Very nice salon. I had an appointment with Thai for SNS powder dip nails and a gel pedicure. It was a breeze finding the right color. They have a huge display case at the front of the store that easily has the colors matched for all the different polish forms. It was a true spa experience. The massage chairs were very comfortable. I was able to get in and out without feeling rushed and my nails are gorgeous. They also have an extensive menu for the spa pedicures. Looking forward to trying all the flavors. The overall vibe of the salon was good. read more

Tim did an amazing job with my pedicure. He took his time and gave me a really nice foot and calf massage during my pedicure. The place is very clean and cute and did not have long wait times. If you have not been here before i would definitely check it out. read more

I will not be back here! I walked in without an appointment. 30 minutes later they seated me in a pedicure chair. As soon as they did, my nail tech was called to do an eyebrow wax. I sat there with my feet in water for 15 min with a chair that was stuck in the forward position. The pedicure was good enough but she painted my toes the wrong color! The bottle was mid-labeled and since it was gel it needed to be "drilled off." I was the only one left in there so to speed things up her husband began taking the gel polish off of my fingers. My fingers were not soaked and my cuticles were never trimmed at all. I left there with hang nails! (See pics) At one point the tech dropped the nail file on the floor, brushed it off with her hand and continued working! All on camera! I was there for 3 1/2 hours and it cost me $107. Never again. read more

Prive Nail Lounge - Nail Salons Near Me - Riverview, Florida

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WORST SERVICE EVER. Paid 100 for a mani pedi . Deluxe pedicure is 57 dollars and you are supposed to get to choose between paraffin wax or hot stones. He did hot stones without even asking and burned me with them. Cut my toe during the service and then claimed he didn't as it clean the blood with alcohol. The paint was more on my skin than my toes. I got pink and white gel manicure but instead of pink he used clear again without asking . The lines were crooked and the gel had lumps and bumps . After ONE DAY the nails all started to lift and peel revealing my natural nails. My nails were filed so thin that I can't even redo my nails until they grow out again. They refused me a refund or even a redo and were extremely rude. Very disappointed that I even have this place a try don't be fooled by the fact that it's a brand new building . read more

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Salon has a huge sign out front advertising 20% off all services due to their Grand Opening. Went in with my daughter to try them out and the receptionist states they aren't giving the 20% off anymore and they just didn't have time to take down their sign. I stated to her, that you cannot advertise a sale and then say you aren't offering it. That's false advertising especially if there's no expiration date. She stated the owner wasn't there and they wouldn't honor their advertising because they just didn't take the sign down. We left, and went to another salon. There's nothing worse than a company posting a sign to get you in the door and then telling you they won't honor what they advertise. read more

Prive Nail Lounge - Sale sign - Nail Salons Near Me - Riverview, Florida

Unfortunately the guy who did my nail was in a hurry, made my nails extremely thin, and cut me 2 times with the mini drill. I got them done Friday afternoon and it's Sunday night and 4/10 gems have fallen off, and the acrylic is chipping off the sides of my nail already. read more

Prive Nail Lounge - missing gems & acrylic chipping - Nail Salons Near Me - Riverview, Florida

All I wanted really was to have the gel on my nails removed and just another color of gel on my nails. The guy who took care of me basically just did what he wanted to do. He started poppin on tips which I never ask for and he insisted "oh they will be short." I rarely get my nails done so at this first juncture I decided to try it out. He asked me round or square, I asked for rounded. He told that didn't look good and did square shape any way. Before we started he also did try to talk me into another color than what I picked out. It seemed like he was just gonna do what he wanted, and being basically a nail novice I felt like if I pressed for what I wanted he would do a terrible job. Well that didn't matter- the nails were longer than I wanted, uneven, crooked. He was trying to tell me what color to ask for when I come back to get fills- yeah I won't be back. It was his way or the highway and it felt like he was in a rush to beat some sort of record. The place did seemed clean and that's about it. read more

I walked in to try the nail salon since it's close to my house. I was welcomed very nicely and the salon has a clean appearance. My pedicure was great my dip manicure though I am not happy with. It hasn't even been two weeks and they are falling apart. I already have two nails that have lost the dip topping. I don't do anything out of the ordinary for them to be falling apart not even two weeks in. After paying $60 for hands and feet I honestly will not be going back. I am not happy with the way my nails came out. I will be going back to my normal nail salon where my dip manicure lasts 3/4 weeks. read more

