Eds was fantastic with my son's car. He is up at school and brought the car in for an issue. They…read morediagnosed and fixed the problem. Great staff and honest people. We are happy to know our car will be taken care of while he is away from home.

This family business has excellent customer service, work ethic and goes above and beyond to help…read moreyou. My car broke down and was towed to their garage. You will not find better people with kind hearts. This knowledgeable father and daughter team work together to ensure you are completely satisfied. They also charged a very fair price for the amount of time spent working on my vehicle. HIGHLY RECOMMEND!

Larry and team are great to work with. They have a nice shop but a little crowded for parking…read more Highly recommend.

I am from Chester County where exorbitant costs of auto repair run rampant. Today I took my KIA in…read morefor maintenence tasks to Cisney....oil change, alignment, tire rotation, bulbs replaced etc. I have also had a history of a particular diagnostic code coming up and check engine light coming on and off. It was always my thermostat which they gratefully replaced and honored the warranty too. But they dug in and did extra homework although my check engine light was NOT on and found KIA modified the thermostat with a restricter because they knew my current setup would throw the cold engine repair code. They are ordering the parts and getting me right back in to do the work asap. I cant say enough great things about these mechanics Have been a customer nearly 2 years and wint get anywhere else!​

I came to this place because tirerack.com sent my tires I bought here to be mounted, and balanced…read more And after speaking with Andrew and Chris about replacing the upper and lower ball joints on my truck, as well as the tires, they did everything they could to fit me into their busy schedule. They are very straight to the point. Which is what I like. You know that they aren't going to blow smoke up your butt. A lot of people get their feelings hurt with people like this, but it is business, and there is no emotion in business. I was extremely happy with the work they did, as well as the communication they gave me. Some people nowadays just need to learn to be patient to be called back. I would gladly give them my business anytime. They also recommended somebody to do the work they couldn't and I appreciated that as well. They also have a key drop, which is very helpful. Great people! Great service! Great value! I will see you guys next time.

Calling around to different shops to get some quotes I ended up finding this place with great…read morereviews. I gave them a call and it was the worst costumer service ever. The way the person on the phone answered to every question I asked was with the worst attitude and showing little to no interest.

Randy Fortna and his employee Doug (probably others too) went above and beyond to find out what was…read moretriggering the check engine light on my Chevy Cruise! It was not a quick fix and required a lot of re-evaluating after fixing what we THOUGHT was the problem, but they stuck with it and kept me in the loop the whole time which I really appreciate.

Do your car and yourself a favor and NEVER take your car here. I had a mechanic look over my car…read morebefore I took it in for inspection.He said everything looked good, but will take front brakes for sure.I dropped my car off and let them know there was a problem with my power steering, and to take a look at it.Igot a call from the owner of Heffners.Not word about the brakes, but he said I needed valve cover gaskets because oil was leaking on the catalytic converter, and quoted a price of $400 so I told him to install plugs as well.I was hit with a final bill of $640.00I left and several lights were on check engine and VSC.aweek later my brakes started to grind horribly.i got out and seen huge gouges in my rotors from the brakes.so now my rotors are shots have to replace a caliper.and looking underneath the car I seen that the cat.is nowhere near the oil leak.its right underneath the power steering pump.it was this fluid on the cat.not oil.and in Pa valve cover gaskets have NOTHING to do with inspection!so it took me nearly $500 more to fix my car, and these idiots even put two different brad wiper blades on my carDONT USE HEFFNERS.

My truck wouldn't start. I'm from out of town & have Triple A. I had them tow the truck to a Triple…read moreA rated repair shop which was Heffner. The ECM went out. They ordered one & installed but it wasn't programmed right so they had to get another. The installed the 2nd one & again it wasn't programmed properly. A 3rd ECM was shipped out but before it arrived Heffner had the 2nd unit programmed & installed it. After 8 days I was concerned with all that Heffner had to deal with that along with a new taillight being replaced was going to be OUCH! Heffner Automotive came through & the entire bill was less than the car rental. Being on the road & working in the pipeline industry we've come to expect the worst case scenario from auto repair to fast food. Unfortunately it comes with the territory. Two weeks prior a coworker took his truck to the dealership & in 8 hours (One day in the shop) his bill was $2207 for some front end work. Heffner Automotive in Lebanon, Pa. is damn good & a very trustworthy shop to take your vehicles.