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    Pro Audio Video & Security

    4.8 (5 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Pro Audio Video & Security

    Security monitoring services

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    iDigital

    iDigital

    3.7
    (21 reviews)

    Sebastian is hands down the best!! No, I am not Sebastian!!!…read more I came into New Orleans from another country with a broken ipad mini 2 and a limited time table. Not only was the screen damaged, but as Sebastian took the ipad apart, we discovered that a chip that is in the corner of the ipad behind the lcd screen was also damaged. At this point Sebastian did everything in his power to try to resolve my issue as fast as possible, even if it meant he was not making a penny. First he looked to see if the ipad was still under warranty, it wasn't. Next he contacted Apple to have them quote the job since he didn't have the chip. The cost was almost 3 x what Sebastian had quoted me. We had to special order the chip online which meant it may or may not arrive on time. It did not. I had to leave the country but left the ipad mini with Sebastian so that when the repair was finished he could ship it to my address in the U.S. When the repair was finished, he sent me pictures and video on my ipad in the like-new condition. I arranged payment and sent a prepaid shipping label and my ipad arrived at the pre-arranged destination in perfect condition. I had such a good experience with the talented, honest, hard-working Sebastian that all of my Apple devices will now be sent to him when I have repairs needed. Very knowledgeable tech, very friendly, and says what he will do and he does what he says. I can't say enough positive things about my interactions with Sebastian. The best part is that he stays in contact with you and provides you with updates on your device every step of the way. If you are in New Orleans and need a repair on tech stuff, this is the place to go!!! Thank you again Sebastian!!!

    DO NOT USE THIS COMPANY…read more I had the worst experience. It was poor communication. They never came out to check my machine. Yet, they said they already ordered the part. They never notified me that a part was ordered. It took me to call them to inquire about my repairs because it was going on 2 weeks and I never received any communication from this company. Once I reached out the guy was very ugly and rude. Because I was asking what part was ordered and how did he know what to order when he never came out to check the machine. His words were"Cut to the chase, DO YOU WANT SERVICE OR NOT". What kind of customer service was that? My experience with this company was one I have never experienced. I rate this company a ZERO. I received nothing but rude and nasty words from the guy. This experience was awful and a poor representation of the company. I still haven't received any service for my machine. Avoid using this company. They are rude and lazy.

    Pro Audio Video & Security - securitysystems - Updated July 2026

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