Business is not accessible and when they came to measure the floor, was told to bring samples since…read moreI use a wheelchair and cannot get in the building. He stated that he forgot them. He said she was figuring the estimate and would call me back with the estimate and bring samples by. After six days with no samples nor estimate, he blamed us for not picking out vinyl for the estimate. Because of his demeanor, I requested he stay off our property. The fact is that if he were to come on our property, police will be called immediately. Any contact will be viewed as harrasent!

Unfortunately this company does not even deserve one star. My experience with these people was very…read moreunsatisfactory and stressful and beyond frustrating. Installers get paid as much for smoke breaks as they do for installing. I would never recommend this company to anyone.

We had to order the sectional. It was supposed to take 3 weeks; it took 9. They never contacted me…read moreuntil I got noticeably angry about the lack of communication. We finally get the couch and it's broken. It is over 10 weeks and we still don't have a functioning couch. I understand that they are working with the furniture company, but they can't even tell us whether it will be repaired or order a new one?! Are they even in contact with the company? Buyer beware- especially if you are ordering something from the st Joseph location!!! Update: we got the couch fixed. They picked it up, fixed it, and delivered it back. The people delivering and another woman I worked with in the situation were very nice. I am keeping the rating at 1 star because the manager was horrible. I HAD to go down there and make a scene for the manager to even talk to me (I had requested to talk to him multiple times on the phone and he never seemed to be there). Not until I went down there yelling (I had previously gone down there and been nice) did he make any effort to resolve my issue. He never apologized and appeared visibly angered he had to deal with my situation. I had to force him to give me a date they were going to pick it up. I will NEVER shop there again.

Very difficult to deal with. Terrible return policy, doesn't seem they stand behind their products…read more Purchased a new mattress set they received in 2 days before I purchased, now 6 weeks later they say it was a "closeout special" so it doesn't even have a manufacturer warranty. I guess we are out $809 on the set. I would recommend going anywhere else. I would have put 0 stars, but you have to put in at least 1 to start the review.

Amazing , punctual, communication is superb. Laid down 3…read morerooms of flooring. Friendly, customer service is great. Perfectionist and made sure each tile was clicked in perfectly , made sure the floor was leveled. Went above and beyond. Highly recommend. Reasonable pricing compared to the other quotes l received for the area.

From the owner: Welcome to Smith's Handyman Services! We're your trusted solution for all home repair and…read moremaintenance needs. From fixing leaky faucets to installing shelves, painting walls to assembling furniture, Smith's Handyman Services is dedicated to providing reliable and efficient service. With a commitment to quality workmanship and customer satisfaction, we're here to make your life easier, one repair at a time. Let us handle the tasks on your to-do list so you can enjoy a stress-free home environment. Contact us today for prompt and professional assistance!"

Barron's Elite Renovations installed a 6-ft fence recently (June 2024 - residential) and they did a…read moreGREAT job. Good crew who worked hard and did excellent work. Owner communicated well & pricing was reasonable. They cleaned up all materials after. Would highly recommend them for any job you are considering.

We had a great experience getting backsplash for our kitchen refresh. Chris came out quickly for a…read moremeasure, and Beth was really friendly in the showroom and helped us choose a tile that looks great with our cabinets. Paul did a great job with the work in the house - he was really careful since all the counter and cabinets surrounding the tile were brand new, too. Everyone was very friendly, and the cost of the job was very reasonable.

Hidden jewel in the Northland. Pleasantly surprised by the large selection of flooring products…read moreand the experienced staff!

Great people to work with! Very pleased with the new carpet in our bedrooms and luxury vinyl plank…read morethroughout our main floor. Everything with smoothly from picking out the flooring (the assistance we received in picking styles really helped as my husband and I have never shopped for flooring before) to measuring, to setting up the installation date. The installers did a fantastic job! The craftsmanship of their work really stood out and were friendly from beginning to end! We plan to remove old commercial carpet from our laundry room and replace it with more of the luxury vinyl plank next spring and thanks to this experience with Carpet Masters we know what we want and where to go!

This has been the worst experience I have ever had with a contractor. This was a large order. My…read morecarpet was measured too short, closets were left out, not enough carpet was ordered. Same with the vinyl. Then they brought a remnant and installed it. It was damaged. Then another remnant. It was wavy and damaged. Then they put down a piece that didn't match. It took forever to get this job finished. By the time it was finally right the floor trim was ruined from pulling it up so many times (this is in my front doorway, I should add). We never got one word of apology, only a lot of nasty attitude from the owner. I still don't understand why the attitude. I only wanted what he promised. Now that it's paid for I can't get him to even answer my calls. The rug they sent off to be bound is too long, their measurements, not mine. They should fix this or refund what I paid to have it done, instead they won't even talk to me.

Relocating from the socialist city of Portland Oregon a year ago, my wife and I were looking for a…read morehome and were introduced to Gayla Hiatt and Kerns Homebuilders. One thing led to another and our new home was move-in ready in November 2020. We couldn't be happier with the build. We found Kerns to be easy to work with, flexible, and responsive. We were new to homebuilding and thus had numerous questions throughout the process. We didn't always get the answer we wanted but we always got an answer. Of importance was the quality of work and although I am neither in construction nor design, I can attest to the quality workmanship thanks to friends who are. Worth noting is that Kerns employs an in-house designer and we found her profoundly helpful. Contrast that with run-of-the-mill builders who instruct you to go "pick out what you want" and you can see the value in having someone dedicated to that space and willing to guide you. As one would expect, we have had minor issues since moving in but they have all been addressed in a timely, efficient, and effective manner. Again, we couldn't be more pleased with our new home and highly recommend Kerns Homebuilders for all the right reasons. Trust me - you'll feel right at home.