Overall, I had a really good experience with Solar Alternatives. The install itself moved fairly…read morequick, and everyone I dealt with was knowledgeable, professional, and easy to work with. What I also appreciated was that they do not just focus on selling you solar. They also looked at energy efficiency and helped identify upgrades that could reduce my overall usage, which I think is a big part of the value. Saving energy and producing energy should go hand in hand. A full battery system was out of my budget for now, but I was glad to learn there were still daylight backup options that let me use solar power during a daytime outage. That made solar feel a lot more practical for me now, while still giving me the option to add a battery later. Most of the delays I experienced had more to do with New Orleans permitting and Entergy-related bureaucracy than Solar Alternatives. Unfortunately, that seems to come with the territory here. Even so, my total timeline was about 3 months, which still seems better than a lot of what I found online, where 4 to 6 months looks pretty normal.

I neeeded a company to replace/install a micro-inverter. Dawson came out on time in the cold and…read moredid the job quickly. Very pleased with Dawson and the whole experience. Recommend Solar Alternatives if you need work on your Solar System.

cannot say enough positive things about South Coast Solar…read more First and foremost, they were very patient assisting me with selecting my system. No sales badgering. No rushed decisions. The product options they offered were first rate and broad range. They not only put great thought into providing me with an incredible and fun-to-use system, but took great care and effort to make it architecturally pleasing to the eye. The service they provided was not only top shelf prior to and during installation, they have continued to monitor my system and offer and make improvements well after my last payment. The people I have dealt with at every step have been kind, courteous, patient and just plain nice. Finally, they are a RHINO (Right Here in New Orleans) company. Not a franchise from out of state. This was especially important because of the goodwill they had with local HDLC to push my 200 year old property through restrictions. Good product. Excellent service. Great people. South Coast Solar rocks!

South Coast Solar was chosen after meeting with multiple other solar companies. We are so pleased…read morewith SCS. They met with us and gave a detailed quote with realistic expectations. The work was done very professionally, on time, and our system has worked great. Kept us with electricity through several grid failures, and has dramatically decreased our electricity cost. We worked with Rebekah and highly recommend!

Horrible. Dishonest. Feel like I was taken advantage. Nothing they promised actually happened in…read moreterms of savings on our electric bill.

If I could give a -5, I would! I am fighting stage IV cancer…read moreand Posigen has given me the run around for a few years. Employees of Posigen inadvertently removed the solar energy panels from the roof of my residence around March or April of 2022. They were supposed to remove the solar energy panels from the roof of the house NEXT DOOR. In the process of removing the solar energy panels they damaged my roof when they pulled the lug nuts out of my roof. I have been communicating with your company ever since about getting her roof replaced. There was an agreement reached to replace the shingles, the felt and the damaged decking. The company you sent replaced the shingles but not the felt or the decking. There are now soft spots in my roof where the decking has deteriorated. Since the company you sent to repair her roof did not replace the felt or decking water intruded into my attic and has damaged the sheet rock, insulation and paint throughout my house. My home is now FULL of mold! This will need to be repaired and my possessions will need to be moved into storage while the repairs are being performed. They have destroyed my home! NOW MY HOME IS FULL OF MOLD

Chris was prompt, knowledgeable and friendly. My Solar System with Battery and Inverter were back…read moreup and working 100%. He charged me what he said he would, made some recommendations and was done in less time than I thought. He is a Great Guy, Honest and helpful. I would recommend him for any job, because he has the right attitude and skills. Something not often found in today's work place. Great Job Chris!!

Christian and team were timely, communicative, and professional. Use them for your solar needs!read more

Dude was super quick with it. Very knowledgeable. I had a couple outlets blow out and it took like…read morean hour to find him on yelp and get it fixed altogether. Would def recommend for anybody with the same issue.

On Call Electrical Solution was very prompt upon calling them for service. Finished the job in a…read moretimely manner. I will use them in the future and will recommend to others.

Great and knowledgeable staff who are very reliable and punctual to all appointments I have…read morescheduled with them. I heard about them through word of mouth and got a quote from Ed, the owner and they were more affordable than many other businesses around town. I've been VERY happy with my generator and recommend them to everyone! Thanks for all you guys do!