Prive Nail Lounge - Nail Salons Near Me - Riverview, Florida

I went in to inquire about the wait time and was told immediately to wash my hands. I get the protocol but I needed to know the wait time. Then the manager comes to the counter and says I need to wash my hands. I ask about the wait time and she says I can be seen right away. So of course I wash my hands. I tried to explain to her afterwards that in the future they should ask first if the person has an appointment, explain the wait time, etc. before telling someone to wash their hands. She got extremely agitated and threw her hand up toward me and walked off saying she did not have time to listen to me. So rude! I am never going back there. read more

I was a first timer going to the salon. I chose it because it was close to my house. It was the worst experience I have ever had at a nail salon. I was serviced by Vivian. Vivian rushed me through my appointment, yanking and pulling at my hands the entire time. She convinced me to get the acrylic as opposed to the nail dip. Being new to getting my nails done went along with her suggestion. She told me that I would need to pick out a color then quickly jumped up from her seat and chose one for me. When she applied it to my nails it was way too neon. I told her that I really didn't like the color (that she had chosen.) She suggested other colors in hopes that I would chose another one quickly The whole appointment was just too rushed and Vivian was too preoccupied. She was texting, making phone calls, and even commenting to me about other clients that she was dissatisfied with. Is she serious right now? She is very rude speaking to other workers in her native language when clearly she is complaining about her clientele. At this point I just wanted to get out of there, knowing that I would never return. I paid my $50 for the service and vowed never to return. This is not quality service. A Technician does not decide for a customer what color or design style they are going to get on their nails. They suggest! I requested a specific design on my nails. She instead proceeded to apply a design of HER choice. I was floored. When I told her that I really wasn't satisfied with the design that she chose, she responded by telling me that it was a nice design. Nice for who?! How can you tell me what I think is a nice design? She then rushed and changed it. They will never see the green of my money again. read more

Last chance given! Another terrible place that says yes we can take you right now so I tell my ride they can leave and then they left me sitting for 35 mins! read more

This is hands down my all time favorite nail salon/lounge! The atmosphere is so calming and relaxing! The people are so great and honest and up front with you through your whole retreat! I have been to many places, but NO Longer this is the only nail salon I will go to and I drag my family from Lakeland to Riverview just to see these great people! read more

Terrible service today all around. I was in a bad car accident and have 5 fractures just in my back, I asked the guy to be easy when it came to the pumice stone so I wasn't jerking. His response was "and what would you like me to do about it, I don't know where you're ticklish" while I understand that I said you can be causations and aware. I paid for extra deluxe pedicure with callus removal and my heels are so scratchy , extra long massage and mine was very rushed. Had no idea gel was $17 per person, no sign anywhere.. I brought it up the guy ringing me out and he said "oh sorry.. pay here" I was flustered but it still didn't sit well so I called back and was expressing how frustrated and disappointed I am. He said he fixed it because he said sorry twice, Then offered 10% off the pedicure before gel. So 4.70 but I would have to drive all the way back and get the gift card? Terrible and never going back. read more

The worst experience ever. We took our daughter to get her nails done for her 16th birthday and three woman worked on her nails off and on because they overbooked themselves. Yes, we had an appointment. My daughter chose a color and one of the nail techs suggested a different color and it looked awful. We asked to change the color and they charged $20 to change it! The acrylics were done badly. You can see all imperfections to the nails and they got upset when we asked to fix it. Never again will we go back to this place. I recommend Latin Beauty Salon. went there right after and their nail tech couldn't believe the mess they made. She fixed it and felt so bad she didn't even charge us. read more

this place was expensive, and i literally did not like a single service that i got. full set, eyebrows, and pedicure with 2 acrylic nails.. i left with my toe BLEEDING, my eyebrows so overplucked, and late to class despite getting there 3 hours before i needed to head that way. for $150... absolutely never going back. despite all of that, i was going to leave a small tip, but the owner ran my card wrong, and i tried to just write it on the receipt, and i wasn't able to. so i just left. i was late enough as it was. the worst service i've ever had. read more

Amazing pedicure. Viviane did such a great job. Defiantly try the new botanical herbal spa products. Did stress relief and the lavender was so relaxing. read more

