Dave helped me from the moment I walked in. He was helpful and made sure to help me find things in my price range. I can't imagine a better experience for someone looking to get into biking. read more

I recently had to look for a new pair of running / walking shoe to replace the "end of life" pair I needed to replace. I ordered 3 pair of shoes from an online source that I had to return because of poor sizing and ill-fitting construction. A neighbor recommended Pro Bike+Run - Robinson. I worked with representative Sam Snodgrass. This guy really knows his product and process to make sure you are fitted properly. Your foot is first measured for proper sizing. Secondly, the pressure points and foot arch are determined and displayed and lastly your gait is videoed. Now it's time to try a number of shoes to see how these elements help to determine a proper fit. Myself, I settled on the New Balance Foam Fresh 1080's. These are not only comfortable for walking, but I was amazed at the relief I was getting for my lower back! Unbelievable! I also purchased a pair of "flip-flops". Next, my wife was so impressed she completed the same process and purchased a pair of shoes and "flip-flops" as well. We are extremely satisfied customers and will suggest anyone at least try the Pro Bike+Run process before they purchase a pair of shoes. Lastly, the pricing was very palpable. For the comfort, I believe $159.00 price tag is not too much to pay. "I will pay good money for my shoes and my bed because if I am not on my back, I'm on my feet"! (F Y I, Sam's days off are Saturday and Tuesday) read more

PRO BIKE+RUN - Robinson - Shoe Stores Near Me - Pittsburgh, Pennsylvania

B and I visited PRO BIKE+RUN last fall while exploring the Pittsburgh area. Since B loves to bike we went to lots of shops during our explorations of the area, but I really liked this one. They had a great selection of gear and had a few really cool bikes. Unfortunately we were just visiting the area and not in the market to actually purchase bikes, because they had a hot pink Specialized that I loved! If I lived in the area I would definitely frequent this shop. read more

I visited this location yesterday to learn about my running gait and what shoes are appropriate for me. Sam was immediately available to help me and did so thoroughly. He broke down all the information in a format I, being a novice to shoe selection, easily understood. He also taught me about knee protection and shoe insoles, should I decide to use either in the future (as I often have knee pain when I run). He was not pushy, knew his product well, and helped me gain lifelong knowledge of my specific running form and how to protect my body while enjoying this hobby. read more

Friendly staff that were knowledgeable about the shoes I was thinking about purchasing.

Stu Jones at Pro Bike + Run in the Strip District is great and helped me find the perfect shoes for walking. Thanks Stu!

Chuck is not helping business. He was not helpful at all! It was almost as if he was trying to make us feel stupid. He was rude to my wife upon first visit and to me when I called with questions. We took our business elsewhere. After speaking with a few other folks, it seems like this is common knowledge. "The store is great if you can avoid Chuck." read more

Great staff, extremely knowledgeable and have a nice team discount! Very friendly and will find the shoe that fits your running style. This is where I get all my shoes, at good prices and with excellent advice. read more

This is the best running specialty store I have yet encountered in the Pittsburgh area. The people who work here are runners themselves and are trained to look at the wear patterns of your old running shoes (if you're already a runner or walker, bring your last pair of shoes!), as well as your gait on a treadmill, to determine what your needs are in a running shoe. They don't offer computerized gait analysis, but that's pretty much the only thing they DON'T do when they're fitting you for a pair of running shoes. They're also pretty rigorous about making sure that you're in the correct size of shoe for your feet, which some local places don't take all that much trouble to check. Plus, you can take shoes out into the parking lot for a brief test run, which I find better than testing shoes on the treadmill (95% of my running is out on the street, so...) I run about 20-25 miles per week, and I have some biomechanical idiosyncrasies that can easily lead to my getting hurt if I'm not in the right shoes. Elite has done a great job of putting me in appropriate shoes so far. They're understanding if cost is a bit of a factor in your decision, and I trust that they're looking to make sure your needs are met rather than trying to sell you the most-expensive shoe in the store. So don't be the jerk who goes there, spends an hour getting fitted and testing out different models, and then leaves and buys the shoes on the Internet to save $20. Because that's lame. read more

11/10 service. Chris was very knowledgeable and helped me pick out the right running shoe for my specific needs.

