We were in Napa for Bottlerock and came upon Sony. He and his team were amazing! We were always…read moretaken care of, never waiting to find a car. The cars are beautiful, drivers are professional, on time, and responsive. If you need transportation in the area, I highly recommend Sony and A&V Transportation.

Excellent customer service !!!…read more We had an early flight to catch from San Jose so we were looking around for pickup really early from Brentwood didn't wanted to get caught up in traffic since it was a week day after checking several businesses we finalized on A & V for pickup & drop off & the price was reasonable ( which was economical for Brentwood ) so glad we took the right decision our entire trip was a great experience. Prior to our finalized day for the pickup we messaged Sony Bahal to come little early which he graciously agreed. Car was very well maintained nice & clean which we prefer always (no odors of any sort). Had water bottles which Sony offered us both the times. Our entire journey was very relaxed no sudden brakes , no speeding very seasoned driving choose our route very smartly so we reached the airport before time. Coming back from our trip when we landed San Jose airport my husband was in constant contact with Sony so we didn't had to wait more than 5 mins which is very reasonable. Again very relaxed driving throughout the journey. It was so nice of Sony to pickup our luggage with extra care (both the times) we had a wonderful experience we will definitely use A&V for our future travel needs. Our entire journey to & fro the airport Sony was very polite & kept us engaged in conversation ( giving our personal space too) we didn't realize when we reached airport & back home. Overall we are very happy we tried A & V Transportation Service hope you get a chance to try them & have a wonderful experience as we had.

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

I have been using this company for years now. On our last trip we were delayed 2 hours, yet our…read moredriver was there to pick us up! Vehicles are always very clean and elegant. Drivers are always very nice and friendly. Extremely dependable. I won't use any other service.

Great prices, good conversation, reliable service and would definitely recommend to my network!read more

From the owner: First Choice Shuttle Services specializes in shuttle services. We shuttle families to the airport…read morein our full size SUV with 6-7 passage capacity, Party shuttle service and medical appointments

Awesome, awesome experience!…read more My husband and I went back up to Sonoma for a long weekend and wanted to do another wine tour. Soman was amazzzzzzing. I had initially booked an SUV and there was an issue, so we ended up with (a brand new, fully load, very comfy) sedan instead. Soman also gave us an extra hour for the "inconvenience." Really....not an issue. So--not only was he early and brought us wine--he had AWESOME suggestions on where to go! We checked out more southern Sonoma Valley and he knew exactly where to take us, based on what we liked. I also want to note: I wasn't feeling great due to too much wine at JCB the night before....but he took it in stride. He found me meds and hydration. Literally went above and beyond. We will 100% not hesitate to use Diamond Express again!

Reliable, friendly & nice driver while taking a trip to Napa for a mother's treat ! I would use…read morethis service again in the future.

This limo service is the best! I have been using them for airport drop off and pickup for years!…read more They are timely and courteous every time! I highly recommend using them anytime!

We booked the Chrysler 300 limo for my daughter's 7th birthday. Let me tell you how amazing it was…read more The entire process with booking our limo with Mike was so amazing and he offered the best customer service from the first phone call. The way he helped me with the planning and helped with advice on what to do with a group of 7 year old was perfect. Our driver Paul was just as amazing!! He made the girls feel so special and didn't mind the Taylor Swift playlist He was so easy going and very professional. My daughter has not stopped talking about how much fun it was. The limo was beautiful and clean and stocked with water, soda and ice!! These girls were in heaven!! Thank you again Mike and Paul!! You made my daughter's day absolutely perfect!!

This is my second time using Veterans Airporter. Veterans Airporter is a dependable & friendly…read morecompany. They are prompt on pickups & get you where you need to be on time. Online booking is easy as well. With my most recent car service, my driver Abraham made sure to let me know via text, call & email that he would be waiting to pick me up & not to worry even though my flight from BWI back to Oakland airport was delayed several times over. I enjoyed my conversation with him while heading back home too. I'll definitely be using Veterans Airporter later this year for my next ride to & from the airport.

I've used Veterans Airporter several times to get to and from both Sac and SF Int'l Airports and…read morehave always had excellent service. This time was no different, but I had a new driver, Tine (Tina?). She turned out to be great! She met me at my front door right on time and helped me with my luggage. It was a dark and rainy morning, but she drove safely and got me to the airport on time. Highly recommend Veterans Airporter if you want stress free transportation to your airport.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.