Wish I could leave a Zero rating. I just walked out of the salon and am honestly still in disbelief. My first time visiting this salon. I walked in and told them I would like a regular pedicure and a fill for my acrylic with gel I had previously elsewhere. The manager or lender not sure which one she was was rude from the beginning trying to pressure me into a pedicure I didn't want. As she sat me down with the nail tech, first the tech didn't even speak to me and barely answered except with "mmm hmm". As she was filing off the acrylic she kept licking at my nails and noticed they were lifting. All I did was ask if she noticed the lifting too? She just keeps her head down and goes "mm hmm". So I waited and she kept doing it. I proceeded to literally just ask her "do you think I should just start fresh since they're all lifting or do you think it'll be okay"? She wouldn't respond so I asked again. This is where I got the worst treatment I had ever received in my life. The owner or manager came over in front of the entire salon and raised her voice verbatim saying "do not question her she knows what she's doing you're wasting her time by asking her questions". I was in disbelief and everyone was looking at us. I said "I'm sorry are you saying I cannot ask questions about my own nails"? She responded "no you can't you are wasting her time and she knows what she's doing this is her job". I seriously was in shock and mortified. She walked away and everyone was staring, and I said I'm going to leave. The tech actually says a word "okay". As I walked out the manager/owner raised her voice again shaking her head and said "you just wasted all of our time". I still cannot believe it. I've never been treated this way in any type of customer service in my life. I'll never go back here of course, but I'll be sure to caution others. read more

So disappointed about my experience here. Myself and 3 friends called ahead to have an appointment at 10 when they opened the salon. Upon arrival, our group was separated which was frustrating but we understood. Throughout our experience, we were talked to very negatively and were told things such as our polish choice or style choice was simply "not right". While I understand being short staffed is difficult, professionalism is important and none of us experienced that. We were told by the owner, who was the nail tech for each of us, that mistakes with our polish were our fault. When we were leaving, after going over our services and paying, the owner took our receipt and told us the receptionist entered something wrong and we were to blame so we needed to pay $3 difference. Will not be returning. read more

Pretty surprised and disappointed to see the negative reviews. We've always had great service here, the staff is very friendly and does a great job. The only thing I suggest is making an appointment so your not stuck waiting. read more

So I read the reviews before going and was questioning even going inside. I am so glad I did. It was the best experience I have had at a nail place in a very long time. Got a mani/pedi by Hope. She was awesome, gentle and took her time. My nails look great. Good Social distancing, asked if I wanted something to drink and everyone was really friendly. I will definitely be going back and letting my friends know. Also, they even had a special foot rest thingy for the pedi so you don't have to sit there and hold your leg/foot up like some of the other places while they are getting scrubbed and rubbed. read more

I was really disappointed today with the lack of measures taken in light of COVID. While getting my pedi, I saw that no-one was wiping down chairs in-between clients (as is mandated by state rules), on three different occasions while I watched one client got up to leave, and shortly another was seated there with no cleaning. They were also not taking proper measures for physical distancing; I was in a middle pedi seat (of 3), and they sat a client right next to me, rather than across or elsewhere. They also claim they screen clients and take their temperature before services, but that was also not practices. Will not be returning. read more

I have been wanting to check this place out since I saw it being built. I finally get a chance to go in for my birthday, so I call to make an appointment and the girl that answered the phone was totally rude and didn't want to give me an appointment because they have some appointments made already and they have a lot of walk ins on the weekend. Ok, I get it that you are busy on the weekends BUT I would much rather have my books filled with appointments which is secure money coming in over taking chances on getting walk ins off of the street. Her response after sucking her teeth and giving an attitude "ok fine I will just give you the appointment." I have decided to take my business elsewhere because of course when I asked to speak with a manager/owner "he is not here today." What a shame because I really wanted to like this place! read more

I typically do not like to leave reviews, however I feel it is necessary to share my negative experience in hopes of the owner taking some feedback to improve in customer experience. Before leaving a bad review I would like to point out my nail tech was professional and did great on my nails unfortunately I was not able to get her name.She did my nails in a timely matter and even had a personal conversation when doing my manicure. The receptionist was also very friendly upon my arrival to the salon. My first negative experience was when the receptionist was trying to show me the menu, pricing, and draw up my ticket for my mani and pedi. The owner walked over snatched the menu out of the receptionist hand and interrupted our conversation. She said I need to make a decision NOW. I said okay what's the difference between( gel and powder) she then proceeded to explain to me that dip you put your finger in the jar and gel is the uv light. I understand the difference I was referring to the price. She spoke to me as if I was incompetent and rushed me to make a decision. It was very awkward and rude. I was excited to meet my 3 girlfriends for some self care but unfortunately they did not have a good experience at all, my saving grace was my nail tech! My expectations of a nail salon are getting the service I paid for with a friendly relaxing experience. Unfortunately that is not how today went. I will not be back to this salon. read more

Awesome customer service. The nail techs are fast, professional and precise. The nail tech Tony always shape and prep my full set/ fill in as I need it to be. Megan is awesome at polishing my toes. When in a rush, I come here for quick and reliable service read more