I am shocked to see all the negative reviews…read more I was inpatient recently, and it had been a long time coming. No one in my family took my issues seriously until I lost control. I was inpatient for 7 days. I was super nervous and uncomfortable at first, but from the moment I walked in back everyone was so nice and caring to me. The groups and the 1 on 1's were really helpful. My doctor saw me twice while I was there, I saw my psychiatrist every day, and the nurses and behavioral staff always checked on me. Groups were also very helpful and I had a ton of supportive people there with me. The only reason I don't give 5 stars was because when I arrived around midnight for my assessment, 3 staff members came to the door and were kind of cold to me. They were the first people I saw when I arrived and the way they acted made me want to turn around and leave, but I decided to stay and it was the best decision I've ever made. If it weren't for linden oaks, I wouldn't be here today, and I mean that.

Okay so I was here for a week let me tell you this place needs to be shut down…read more So first when I got there. I got assessed. And then they make you stripped down to check you for cuts. Then they give you back your clothes. But the staff was just so rude like I get it I wouldn't want your job either but god damn. Then most of the time you have therapy in the morning and then You just sit in your room and do nothing, which makes thoughts a lot worse which caused me to more self harm in there, then all the psychiatrist and therapist are so mean like yeah sorry this is your job but at least you get paid so don't be rude. And I would say the therapies were OK. They were definitely not the best. I feel like the outpatient center in Naperville helped a lot more. Then when you're in your room, all you can do is read in color and journal. Which to me definitely doesn't help with thoughts or urges it makes them a lot worse. Then when I tried to talk to the girl right across from me They at me. Like even when you try to socialize. Then we're not even allowed outside. Winch to me is so f**cked up like it was nice outside. Then when you do have a mental breakdown, nobody cares. They only check on you every 15 minutes. They don't even say anything. So you just have to deal with it. Like THAT IS SO MESSED UP LIKE THIS IS YOUR JOB. Then another part I thought was messed up. Is when someone would freak out and a lot of nurses came into the unit and the police officer. They would just tell everyone go to their room or we where probably all ready there like we were for most of the time which made even more people freak out. Winch caused everyone to freak it out. And fhe staff didn't talk to us or even check on us. Then at night people would be crying or talking really loud and it was just really scary. And low-key pmo. Like we couldn't even close are doors they where wide open. Then if you didn't go to a group or you self harmed in there you couldn't leave unit you had to stay in your room WINCH IS SO MESSED UP LIKE FUCKING HELP US NOT KEEP US IN OUR ROOM. Then girls be warned if your period there the men act like kids they freak out about it like act like the adult you are. Next people there said the meanest shit and the staff would not care like that's how fights happen Just saying... and when my parents would visit me I would beg them to take me home and cry for hours. And finally, when I went home, they saw all self harm on my legs I did in there, my mom has a huge regret of ever sending me there I told my mom this SHE WAS PISSED. And for my people who struggle with addiction the staff don't care they bring zyn in and don't hide it they bring there vapes there like we weren't dumb and didn't know what it is so yeah, Then the worst thing I saw in there was this 12-year-old girl being strapped down to a chair and injected because she was freaking out like OMG NO. And because she ripped paint off the walls like my girly is a queen for that like if you're not gonna give us anything to do that's what you get. .But there's just a lot of other things that I could go on about, but I would just go somewhere else. I still have horrible flash backs from this place.

We had a great therapist…read more However, a part of me feels like this business is a scam. 1.5 years after service and I just got 2 revised bills where they adjusted the amount due for each session. We were already out of network for our insurance. So we are paying 80% of the charge, which was a ridiculous number in the first place. Avoid this place. You deserve a medical provider who doesn't screw you over for years after service.