"It's boring", "It's a waste of time", "It's painful" These are the phrases you will most likely hear when talking to a non runner or walker. If you happen to find yourself ever saying " It's a rush" or "It makes me feel alive" then you may find a special appreciation for Elite Runners and Walkers. The staff is friendly and oh so helpful when it comes to any questions you have about running and walking. They seem to care more about keeping you healthy than selling you something more expensive or a product in general. They are there to inform you it seems more than anything else and to me that's refreshing. The shoes I purchased here are the most comfortable running shoes I have ever known and it's all because apparently I have narrow feet. Now lets talk about what it means to have narrow feet, are they good for swimming? Nope. Good for kicking? Nope. Good for walking or running? Nope. It's been decided that the only possible perk to having narrow feet is that they are weapons that the TSA can't get a handle on. If you see me on the streets at anytime, please be aware that I can cut you. All in all, Elite Runners and Walkers is a fantastic go to place for someone who needs advice or just wants a great set of shoes. Check it out. read more

They're only interested or polite if you're spending a lot on a bike and equipment. I even explained that due to an injury and not being able to walk less than a year prior to purchasing a bike, I couldn't see spending more that $600 till I knew for sure it was possible. After that I had to help myself to figure out what I thought might work best. They also promised a free tune-up within six months of purchase but when going back for it, was told it's just 90 days. They have a decent selection of bikes but I'd definitely go elsewhere for my next purchase, parts, or service. read more

I bought an eBike from them and they didn't send the charger which means you can't really use the $8500 bike. When I asked them to send the charger FED-EX so I can use the bike, they apparently wanted to save some money and send it the slowest way. They could have send 2 day priority or next day but didn't. It has now been almost 2 weeks and the charger is nowhere to be found. It appears to be lost on the way and they haven't updated me nor contacted me to make this right. Really lame customer service. read more

Elite is the go to place in the Pittsburgh for running shoes. Their staff is always friendly and inviting and they go that 'extra mile' to ensure that you are in the proper shoes for your gait. I started shopping at Elite when I was a Middle School Runner and despite the 45 minute trip there, it was always worth the drive. Now, 10+ years later, whenever I return home to the region, Elite is always on my list of places to go. It should be on yours too! read more

Chuck was wonderful in selecting a bike for my triathlon needs. He explained why he would feel more comfortable with a bike slightly higher than my price range, due to my body type and useage. He treated me like a friend and in a calm manner. He had no pretentious mantra about him or his abilities. He made the store feely homey and welcoming. I definitely recommend more people like Chuck in helping with bike needs and the world in general!! Highly recommended store and people. Keep on rocking it. read more

A little bit pricey but they have a good sale/clearance section. The service was phenomenal. The woman helped me try on almost 5 pairs and even dug through the clearance for me. They watch you run and recommend a pair of shoes based off of that. Summation: A bit pricey but worth the service read more

This place could be a gold mine! Huge inventory selection of top of the line bikes in the heart of North Park with a huge indoor/outdoor cafe with good eats and drinks. Huge selection of adult beverages and a short and sweet menu. Where they fall is store hours! This is a huge outdoor community year round. I've come in multiple times after day rides and they quit serving food early based on their store hours. Not saying they need to be open until 2am like most bars but later than 5pm on a Sunday for example in the Summer/Fall would go a long ways and definitely increase revenue. read more

Really great experience at the store today. I've been to other running stores in other cities and never found the guidance on my gate, the best shoe, addressing and preventing injuries that I got from the sales associate here today. I've always heard that these runing stores are supposed to have people who can give you good guidance, but I've never actually found that to be true before today. Really nice selection of products as well. Like the combo of running and biking gear. Appreciate that the place is open until 8 pm. read more

I would rate a 0 but the rating doesn't go that low. Worst customer service ever!!! Purchased a bike from showroom in June and the bike broke in October. Left the bike at store in the beginning of October for repairs. They contacted me and stated it needed a new throttle. They never called me so I reached out to them several times and they were giving me the run around about the part etc. Around November they stated it wasn't the throttle and said I would get a new bike. FINALLY in middle of December they called and said the bike was fixed, they took a part from another bike in store. This could have been done in a week or two not 2 months. They offered me a bike pump to make of for their total lack of customer service. read more

I had a pretty poor experience here this week. I'm understanding and cooperative of the COVID policy's, but I went to buy a brand new bike for the first time and not only were we told there was a no return policy, but we were also not allowed to try on the bike for size or feel. No test rides. Just expected to buy the suggested size, which I found out was wrong for me from another store, and buy the bike. Again, I get the COVID situation is tough, but to make a decision on a $600+ bike without figuring out proper size and if you like the way it rides is a bit of a stretch. read more

Went there looking for a few items and had some questions. Walked around the store for about 10 minutes until I had to greet someone. Employees weren't all wearing masks fully over their faces. Typical experience when visiting here. Wouldn't recommend anyone to shop here unless dire need. read more

