So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

What a great group of people. They feel like a family. Nice as can be, super helpful and a nice…read moreselection. Beautiful location too. We've had them help us twice now and very happy with the quality and results.

Amazing service! Quality is great! Highly recommend them…read more They did concrete polishing and the floor looks so shiny

Awesome job, professional and friendly. I Highly recommend this company. I hope to use them…read moreagain.

Owner is honest and came back into our home to correct an issue they created. They are fast and…read moreefficient.

I initially hired them to do my floors and ended up having them remodel most of my house. Greg came…read moreover to talk flooring and I told him our plans to do other things to the house and was told they could probably help with most of it. My wife and I decided to give them a try and we couldn't be happier. Not only do we have beautiful new floors, we also have new kitchen cabinets, granite countertops, tile backsplash, recessed led lighting throughout the house and the vanities and new sinks go in the bathrooms next week. I will post pics of them when finished. Overall it was a great experience. The owner stopped by several times throughout the project to check on progress and answer any questions. HIGHLY RECOMMEND!!!

Wonderful company! We are very happy with the work done on the floors. Previously we had ceramic…read moretiles which held up pretty well with kids and dogs but being home during the pandemic decided to give them an update. From start to finish this company has been amazing. Wonderful customer service, great quality of work, fair prices, easy to clean, and the product has held up smashingly. We went with a lighter flooring since our previous one was so dark, and it has refreshed the space. The house feels light, airy, and cozy. No regrets :)

Highly recommend! They have a beautiful selection of flooring and provide great service.read more

Team was prompt within 30 minutes each day for 3 day install. Very helpful and friendly workers…read more Excellent price and availability to adjust on the fly was also top notch. They even helped with lifting a heavy washer into a pickup bed that we were giving away without missing a beat. Our flooring and quarter-round molding looks great, and we had a lot of complexities (tight closets) that might have led to a lesser outfit being unable to stay on time. They finished ahead of schedule and were very efficient/delicate in moving appliances and furniture to get the job done right. I'd highly recommend C&R for those looking to get new flooring.

From the owner: Looking to enhance your home with expert carpentry or stunning wood floors? Look no further than…read moreC&R Carpentry and Woodfloors! As a trusted local company serving San Antonio, TX, and all surrounding areas, we take immense pride in our craftsmanship and customer service. With years of experience and a passion for detail, we bring your vision to life—whether it's custom woodwork, home renovations, or professional wood flooring installation. From luxury vinyl plank and laminate to stairs, baseboards, trim, and more, we handle it all. Contact us today at (210) 392-4004 for a free consultation!

OMG ! I love my new floors! Jordan and his crew at River City Flooring did such a wonderful job at…read moretransforming my home into something to be proud of ! The floors are are so beautiful!!! Everything got done in one day! Which is crazy fast and I'm so thankful! Y'all need to hire them!!!!! I wouldn't hesitate! Jordan was very professional and very responsive. They look amazing!!! Next, I just have to paint the walls! Lol Give them a call, y'all won't regret it!

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

I found All Star Finishes via yelp and sent a RFP for my garage. He was quick to respond and gave…read moreme a price right on the spot. He then sent me several options to pick out for my floor. When the team arrived they actually recommended another color that more matched my house. They did an amazing job! If you need your garage floor done, highly recommend them!

From start to finish I worked directly with the owner who was beyond knowledgeable, patient,…read morefriendly and trustworthy. Even helped recommend the color for the garage based on the house, I highly recommend All Star Finishes!!! Results were better than I imagined!

I enjoy my profession in interior design and the O Krent store is # 1 on my list to use…read more The salespersons at OKrents are extremely well trained. I thoroughly enjoy working with each and seeing my clients' homes and commercial offices become quite lovely. The work crews are reliable, on time, non smoking anywhere near the home, highly skilled, and responsible. It is a privilege to work with O Krents.

They did an okay job but the floor had nail in it the wood was loose and have not called to fix it…read more The transition piece needs to be fixed and little of everything.