Sunrun rep told me that Illinois needs to install several mini solar systems to provide energy…read moreduring peak seasons. In the past Illinois has had to purchase energy and the mini systems would eliminate the need. I needed to be approved because they were only allowing them in certain areas. They did not tell me I would be charged a flat fee for my solar energy. They installed the panels and have damaged my roof. The damage was reported to them in January and now in April the roof is leaking and damaged the interior ceiling. They finally came out May 8 and did some temporary patches. Now the claims person is telling me the patches are considered permanent and they will not be replacing the damaged roof. My roof only 3 years old. My contact person at Sunrun is Carrie (385) 257-3398. Case number 19230512.

When I first met Sunrun it was through Costco. Salesman came out to our house and was very friendly…read moreat first, then became very pushy and not upfront about their product at all. Not opposed to solar panels but renting them is not for us. Salesman got irritated when we would not sign the contract. I thought it was a scam after finding out sunrun takes all of the rebates that you receive from state and federal. Pushy salesman, not upfront about contract details, and overall scam. Don't fall for it. Solar panels with a loan on them are very hard to sell to homebuyers. Speaking of pushy, I have a no solicitation sign on my front door next to the door bell....guess who was at the door after seeing the sign....you guessed it Sunrun. Told him I was not interested multiple times before he left. He just would not take I'm not interested. If you see Sunrun, run!

I had a tree fall in my yard which took out my power line. Before the power could be reconnected, I…read morehad to have some repairs done. Oberlander came out the same day and Jacob stayed until after 10:00 pm to finish the job so that Ameren could come back out. I am beyond grateful at the quick response of this company and to Jacob for working so late. Highly recommend this company! Hopefully I never need them again but if I do, I will definitely call them.

From the owner: All electrical requirementsread more

St.Paul Lutheran Church and Ministries on Canfield in Norwood Park Township contracted with Ailey…read moreSolar in July 2021 to put 226 solar panels on the roof of the Early Childhood Center. Panels were activated in January 2023. Before the contract was signed, representatives from Ailey took the time to come out to the property, went on the roof and checked the electrical. They also successfully navigated issues that came up as the project progressed. Everything is working as expected; expected annual production is approximately 119,000 kWh. Solar production updates will be on the church website www.stpaulcanfield.org.

Had a great installation experience! contractors were communicative and professional, and cleaned…read moreup the job site well. they also had a lower quote when I bid out the contract. nothing bad to say!

Went out of business after taking our deposit. No solar panels installed and we had to work to get…read moreour money back

From the owner: MOXIE - America's Solar Company - stands apart from the competition with in-house solar experts…read morethat make the process of going solar quick and easy. Not only do we focus on solar education before sales, but we are the only solar company in the nation with a Rapid Installation Team (R.I.T.). This team of specialized solar experts makes the process of going solar lighting fast, without ever sacrificing quality, customer service, and attention to detail. With our real-time protocol, we have a laser focus on every customer's "Solar Experience" and using our unique virtual processes, the MOXIE R.I.T. can install your system up to three times faster than the national average! This means you start saving green and being green faster than ever before. MOXIE is also proud to offer a special solar discount program for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military and Reserves members. Call us to learn more or to schedule a free, no-obligation virtual consultation!

Just had the system installed so it's too early to rate the system itself. But the people have been…read morefantastic to work with, just an overall great experience! If the system performs as planned this is definitely a five star outfit!

They are horrible Misled me…read moreMy electric bills are the same. The sales rep who lied to me disappeared when I read the hard copy of the contract and tried to reach him

The sales representatives are knowledgeable and helpful. They give an accurate timeline and get the…read morejob done right!

My experience with Windfree Solar Company has been awful. Consider carefully reading the contract,…read morenoting if subcontractors would do the solar panel installation, if so, will Windfree cover losses, if applicable. In addition, make sure all the permit is pulled with your municipal, along with the correct schematics for the solar panels, both were an issue here. After speaking with Adam Perri, Director of Windfree Solar, I was told, due to the workers were subcontractors, the destruction of my personal outdoor equipment and garage was not Windfree problem. All the woes, leaves me with the savings from the schematics of 77% savings, panned out to 18%. Monitoring for the solar panels based on the information I was given was a country outside the U.S., with no option to opt out of 3rd party advertisement. No thank you! Value=NONE!

This company are bailed out from a 1-star review by the fact that they subcontract the installation…read moreto a pretty decent electrical contractor. Windfree Solar as a company are pretty sub par. These guys installed my solar panel system, Pretty decent size system. Living in Chicago there are certain permit requirements so you are limited as to who you can actually go with. People have asked me for a recommendation and I cannot in good conscience give these guys a nod. Their organization is atrocious. The only competent member of staff that I have dealt with is the sales person Renner. I had a project manager by the name of Mark Anderson, who was either woefully, incompetent or just didn't give a crap. And he was either fired or quit before the end of my project, which threw it into limbo. There were errors on the submittals for the permit, They were errors with the details of my system. Come time for inspection. Even organizing the initial measurements and details was not without some drama. So here we are almost 8 months after my system has been energized, come to find out that due to another error on my paperwork, the energy credits Which I am due to be paid well take an additional six months. The only reason I found this out is that somebody decided to email me to let me know that I needed to re-sign my paperwork, but then when I asked questions as to why I received no response. And that seems to be the theme of this company. I get that they are essentially a facilitator of the installation and supposedly able to take care of the paperwork required for this kind of project, but they took a pretty decent commission for those services. I know this because the actual Supplier of the solar panels has to write to me to tell me how much the solar panels actually cost. I don't begrudge them making money on that service, I would've appreciated that they actually did the service correctly for which they were paid. Doesn't seem unreasonable. That being said, I would recommend their installers for whom I will write a separate review but these guys... I would give a hard hard pass. You can do the paperwork yourself, and save yourself about $8000 and dealing with amateurs apparently.

We have had a negative electric bill for the past couple of months. Now that the heat has reached…read morenormal St Louis temps, I assume our bill will break 0, but will still be half the price it was. Paul, the owner, is a dependable guy who is passionate about solar and is happy to take the time to explain all the details of your installation. See our panels in action here: https://youtu.be/Vc4A-wMPp10

Edit first review. EFS has proved to be a company that is giving above and beyond service. If you…read moreare looking for solar, please consider EFS as your company to use. You won't be disappointed.