Wilmington Audio Visual and Lighting did a wonderful job installing a 65 inch Samsung Frame TV…read more Amado is the owner and is great to work with! His partner DJ was also incredibly knowledgeable and personable to work with. All steps of the process were professional, communicative, and timely. I HIGHLY recommend using this company for all your tech/electronic/lighting/etc needs. I was very impressed and pleased with the final result. I will be calling them back for future projects!

In today's times, It is extremely refreshing to have someone deliver on what is promised. I called…read moreWilmington audio visual to talk about getting a surround system for my home. Amado reached out and set up a time to come to my home , once there , he went through my house and gave me several options, explaining them all in detail. There was never any pressure at any time. Once I decided on the system that I wanted, Amado and his team come in and installed the system with complete professionalism. The entire system was installed as promised and on time, Amado stayed with me to go over the system and to make sure I was completely comfortable before he left. He has called me several times since installing the system to make sure I was happy and everything was good. If you are looking for an Honest company for Audio, This is the company for you.

/The team from Surftech AV did an excellent job! Very professional and very /nice guys. I would…read morehighly recommend this company. Paula Davis 9/27/24

From the owner: Professional AV services, TV installation, speaker and home theatre installation, camera and video…read moredoorbell installation.

I had a very pleasant experience at Soundtronics today. Doug and Joe were very friendly and…read morehelpful. They took time to explain and show me how my new system worked. They were very professional, polite and patient. Thanks a bunch for your kindness and service.

best price and great service on an amp replacement Had much…read morehigher quotes from three other places Recommend to everyone Len

My wife and I built a new house in Wilmington, we established early on in the process that we…read morewanted to automate our house to include Lutron shades which were going to be challenging as the equipment would be fully concealed. Keith and his team did a great job on researching and advising us on everything. The installation and ongoing service has been first class, I would not hesitate in recommending Sound Decisions to my friends and family.

Sound Decisions did an excellent job installing my receiver and wiring an extra amp to run my…read moreoutdoor speakers. Customer service was excellent. We ran into some issues we needed to trouble shoot and they were more than fair with regards to labor. They were able to fit me in quickly and get my sound system working great. I highly recommend them

Wall TV installations of 65" TVs aren't exactly easy, especially when mounted above a fireplace,…read moresee photo. We had a 65" TV that was malfunctioning and had to replaced with a new 65" TV. I found out about Total Tech AV from Yelp, and got through to the owner on my first call. Jordan the owner was friendly yet very fair in his quote. He quoted a fair price and fortunately had technicians who could come the same day. They arrived on time and quickly got to work. Fortunately the new TV, a Samsung, was able to use the same mount as the LG it replaced. The technicians were personable and skilled. They connected the power and HDMI cables correctly and we had the new TV going quite quickly. Their charges were fully within the UCR (Usual, customary and reasonable) range. I am very pleased with this company and its staff.

Jordan and his crew are highly professional, very knowledgeable and reliable. We often work with…read moreBen who does excellent work and is very kind.

This company knows how to do customer service. We contacted them for an attic tv antenna…read moreinstallation and tie into existing cable wiring after first company we contacted was a total no show. They kept us informed via e-mail or text every step of the way. They arrived on time and did a great job installing antenna and also a TV mount. We now get fantastic crystal clear reception on about twice as many stations as before with just the flat wall mount antenna. So far have not had any issues with pixelazation or reception. I highly recommend you cut the cable and hire this company to install your new antenna.

Knowledgeable, quick to respond and friendly. We have used several companies in the area for our…read morecomputer and entertainment setup needs and they come out on top.

Everyone beware. My…read moreexperience with Port City Center during a major renovation was deeply disappointing and remains the single worst part of the entire project. They operate strictly as order takers and plug and play installers not designers, not system thinkers, and not problem solvers. There was no meaningful effort to understand how the system would actually be used, no optimization of what was being sold, and no evidence of technical mastery beyond basic installation. What was ultimately delivered was poorly specified, incorrectly configured, and difficult (if not impossible) to properly service or program. Even more concerning, there appeared to be little understanding of the equipment they were installing or how it should function in a real world environment. The result: a significant amount of money spent on systems that were either unnecessary, inappropriate, or never fully operational, and ongoing frustration trying to make them work. If you are looking for a partner who can thoughtfully design, program, and support an integrated system, look elsewhere. This was a costly mistake, and I strongly recommend others avoid repeating it.

*Update: The owner called me and we spoke about my situation. They addressed my concerns and we…read morecame to an understanding. I had a terrible experience with this company due to their complete lack of pricing transparency. I scheduled a technician to reprogram my remote for a new receiver, expecting a minor service. I was shocked to receive a bill for $271.51! At no point during the scheduling or service process was I given an estimate or informed of any potential costs. I contacted the company to dispute the charge, as I would never have agreed to the service at that price had I known. They eventually offered a meager $50 discount, which I reluctantly accepted just to be done with the situation. This company's practice of performing work without disclosing pricing is unacceptable and a complete rip-off. I strongly advise looking elsewhere.

Josh has been to our house twice for separate install jobs. We are about to move one of our bigger…read moretv's to a different wall and I will be calling him soon. He does amazing work. Considerate with scheduling, cleanup when finished, Friendly and suggestive on what may work the best for the area we picked to install our system. Would highly recommend him to friends and neighbors. Pricing is very reasonable!!!

Everything from beginning to end Custom work…read moreOn time , always show up for any issue asap Probably the cleanest and most considerate group of young men we have worked with Highly recommend Josh and his guys Easy to work with and extremely considerate and helpful They installed all our TVs and built a custom theatre room

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

The GM was nice and courteous. They came to our site and took notes. I called several times for an…read moreupdate and the quote, but they kept putting me off. They have not returned my calls after leaving multiple messages. We have been waiting since Nov 2023. We are disappointed and are now looking for a new company to help our church.

"Smile" Steve and Chad--I've got you both on video during your final visit. The video shows Chad on…read moremy computer, while Steve is at Chad's side--giving hand directions(behind my back) and directions regarding what Chad should erase from my computer! What ensued "is really incredible: You were both giddy --like naughty boys-- telling me in very Loud and clear voices that you erased "all things Acousticreations" from my computer. Your previous visit shows you both expressing delight in the fact that you pilfered my TWC Password! Shame on you "boys!" In the past 1.5 years I had to call you tirelessly for you to repair the horrifically dysfunctional home A/V system that had 23 episodes of disrepair costing us more than $7,000.00. Your most recent estimate for yet another $2,202 -- was to finally repair the lemon AV system you installed. Unfortunately you could not be bothered with our never-ending repair calls. The end result was your refusing to repair our system because "You did not feel comfortable with how you were being treated?!!!" We did all we could to be loyal customers in spite on the constant aggravations with repairs, and invasion of privacy. You both will learn some basic business lessons the "hard way." I'm so very disappointed in your disrespectful behavior -- especially when you know I have acute back and neck pain causing sleep depravation. You have wasted an inordinate amount of our time and money. I'm done! Donna M