AVOID AT ALL COSTS!!!…read more This office will never bill you correctly. They use a third party service called Patient Services. I have filed a chargeback with my bank and if needed, I will contact the state board to investigate this office for fraudulent charges. I LOVE TJ SO MUCH SHES THE BEST THERAPIST I AM SO SAD IM LOSING HER!!!! But doing this billing for TWO YEARS?! I can't anymore. My insurance covers all mental health services at 100% cost after a $25 copay. I do not have a deductible or co-insurance out of pocket maximum. Their billing dept saying I owe $35 per visit is beyond incorrect. They will require you to keep a card on file so if you're homeless or can't get a bank account you're shit out of luck. They also will not tell you when they auto bill your card. I asked dozens of times over at minimum a year that I be given a phone call prior to being billed. Their excuse is "we have too many patients to do that with." Which, is a big outright lie considering I *also* do appointments and scheduling for a hospital. You want to talk too many patients? Try scheduling for 65 different offices across the Chicagoland area and come back to me. They ALSO tried telling me I wasn't in the hospital on Nov 14 2024, but I literally have a claim from CDH for services rendered on that exact date. I had to reschedule and appt and they charged me for a no show, which even TJ said was not correct and I should not have been billed for. I will be presenting this medical claim to my bank as evidence for my chargeback. I was only to be charged $25 for my (last) visit, being charged $85 and sending me into overdraft is ludicrous, as I did not consent to additional charges without being called, and their fee was e ABH needs a full overhaul. I am beyond distraught because I love TJ to bits and pieces and I will miss her DEARLY!!!!

very responsible, educated and friendly staff. Very flexible…read morewith the client schedule and making huge difference in kids life

From the owner: Founded in 2018, Bertling ABA, Inc. offers comprehensive ABA therapy, early intervention, and…read moreschool consultation services across the Chicagoland area. We focus on providing holistic, high-quality, family-centered programming that enhances life skills, communication, and social interactions for children with Autism. The Ambitious Bees Academy, our specialized early learner program, engages children from 18 months to 5 years in a nurturing environment with ample social and learning opportunities.

I had never been to any kind of mental health counseling before, and I thought I would try Light on…read moreAnxiety. I made an appointment with Erika, filled out tons of forms prior to my appointment, and spent 20 minutes finding a parking space in downtown Naperville. I arrived about 10 minutes early- but in the wrong office! If you go, be aware that there are two different offices on the same floor and not really any way to know which one you are supposed to be at! They gave me a PIN to get into the office, but it didn't seem to work on the correct door. After asking another therapist, I arrived to the correct office on time. And I waited, and waited. 15 minutes past my appointment time I was second guessing myself whether I was correct in my appointment time. I called the office number and received confirmation that I was in the right spot, but Erika was with another patient. She told me that she would let Erika know I was waiting. More time went by- and 20 minutes into my appointment I finally met Erika. Erika seemed annoyed when came out of her office to tell me that she was still with another patient and did not give me an ETA on how long it would take before seeing me. I reminded her that my time is important, and she subsequently told me "well, I am a clinician"... meaning I guess that it's okay for me to wait an indefinite amount of time and not respect the appointment that I made. She bristled at the fact that I told her my time should be respected- which I was surprised at, considering I would expect someone in this field would champion someone who is advocating for themselves and their time! I left without going to my session, not wanting to talk to someone who was annoyed just because I wanted a heads up on the lateness of my appointment. How unprofessional! The sad thing is that this could all have been avoided just with a little communication, which is somewhat ironic! I completely understand and respect that her prior appointment went late, particularly in this field. But 20 minutes into my appointment I shouldn't have to call the office to ask what is going on, and then have someone annoyed tell me to keep waiting. Someone could have called or texted or poked their head out and gave me a heads up. And when I tell them that I want my time to be respected too, I don't know why it's a bad thing! I think if people were more direct and communicated more often, we would avoid a lot of problems. Is it really that hard to be courteous to others? I'm just glad I called the office when I was waiting for my appointment because who knows how long it would have been otherwise. Also, parking is horrific around this location! Probably not the best location in Naperville to choose if you want to reduce anxiety! Another client was complaining about it when I was waiting also.

From the owner: Light On Anxiety offers evidence-based, efficient, effective and action-oriented treatment for…read moreanxiety, OCD, stress and related disorders. Cognitive Behavioral Therapy, psychiatric medication management and neuropsychological testing are our core services offered to children, adolescents and adults, both in-person and via telehealth. Our focus areas include conditions such as OCD, PTSD, panic disorder, agoraphobia, social anxiety disorder, generalized anxiety disorder, specific phobias, separation anxiety disorder, compulsive skin picking, and trichotillomania. We utilize empirically-supported practices and always incorporate the latest advancements in the treatment of anxiety and related disorders. Light On Anxiety treats the whole person, with deep respect for the human spirit and the challenges we all face on our journey through life. We strive to make treatment as short-term as possible, and to inject compassion, joy and your values into the anxiety treatment process.

All the staff there is amazing! The facility is great as well! It is also very organized and well…read morerun!!