Isaac was very professional, communicative, punctual, and completed the job as promised! I would…read morerecommend and use this service again.

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I have no choice but one star after JC Hardwood didn't back up their work. We had them refinish our…read morekitchen and asked that they put hardwood in an attached half bath. The bathroom toilet leaked so this room was completely empty for them to the sub floor. We also removed all of the floor trim so they could get to the edges. We made sure to pay them in full as soon as they said the job was complete. We found minor issues such as exposed nail holes, areas missing finish and scratches from them putting the fridge back. The biggest problem is the bathroom floor is crooked and not square with the kitchen floor that it butts up to. It took weeks of texts and calls to get them to come back. One guy finally came out and said they could only fix the nail holes. We asked for the owner to contact us and he still never has. Poor way to do business and handle services. He won't return texts or call. I would not recommend.

a minute ago Eckards was phenomenal! From start to finish!…read moreJosh was such a pleasure to work with. So knowledgeable and trustworthy. As a first time home buyer everything was explained in a way that was greatly appreciated. If you are lucky enough to have John lay your floor, you've hit the jackpot. He went above and beyond and truly is an artist at wood flooring. And such a pleasure to interact with. If you're on the fence go with Eckards! The pictures are worth a 1000 words! Even more beautiful in person.

Eckard's Home Improvement is a great place to waste your money. If you're looking for low quality…read moreservice and materials this is the place to get both. The warranty they provide is not worth anything because they don't honor it anyway. You will be treated as a nuisance if you have any issues with the service or products they provide. I'll let the pictures do the explaining only being done a few months ago. Thanks for nothing Eckard's Home Improvement. We will probably get a response from them saying they can help us at the bottom of this review but it will be empty promises just to make them look less incompetent.

We had to order the sectional. It was supposed to take 3 weeks; it took 9. They never contacted me…read moreuntil I got noticeably angry about the lack of communication. We finally get the couch and it's broken. It is over 10 weeks and we still don't have a functioning couch. I understand that they are working with the furniture company, but they can't even tell us whether it will be repaired or order a new one?! Are they even in contact with the company? Buyer beware- especially if you are ordering something from the st Joseph location!!! Update: we got the couch fixed. They picked it up, fixed it, and delivered it back. The people delivering and another woman I worked with in the situation were very nice. I am keeping the rating at 1 star because the manager was horrible. I HAD to go down there and make a scene for the manager to even talk to me (I had requested to talk to him multiple times on the phone and he never seemed to be there). Not until I went down there yelling (I had previously gone down there and been nice) did he make any effort to resolve my issue. He never apologized and appeared visibly angered he had to deal with my situation. I had to force him to give me a date they were going to pick it up. I will NEVER shop there again.

Very difficult to deal with. Terrible return policy, doesn't seem they stand behind their products…read more Purchased a new mattress set they received in 2 days before I purchased, now 6 weeks later they say it was a "closeout special" so it doesn't even have a manufacturer warranty. I guess we are out $809 on the set. I would recommend going anywhere else. I would have put 0 stars, but you have to put in at least 1 to start the review.

Dave is a carpet and floor installer who works alone. I needed my bathroom floor replaced and I…read moredid not have much time as I was putting house on market. He came by and discussed what he could do. He then went to several places in town trying to find the material I wanted.. It took him 4 locations to find what would work. He did an excellent job for a very good price. He takes the time to do the job right... he take pride in what he does and was a pleasure to have in the house while he was doing the work. I know he also does carpeting and tiling.. .which I would have used him to do if I had more time before putting the house on the market. I can say without a doubt, if you have a small to medium job.. I would use him without a doubt....

Took our deposit of $1500 and never returned. Did not respond to calls or emails. Phone was also…read moreturned off.

Our deck needed some TLC! A'deire Construction team power washed, wood rot repaired, sanded, and…read morestained our deck. They did a fantastic job!! We didn't know exactly what we wanted to do with it. Dan was super helpful in guiding us through our options and what would work best for us and our budget. Dan and the team were very professional, responsive, and courteous. We are very happy with the work A'deire Construction did on our deck and will definitely be having them back to help with other projects.