I cannot recommend Irina Sigal highly enough for wedding dress alterations! My dress has a lot of…read morefabric and incredibly intricate details, but Irina handled it flawlessly. She did an absolutely amazing job, and I am so excited to wear it on my special day. Not only is her craftsmanship stunning, but she also completed the alterations in a very timely manner. Milana, an associate at Irina Sigal, also provided information for cleaning my dress after the wedding which was extremely helpful! While bridal alterations can be a high cost, every single penny was worth it for the peace of mind and the perfect fit. If you want your dress in the best possible hands, go to Irina!

Irina did a fine job on my wedding dress alterations, although the hem wasn't fully stitched and my…read moreheel kept getting caught in it all night. The staff who work here are extremely nice, but I found Irina to be very abrasive and made what should be a kind of fun / exciting thing stressful and unpleasant. I felt very rushed during the initial appointment, and then was not spoken to kindly during my second appointment. I was also told the second fitting was my last one even though I was still ~2 months out from my wedding - I commented that I thought people typically did a fitting closer to their wedding and was told that's not the case. Again, the alterations weren't bad, just not a very pleasant customer service experience.

I'm sharing my experience in the hope that no other bride will have to go through the heartbreak…read moreand stress I endured. If you're considering trusting Oleksandra's Fashion Studio with your wedding dress, please, don't. What should have been one of the most exciting parts of my wedding planning became an absolute nightmare. For four months, Oleksandra reassured me that the dress would be exactly as I had requested, with no indication of any potential issues. She confidently promised that it would look just like the pictures I provided, addressing all my concerns with certainty. However, at the final fitting, she abruptly admitted that the dress I wanted was not possible to make. This came as a complete shock, as there had been no prior warnings or disclaimers. Until that moment, I was only met with reassurance that everything was on track, yet she failed to deliver on her promise. Let me be clear: design choices were discussed upfront. I asked all the right questions, and she reassured me over and over that the dress would be exactly what I wanted. I also want to add that I never asked for any discounts or tried to bargain throughout this process. My only concern was that Oleksandra could make the dress I wanted. There were no misunderstandings, no miscommunications--just broken promises. Oleksandra's behavior was wildly unprofessional and emotionally abusive. She constantly shifted between being overly polite and aggressive, gaslighting me throughout the process. When I raised concerns about the dress not matching what I had ordered, she would praise her work and claim everything was perfect. The moment I pressed further, she began yelling, blaming me for every issue--from my choice of shoes to my weight, despite us discussing these details from the start. She even went as far as calling me an ungrateful liar, refusing to take any responsibility for her mistakes. Her erratic behavior left me feeling cornered and manipulated. Oleksandra consistently rescheduled fittings at the very last minute, never once offering an apology. This pattern of delay felt intentional, as if she was purposely stalling to leave me with no time or alternative just before the wedding. It's hard not to feel that this tactic was used to corner me, forcing me to accept a dress I didn't want when I had no other options left. Oleksandra's Fashion Studio didn't just fail to deliver the dress I ordered--she delivered something that was poorly made and treated me with disrespect along the way. Do yourself a favor and stay far away from this place. Your wedding dress should be a source of joy, not frustration and heartbreak. When it came to the issue of the money, Oleksandra refused to take responsibility for the dress she never delivered. Despite my polite requests for a refund, she became increasingly aggressive, giving me excuse after excuse. In one particularly wild phone call, she claimed she couldn't return the money because she had already spent it on "business expenses" and simply didn't have it anymore. She had no intention of making things right until I mentioned the possibility of filing a dispute with my bank. It was only after hearing the word "dispute" that she reluctantly agreed to a partial refund, further highlighting her lack of professionalism and accountability. From the first meeting, when there were less than six months until the wedding, almost four months passed before the final fitting, where everything escalated. With just over two months until my wedding, I was left without a dress. Now, seven months later, the issue is still ongoing with a dispute over the remaining refund. If you're a bride who values your time, your money, and your peace of mind--don't take the risk. You deserve so much better than what Oleksandra can offer.

I needed to get a bridesmaid pantsuit tailored before a wedding, Olga was able to do this in just a…read moreweek at a reasonable price. It came out beautifully, which was a relief because initially I did not feel the pantsuit looked good at all just "off the rack." Luckily she was able to transform it in a well fitting lovely garment that I'm excited to wear. Also there is very convenient parking nearby. I would recommend!

Great experience! I made an appointment online & had filled out a form of what type/style of dress…read moreI wanted. There was a $25 deposit (which is later used towards if you purchase a dress). We arrived right on time and were the only people in the store. We were brought in the back dressing area. Rosemary was so sweet and helpful. She showed me what area had my dress sizes. I picked a few dresses & started trying them on. Rosemary picked out a few as we were progressing. Very relaxing, low stress experience. I found my wedding dress! The store is special because you take the dress home from the rack. This is great when the dress is your size and style. Highly recommend coming here once you've tried other bridal stores. If you find the one, you'll go home with it.

