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    Meister Heating & Air Conditioning

    3.2 (5 reviews)

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    Bratcher Heating & Air Conditioning

    Bratcher Heating & Air Conditioning

    2.7
    (6 reviews)

    I have had Bratcher at my home a couple of times and they were great. A few days ago I had them out…read morebecause my furnace was acting up. I had it set on 71 and it said it was 67 and didn't go on. By the time you came out it was back at 71. The service technician (Trenton) went downstairs sat on the floor staring inside the unit , finally touched something inside and came upstairs and said everything looked ok. My husband had to ask him to look at the thermostat. He said everything was ok. I get a $170 bill for that and guest what it's still doing the same thing. I guess thanks for nothing. We will get help elsewhere.

    BEWARE! Gross overcharge for parts and labor. The only…read morereason for the 2 star instead of a 1 star was because of the technician, Andrew who worked hard on our repair and it was not his fault for what the parent company Bratcher Heating and Cooling bills their customers. Bratcher cannot be trusted and will take you advantage of you. The thermostat went out over the weekend so called in a request for service on Monday. The repair technician did not have a spare thermostat with him so temporarily overrode it so the AC would work. All great so far. He quoted us $869 for a new thermostat plus labor plus he found a contactor on the compressor that needed to be replaced but the part was covered under warranty, about a 15-minute repair job. He would get the part and be back the next day, Tuesday to install the new thermostat. Tuesday afternoon received an email from Bratcher where their price was now $1,061 plus labor. I inquired about my discount because of the service plan that I pay each year and was told that the higher price was the discount price. They had me over a barrel especially after the technician rewired the AC to override the thermostat, so I approved the work under protest. Andrew returned to do the work, now the price of the thermostat has risen to $1,201.00 plus $70 of labor for replacing the part that was covered under warranty. We also paid $85 for the first day's visit. So we paid $1,271 today plus $85 yesterday for a new thermostat and a warranty repair. A new thermostat retails for $869.99. It can be purchased at Supply House for $838.39 and at Amazon with next day delivery for $685.02 with instructions to self-install. I was OK with paying a bit extra, $869 for a professional install but not OK with Bratcher continuing to raise the price to $1,201. Even with labor, which took the technician less than an hour to install and program that is a huge mark up, almost double of what you can buy online and install it yourself. Bottom line don't trust Bratcher and if you have a thermostat problem check how to fix it yourself of call another company to do the work. I saved all of the paperwork provided by Bratcher and research to prove my above statements.

    Meister Heating & Air Conditioning - hvac - Updated July 2026

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