Pro Concrete Leveling acted with complete professionalism from initial quote through actual leveling of my patio. They explained exactly what they would do and how it would work. They promised at conclusion a clean work surface that would have little to no evidence from their drilling and pumping. That is exactly what happened, and I happily paid their very fair price. I have zero reason to assign them less than 5 stars. Call them. read more

Im sad I had to put one star down for this review,that would be for there contractors. The warranty the give has major loop holes they dont tell you about.Two major problems with warranty are they will ONLY come back out 2 times for any problem within the 10 YR warranty and the sealer for the cracks is only warranty for 30days meaning if they come back out to pump up concrete again they will not reseal the cracks how DUMB is that?If I get water in my basement do I have any legal leverage? If I knew I'd have problems like this I wouldn't have gone this route I'd have replaced the concrete instead.Plz if your going to have any concrete lifting done plz DO NOT USE PRO CONCRETE LEVELING they do not honor customers warranty and leave you with water in your basement cuz they say ITS IN THE CONTRACT....what a scam read more

Pro Concrete Leveling - Shows how much it still sinks every year since being done with the FOAM its GARBAGE. - Masonry/Concrete Near Me - Monroe, Michigan

Buyer beware! Terrible company. I would NOT recommend this company to anyone. I had a section in my front walkway that collected water after a rain storm. They came out and quoted the repair. I paid to have them fix it. After the first rain storm, the water still collected in the same spot. I made a complaint, and after 3 weeks, they stated that the work performed was to alleviate trip hazards and not slab leveling, and refused to correct the issue under a workmanship claim. They then offered to quote me for slab leveling, but never made any attempt to come out, investigate, or alleviate the problem. If your looking for concrete leveling, I would NOT go with this company. read more

Pro Concrete Leveling - Water collection the same or worse after they made the repair. - Masonry/Concrete Near Me - Monroe, Michigan

Fail on their end. They don't want to come out. And fix the job they've done and didn't finish. Driveway is an eyesore and uneven, a trip hazard. Now I have to deal with it. Tried working with him for a month and fail on their end. Don't go with them read more

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Pro Concrete should be shut down. They are total scam artists. They give you a free estimate and promise you they can fix everything like new. That's where the lies start. There workers come out and act like they were told to do a totally different job than what your contract clearly states. When you question them they look at you like you're an alien. It just goes down hill from there. You call and call to speak to a supervisor that doesn't exist. Some old lady gives you the runaround. They refuse to send a supervisor out to go over the work that was done. After 22 unanswered calls you start to write reviews so other people don't get screwed out of 3000.00 dollars. We work so hard for our money and we just wanted to have a nice patio for our son's Graduation party. read more

worst company to ever work with! jan is the rudest! and they are rude workers, not worth it and they hassle you to schedule, once you do they are the rudest! read more

Where to start. The office manager, Francis, is one of the rudest people I have ever met! She gave me a horrible vibe on the phone, but I went with them anyway. I got a quote of $775 to raise a patio step. Deron drilled the hole on an angle, and pumped foam all over my basement TV, fireplace, coffee table and carpet. They told me I had a foundation issue. Foundation services of Michigan came out and said we do not. The owner Dennis came to my house and looked at the damage. I had to physically go into the office to have them set an appointment to come back out. Dennis promised to come with the crew the day of. He did not show. The crew made many cuts on the house and the siding, but could not get the stair to raise more than a half an inch. I went into the shop to see how I would be reimbursed for the damage to the basement, and Francis told me I was rude for coming in. I asked for the owners cell phone number. She would not give it to me. I asked for him to call me. He has not. My only regret this summer is calling Pro Concrete leveling! Don't do it. Look at their reviews on the BBB before you call them. read more

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Please do yourself a favor and stay clear of Pro Concrete Leveling. They do not perform the work that they claim they will do. They were supposed to level some stairs that I have and as you can clearly see from the pictures, the stairs are nowhere near level. When I spoke to their manager, I asked for them to be fixed correctly or to be given a refund. I was told I would not be given a refund and they didn't give a sh*!. Seriously, they used the words we don't give a sh*!. I have never dealt with this level of incompetence ever! Pro Concrete Leveling is a complete scam. They take your check; perform a terrible job; and then if you mention to them that you are going to put a stop payment on the check until the work is done correctly, they tell you they will put a lien on your property and it will cost you $400.00 on top of the invoiced amount. If you hire this business, be prepared to have your money stolen or go to small claims court to get it back. read more

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Estimator drew arrows on photos in general areas to be raised and / or stabilized, and also circles for joint sealing. I had no way to know that Pro Concrete Leveling would NOT do the FULL job I requested. Areas to be raised were simply stabilized. Areas adjoining were GROUND DOWN to reduce tripping hazards. Sealing completely omitted the bottom course of slab joints. Contacted the office several times. Finally sent a crew out to inspect. They indicated that slabs were acceptably 'level' (NOT that the driveway had a steady slope) and that the team lead 'would advocate for me' with management. They never got back with me. Calls go no where. Filing a complaint with the BBB next week. read more

They did not raise our steps to the previous level as promised. When I stated I wanted the steps raised more they said it could not be accomplished. I asked for a price reduction as they did not complete the work as agreed. Did not offer any resolution to satisfy their customer here. read more

Pro Concrete Leveling - After work you can see the stairs are still one course of bricks lower than the original level. No customer satisfaction here. - Masonry/Concrete Near Me - Monroe, Michigan

took two weeks from quote to work date. that was just fine. very accommodating. Francise and Vicky were great. Guys we're on time and quick. I paid a little more for quality materials. Nick even came back when I noticed part of the slab they worked on raised up. bit to much. all in all a good job. read more

Had back stamped concrete to be leveled on front walkway and back patio both to be done. On front walkway actually broke off a drill bit in concrete and could not get it out and ground it down and left it on. On back patio blew foam over out new Anderson windows and the siding by it and left it there to stain and said someone would be back out who knew how to clean it off. One missed appointment they came out 6 weeks after the fact and now say they can't clean off the foam but it will fade over time. Wanted to rescreen with something that does not match the screens we just had installed. And on top of that...a truly lousy service attitude. Would highly recommend looking elsewhere if you need concrete services and not utilize them. read more