed

Look for a smaller family owned business…read more 2026 - That was written in 2021. i totally understand why this company has an incredibly poor rating. It's very hit and miss who you deal with. The receptionist today was very good, she is professional and competent. But yesterday when i scheduled a maintenance appointment the young man was difficult to communicate with, i think he might have been stoned? and he put the right time in the notes, but the wrong time in the scheduling software and now, getting it corrected is a day long task. i have never been able to get a technician on the phone. i guess they are too expensive, so the only way to talk to a knowledgeable person is to schedule an appointment, which apparently is a super human task. 2021 - We contracted a relatively large project. McQuillan installed a Mitsubishi Split-HVAC. They did good work and were accommodating to our needs. It was more difficult than most because siding was going up the same summer so McQuillan had to juggle some schedule, which they did generously. We had one hitch with using system early on and throwing it into conflict. Bad engineering on Mitsubishi's part, but it may be common for these split systems. Anyway, it was a minor glitch and we figured it out. McQuillan did well.

excellent work - had two different needs: electrical (smart doorbell and smart outdoor lighting…read moreinstall, troubleshooting and resolving issues with an outdoor GFCI circuit) and an indoor on my sprinkler system ball valve plumbing leak. Both techs completed the work in about 45 minutes and though it was more than I expected to pay, the work was completed and now I'm happy that it's done.

This company lives off of the $77 consultation fee. They come to you for a 15 minutes nonproductive…read moreconsultation and give you a ridiculously overpriced quote that you cannot say yes to, take your $77 and leave.

We had a whole new system installed in February- furnace and heat pump. The sales person did a…read moregreat job of explaining our options and answering all of our questions. When the weather warmed I wasn't entirely satisfied with the cooling aspect. The smart thermostat is complicated and doesn't come with a manual. When I reached out, they scheduled a service call combined with final inspection. The tech was great, made necessary adjustments to the coolant and fan. Equally important- he took the time to go through the features of the thermostat that I didn't understand before. Between the adjustments and new knowledge, I was cool and comfortable in no time. The tech was great at explaining how the system works, and even said we could call him directly with subsequent questions. I would absolutely recommend Standard.

I have been using Standard for the past 15 years and will continue their service. Brad and Mike…read morewere just out to do my annual maintenance of the furnace and ac that states installed 7 years ago. Really like the furnace and ac, but today's units are so sophisticated that I have found the yearly maintenance to be very worthwhile. They have caught a couple of things on the preventative care that saved me from down time! Brad and Mike weee awesome! Good detail and explanation about what they did!