I had passed The Sample Rack many times when walking around the neighborhood. I always admired the…read moregorgeous dresses in the window. When my daughter got engaged, I suggested we check it out. What a wonderful experience! Megan was amazing - kind, complimentary, and very good at understanding what my daughter was looking for. We ended up with the perfect dress at a price that was WAY below our modest budget. Can't recommend this wonderful shop highly enough!

Jaizelle did an amazing job with my wedding ceremony and reception dresses! The dresses fit me…read moreperfectly after she was done. Jaizelle is super professional and detailed oriented. Her prices are reasonable and I felt so taken care of. Highly recommend!

I cannot recommend Jaizelle enough! I needed fairly standard alterations to a simple wedding gown -…read morehemming, taking-in at the bust, and adding a bustle. Her knowledge of fabrics and fit are unparalleled, and it's clear that she's very experienced in her craft. She explained how the fabric would stretch and move, and how the dress would lay once she was done. She was extremely professional and clearly outlined the cost for each piece of the alterations. I wanted to incorporate a piece of my mom's dress into my gown, and she worked with me to add that special touch. From the moment I walked into her studio I felt comfortable, and I knew she would help me feel confident on my wedding day. Throughout the process she often asked for my opinion, taking great care to make sure I felt amazing. She calmed all my nerves and made my dress fittings one of the most relaxing parts of wedding planning.

Using Mari Mi Bridal is the single biggest regret I have with my wedding. For those who don't want…read moreto read a long form essay on the million ways they screwed me over, the summary is that we purchased a dress, including a $200 rush fee for the dress to be ready in June and a $200 fee for the dress to be lined. The dress came unlined approximately 6 weeks later than promised, and Mari Mi repeatedly never returned my calls. They promised in writing to reimburse me for the cost of putting the lining in (I was charged $400 from my seamstress for just the lining issue), but as of this posting they have not despite requests to do so. I went dress shopping in March for my September wedding, and purchased a ~$3500 dress with $200 rush fee and $200 lining fee. I was told the dress would be ready in mid June ( I don't recall the exact date). Mari Mi reached out once to confirm which panels I wanted lined. We agreed to line several panels in the bodice and hips, and they shared a photo of what exactly would be lined. On July 1st, I had not heard about my dress pickup so I called Mari Mi. I was told someone would call me back. No one did, so I called the next day. I was told someone would call me back in 30 minutes. No one did. I called a 3rd day in a row. At that time I was told the dress was late, still hadn't shipped, and I should make a pickup appt for the end of July. They could not tell me why the dress was late, nor did they offer to refund the $200 rush fee. I made a pickup appt for July 30th. Did they call me when my dress actually came in? Of course not. On July 30th I arrived to pick up my dress, and the dress was unlined in ~6 of the 8 panels we agreed to (depending on how you count the panels). I brought this up to the sales associate, who said she would reach out to her boss. It was honestly very upsetting as I already had a horrible experience with them, and when they finally delivered the dress it was so far from what we had agreed upon and I had very limited time to fix it. The dress has several see-through mesh areas including deep in the hips, and I would feel very exposed if I was getting married in it unlined. Genuinely, I would not be able to wear underwear as the side straps would be visible with the cutouts. At this point I went to their website and submitted a complaint. The owner offered to "pay" for the lining in alterations (though we had already paid for the lining when buying the dress.) The next day I went to my alterations appointment with my seamstress and explained the situation. They needed fabric from the dressmaker to line the bodice in the areas Mari Mi had failed to line, so they called Mari Mi. I could not hear the exact conversation, but the account from my seamstress was that Mari Mi only offered to line the bodice in the fabric from the skirt, which was simpler fabric that did not match the bodice as the bodice had a lace layer. My rockstar seamstress was luckily able to procure the correct bodice fabric on their own. My seamstress charged $400 for the lining to be put in after the fact as they had to buy fabric+shipping+labor, and I overheard that Mari Mi were being super rude to them about the cost. It was actually originally $500, but my seamstress gave a discount as a courtesy to Mari Mi. Again I had paid $200 to line the dress originally and Mari Mi did not check it when it arrived and handed me an unlined dress. It's not surprising to me that it would cost more to put in during alterations than when the dress was being made. Ultimately, if you want a bridal shop that will return your calls and deliver the dress you agreed to in the timeline you agreed to, consider going anywhere else. And again, as of this posting Mari Mi owes me $400 for lining (and arguably $200 for the rush fee) that they have not paid and instead have ignored my emails requesting to be reimbursed as they promised in writing to do.