Do not use Comfort Engineered Systems Inc., (Com4t) of New Orleans…read morecom4t.com My mother is 80 with severe mobility issues and after Hurricane Ida, and a recommendation from a longtime close family friend, she finally decided it was time to get a Generac system. In March of 2022 (now September 2022) my mother put a deposit of over half of the total cost of a Generac system through Comfort Engineered Systems (CES) sales agent Geri. We were promised that our system would be installed in August/September 2022. CES has no idea when it will be installed and don't seemed all that concerned. All they they can seem to offer is "Sorry. Don't know. Don't call us we'll call you. You just have to be patient" As hurricane season began I started asking for status updates through phone, text, and emails with little to no response from our sales agent. I started to call CES daily and found out that Geri was no longer with CES. (Even answering basic questions since the sale required repeated contact) This is starting to feel like a scam. CES, and owner Edward Perez, leave me no reason to feel that they will not seek any type of immediate resolution. Nor do I now have any faith in installation or customer service in any capacity. I'd like to know where their own much lauded customer service and professionalism is. Finally I was as able to speak to a person at CES instead of their answering service after calling multiple times a day for several days. Pam from CES told us she might have more info in 2 weeks, but was unable to give any estimate of installation time, and that there are 53 people ahead of us. (Pam at CES, is very friendly, empathetic, and has been trying to make what amends she can. The answering service agents are helpful in their limited capacity) We now need to do extensive repairs underneath our house, and I am unable to schedule this work. This uncertainly of our Generac install could delay both jobs. Were we to seek to cancel, and go with another company, the wait is 4-5 months. Not even to mention our money is now tied up. Obviously CES expects their money as soon as the Generac is installed without delay. We do want this system, but how can we trust CES at this point? Every-time I told my mother I was unable to get updates, I could see her eyes water. When she found out the Geri was no longer there she got so upset I honestly thought I'd have to take her to the hospital she was so distraught. She is worried that she will lose her money. All I can say now is "I'm sorry mom. I don't know. They promise they'll call. They say we just have to be patient. I am trying. It's going to be ok." My father died a few years ago and he was a veteran, worked for the military as a civilian, and was sheet metal worker who worked his way up to management. He was a proud union member, and he would be appalled at the type of experience our family is dealing with. My parents worked hard all their lives and my mother felt that this was worth the expense to have some security and comfort. You'll find a lot of favorable recommendations for CES, but you may find, like me, that CES's promises are hollow. Their promises of great end-to-end customer service don't seem to hold from the beginning, When I spoke with the Generac customer service they seemed surprised. We'll be calling our credit union soon to explore options if there is no speedy and satisfactory resolution available. We realize that so many in our area have suffered a lot due to Hurricane Ida and that we are lucky. We also realize that it's been tough for a lot of business, CES included, for many different reasons that everyone is aware of. If we had even received simple courtesy email updates on delays instead of silence, and the run around, of course we'd have been disappointed, a little miffed maybe, but we wouldn't be so worried and and angry. I've worked in customer service and sales for years and if I gave this kind of service I would have been fired. At this time I've been waiting 10 business days for a call from Edward Perez the owner and was informed he was now out of the office 8 days. They keep giving him the message I guess. No other management has been made available to me to help. I have contacted Generac themselves and their escalation team is trying to help but since CES is an independent contractor they'll do what they can. Generac seems to also be having difficulty speaking someone at CES. They got a healthy deposit but that doesn't seem to matter. *Update I received (via a personalized copy/paste generic form email) a response from owner Ed Perez saying they are now starting to finish Generac systems purchased in September 2021. Again no estimate on when our system will be installed and no apology. Just vague business speak touting their "high quality standards"

The owner and sales force were/are unprofessional, disreputable, and liars. I am still waiting for…read morethem to fulfill their contract with us 1year after the installation is completed. for The past year I've emailed, called, and texted but I have never been called back. They are listed as the company that I go to for maintenance but they seemed to have gone dark. Even their website is no longer up. SMH Avoid avoid avoid

Just an awful company from top to bottom. Overpromise and underdeliver every time. Don't pay…read moreemployees money they've earned. Poor customer service. No accountability and complete lack of morals and business ethics. Horrible company.

Excellent communication -- timely execution. They replaced my crumbling ridge caps and the sloppy…read moreflashing on my old roof to get me a few more years out of it. I'll go back when I need a full roof.

From the owner: We install best quality and hurricane-resistant roofs. Low payment options are available.read more