Terrible service! Or should I say lack there of. Went to the Robinson store 3x now looking for new adult bikes and an unlimited budget. Not 1 time could I get someone to help me. First time was 5pm...few other customers in the store, figured it was a busy time of day and I blew it off. Second time was a mid Saturday afternoon, didn't have much time to waist so left after no one could help me at the service counter. Third trip there was a random weekday at like 2pm and literally saw 1 other customer there in the 30-45mins I was inside. Went over looking at bikes they have at ground level...seem to have a pretty big selection but not sure what organization or brands might fit my needs....but God for bid someone could HELP you as the customer. I even went up to their register checkout area for several minutes standing there, then I hung out by their middle of the store lounge area starring at the 2 worker bee guys while one was fixing a bike and the other apparently he talk buddy. Their loss....short drive down the road got my business for several thousand $$ in bikes/gear this trip. And I have 2 sons that love biking so will be a ton more business they will loose in coming years of purchases. Maybe if you know exactly what you want and where it is in the store and how to checkout yourself you should shop here. I honestly question if someone would help you if you pushed a bike out the front door to try out in the parking lot....or would they assume you were stealing it....or would they even know! read more

I didn't even know this store existed until after I went to every shoe store in the area with no luck of finding the specific shoes that I needed and in my size. I found this store online and thought I'd give it a shot. So happy I found it!! Everyone was very friendly and took time with me. They had the exact shoes I had been searching for and it was a great experience. This is my new spot for running shoes! read more

Fantastic customer service. Matt helped me find the perfect running shoe for what I needed. They are a Pittsburgh based company who cares. I will be returning for all of my running needs! read more

I patronize the Monroeville location of Elite. I LOVE it there. The staff is supremely knowledgable, helpful, and patient. I went for help selecting a new pair of running shoes, and I tried and retried about half a dozen pairs (after being observed walking in the store and running on the treadmill). They REALLY want to make sure you are in the RIGHT pair of shoes for you, so they take the time to help, to explain their recommendations, and to let you compare your best options. read more

I love this place and I've got several experiences to contribute to that. First, I went there at the tail end of training for the 2014 Pittsburgh Half Marathon. I took my current running shoes (you should) and was prepared to have them work their magic. It was hectic that day (apparently track season was starting) but I would not have known nonetheless because the level of attention I had was as if I was the only person in the store. The lady fit me for my shoes, had me run outside in a few different pair, and I was off. Really, you don't know how good a shoe is until you put some miles on it. WOW! You know, it was really interesting to see how well the staff person did with just some information (i.e., "These are old." "My shins hurt" etc). I found the shoe for me. It had been several years since I shopped at Elite and I was really impressed that time. Fast forward to winter 2015. I won a marathon entry and found myself in the middle of the third coldest February in Pittsburgh history--figures. I went in looking for some running inspiration and maybe some warmer layers and I had another really good interaction with a staff member there. They helped with picking what has turned into my favorite running pant (after trying at least three from other stores) and it was a good, genuine interaction. I am happy to say my return visits continue to be positive. I am by no means a die-hard runner, but I still look forward to going there to interact with the staff, getting expert advice, and genuine service. read more

Been in this store before and had a good experience. However, about a month ago I stopped by to shop hard tail mountain bikes. Was assisted by a salesperson that was new and on his first or second day. He was assisted by a older man named Chuck that identified himself as the sales manager for all the Pro-bike stores. Scary. I test rode a cpl hard tails in the 2K price range and neither of them held the door open or assisted me in any way getting the bikes out of the front door. I told him I was comparing the bikes to a competitors and Chuck quickly insulted the mtb I was comparing to as well as the bike shop itself. Very poor ethics. IF, I decide to buy from Pro-bikes it will NOT be from this store. Chuck should be nowhere near the sales floor as he has poor sales skills and is of very little help. Time for some new management people Pro-bikes. read more

I visited the Robinson Store looking for a Cervelo R3 or R5, I was looking around for about 10min, reasonable time and tehn was greeted by Chuck "The Sales Manager". I ask a few questions about the bike and how was compared to the competition like Trek or Specialize bikes, a pleasure conversation turn into a rage against the other shops and brands, I just ask for a professional comparison, I guess I touch the softy side of Chuck or he does not know a thing of his competition, a good salesman should know the competition to be able to sales his strong attributes. I was so confuse and upset of his attitude that I end up purchasing a Cervelo R3 Ultegra Di2 8050 in Bike Authority in Ohio (150 miles from Pittsburgh), YES, this is what I travel to get a Cervelo, Yes, I was in the market and YES, I spent 4200.00 in a bike. Get some of that Chuck, I don't know why or how you get your Sales Manager position but ProBike+ will never see a dollar from me. read more