I had the BEST experience wedding dress shopping at Mari Mi Bridal. My consultant, Alicia, was…read moreknowledgable and friendly. When I checked in and filled out the bridal questionnaire, I forgot to tell her what designer I was most interested in. As we were browsing the dresses, I stopped her to let her know and she said she had already pulled a TON of dresses from that designer! It made me feel comfortable and confident that she knew the exact vibe I wanted to go for. Dresses in many different price ranges, and they are so respectful of your budget. While trying on dresses, she was extremely knowledgable about adjustments that were available for each gown (linings, sleeves, bustles, etc.). Different from many other bridal shops in Philly, my crew and I were able to browse the racks ourselves, and pick a few dresses to try on in addition to the ones Alicia pulled for me. The appointment was 90 minutes, so I really felt like I could take my time, have fun, and see which gown really spoke to me! When I got overwhelmed, Alicia was so helpful and made sure we slowed down - she even offered me chocolate and some words of encouragement! She really was the best, and I'm so happy I ended up getting my dress here. Would ABSOLUTELY recommend to all brides!

Sara at The Tailory is the best! She is so sweet and professional. She is open and communicative…read more She worked with me throughout the multiple delays and postponements of our wedding due to the pandemic. The top portion of my dress was far too large when I first brought it in, but Sara did a great job both resizing it and refitting the lace. It felt like a dream to wear it! I could not recommend Sara more!

Sara was more than great. She deserves all the stars! My wedding outfit was 3 pieces and Sara did a…read morefantastic job on all 3 pieces. We did a large rework of the top of the dress that included moving the waist, adding boning, adding lace, and adjusting the overall fit. Sarah also removed the train from my gown as I had an overskirt so I decided to not have a bustle. She always made me feel comfortable and was always on point. She helped me make design decisions about my dress but always listened to what I wanted. She was by far my favorite vendor for the whole wedding experience. Each appointment I was excited not only to see my dress but also to see her. I highly recommend Sara for your wedding gown needs.

I found Philadelphia Bridal Alterations just scrolling on the internet. Didn't know what to expect…read morebut the reviews were amazing so I went ahead and booked and I couldn't have picked a better business. Ms Shirl was absolutely wonderful. She added a corset to the back, bustled the train and did the hem. The dress fit perfectly and I looked and felt amazing. I'm so happy with the final. Thank you so much Ms Shirl. I will definitely be back.

Shirl did an amazing job with altering my wedding dress. It was a sample dress so definitely needed…read moresome work. Not only did the dress fit like a glove, but every detail was impeccable. Shirl is also very responsive and I knew I was leaving my dress in great hands. Since Shirl started making her own dresses before she started altering them, she really understands how to adjust a dress in the most flattering way possible, and is a true expert at what she does. A huge bonus is that Shirl has an amazing sense of humor (dry and glorious!) which put me at ease during my fittings. I had plenty of options closer to me when I chose who would alter my dress, but am very happy I made the trek from South Philly to see Shirl!

New owners took over and have since done a wonderful job!! Naama is really kind and everything is…read morehandmade. Good owners make the whole experience.

If I could rate this ZERO stars, I would, believe me…read more Let's go back to the day of shopping in the store. First of all, my sister doesn't even live in Philly but went to look at dresses with our other sister who lives in the area to experience wedding dress shopping together. They found a dress that the bride was happy with and was told in store that she would not have to pay extra expedite charges for shipping this dress out to LA. Then later on there are text messages going back and forth about having to pay an extra amount for shipping. WHAT? She even signed a contract with the amount specified for this dress and the total cost. Finally the situation is figured out and they tell her through text messages again that she will not have to pay the extra additional charge and everything is fine and that her dress will arrive in time for it to get alterations before her wedding date. Today my sister got an email saying that will need to charge her an extra $130 rush fee AFTER all the hassle of the text messaging situation and not only that, but this $130 charge is MORE than what they were asking for in the first place in the text messages. Words used were, "we will be adding this to your ticket just to be square." That is so unprofessional saying you need to be "square." A proper and professional business would eat the cost especially after saying they would not be charging any other additional costs. And not to mention, you know they're already getting a profit on this purchase. So $135 dollars to them is THAT important. That's called MONEY HUNGRY and not caring about the customer's experience. DO NOT GO TO THIS LOCATION. This business has ruined the experience of dress shopping for a bride-to-be. We have all the text messages as proof saying she doesn't need to pay anymore and the email they sent as well as if it was nothing that they're adding an extra charge. It wasn't even asked, just stated to her like no big deal, but we're going to charge you more. NOT COOL.