From day 1, Wayne, was very attentive and prompt with my equipment requirements. I actually carried out my research in great length, before purchasing my commercial grade equipment from Pro Gym Supply. I definitely had my doubts, not because I was dealing with this particular company, but just in general, due to some terrible experiences with companies who never put their customers first. Wayne, was definitely very patient and understanding in the time which I took to inquire about this piece of equipment, to thinking about my decision and finally ordering. His customer service skills are truly exceptional, he did not treat me just like another customer who is seen only as a quick sale to the company. One thing Wayne always said to me when I started to communicate with Pro Gym Supply was that he was working with a very reputable company who have and will always do the right thing by their customers. Again, I was skeptical about this and let him know of this! He has so much confidence in working with Pro Gym Supply, however he did prove this to me. I understand that not every transaction is going to be a clean transaction, there are so many variables involved, needless to say that my transaction was one of them, however, Pro Gym Supply, did do the right thing, not just at the end, but from the beginning of the process, as time showed me. They truly took care of me as their customer. They came to a very fair and honorable resolution for me and I truly do not see myself dealing with any other company or person for future equipment sales. I am extremely satisfied and content with my experience with Pro Gym Supply. Wayne, I can't thank you enough for being there for me through the whole process, even when we had issues which needed to be resolved, you could have easily said that certain areas where not your problem or department, you were right there, making phone calls, getting updates and giving me constant follow ups on progress, whether via text, email or phone, no matter what time of day. Your customer service is beyond outstanding, I told you this before and I will say it again, yes, Pro Gym Supply has proved to be a very reputable and customer driven company, but they are also extremely lucky to have someone like you as part of their team. You truly are an asset and will be to any company. Thank you for everything and I look forward to many future purchases with you and Pro Gym Supply. read more

I recently purchased an elliptical from Pro Gym Supply, and I just want to write a review to thank these guys for their great recommendation and their outstanding customer service. It's a rare find to have a company that truly listens to your wants and needs and is patient with a picky shopper like me. For starters - I had no idea which elliptical would have been best suited for me, but my sales associate PJ was great with helping find the perfect machine. PJ and I spoke about the different elliptical machines that they sell and I explained that this would be for home use, but I wanted a quality product like what the gyms have. We went over the different options that they have and I ended up purchasing the Life Fitness 95X. PJ gave me a great deal with a warranty! This alone makes me feel reassured that I made the right decision going with Pro Gym Supply. I ended up getting the elliptical delivered to my house about 2 weeks later. Their delivery team was excellent, the guys were so professional , careful not to scratch my floors, or to scuff the walls. I wish all delivery people were this professional! As soon as they left, I hopped on the elliptical and got a work out and I have been using it every day. All in all - excellent experience, I would recommend Pro Gym Supply to anyone and everyone (I already did!!) and definitely will be buying from them again! read more

I found Pro Gym Supply online while I was looking for a refurbished gym-quality recumbent bike. Their price was the best I found for a Life Fitness Lifecycle 95Ri, and their ad said that they completely disassemble the equipment they get from commercial gyms, which was confirmed by Wayne, who was my sales rep when I called and ordered the product. Wayne called me before the promised pick up date to advise that the machine was ready, and I went to their Long Island facility, which is large, modern, and has a large new part section, a painting station like an auto collision repair facility, a numerous employees, and huge commercial shelves holding all sorts of refurbished equipment. My machine looked like new and has worked perfectly since I brought it home, and comes with a 6 month warranty in case there is a problem. If you're in the market for refurbished commercial gym quality equipment I would highly recommend that you call Wayne at Pro Gym Supply, I will certainly use them again the next time I need a piece of equipment. read more

We looked on the internet for gym quality treadmills and were directed to Pro Gym Supplies. We were surprised upon arriving. Pro Gym Supply is a huge warehouse of commercial grade owned gym equipment. Christine took us on a tour of the warehouse. The warehouse was very impressive. All types of gym commercial equipment were in various stages of re-furbishing. We wound up purchasing a treadmill that was previously used at a popular gym. The price brand new would have been close to $8,000.00. We bought the treadmill re-furbished for $3,000.00 with a six month warranty. Christine kept us informed and updated with photos as our treadmill was being worked on. It was repainted and completely overhauled. The delivery people were fabulous carrying the machine up a flight of steps. I highly recommend Pro Gym Supply. -Cathleen West Islip read more

This is a great place for any gym equipment you might need. I recently opened a new physical therapy facility and purchased most of my equipment through Pro Gym. The sales person Wayne was very knowledgable and eager to please (without being pushy). He assured me that every piece of used equipment would be refinished to look like new. The last piece was delivered today and he was true to his word. If I didn't know better I'd say they were all new. Their inventory is vast and they will literally hunt down anything you need if they don't have it. Prices were reasonable as well. Delivery was on on time (something I'm not used to), courteous and clean. Basically, if you need gym equipment, this is the place for you. I know I will be purchasing from them again in the near future. read more

Amazing, Amazing Amazing!!! Super friendly and helpful from initial inquiry to installation. Everyone here treats you like family while maintaining amazing professionalism!! Customer service is amazing, quality of products is just like new, custom paint job superb, installation seamless... I wish I could give them 10 stars!!! Purchased Life Fitness treadmills, elliptical and several free weight/selectorized pieces. All my weight machines were custom painted. PJ and Amit walked me through the entire process. Amit and the delivery crew were more than amazing with delivery and installation, answering all questions and even helped decide placement for the highest efficiency. Will definitely be returning soon and recommending to anyone who interested!! This company is a rare find!! read more

These guys are just plain great! Very helpful and friendly while maintaining professionalism... A rare find these days!! Customer service was great and all products were delivered as ordered in pristine condition. Purchased Life Fitness treadmills, elliptical and several custom painted free weight/selectorized pieces. PJ was my sales rep and was always helpful and available. Amit was very helpful through the whole process answering all questions and addressing every concern with care and efficiency. Amit came with the delivery crew and even helped decide placement for the highest efficiency. Will definitely be returning for all my personal training studio's needs and recommending them to anyone in the fitness industry! Prices are unbeatable as well!! Easy no brainer 5 stars!!! read more

I don't have a lot of time to go to the gym, so I recently decided to start working out from home. To get started, I purchased a set of adjustable dumbbells from pro gym supply and I couldn't be happier with the entire experience. I called and told a one of the staff members I was new to building a home gym and didn't want to overdo it with equipment I wouldn't use. She recommended the perfect set of dumbbells that let me adjust the weight easily and don't take up too much space, which was exactly what I needed. The process was easy. They sent me updates, answered all my questions quickly, and the dumbbells arrived on time and in great condition. You can tell this team knows what they're doing read more

Not looking to blow the budget on work out equipment? Pro gym supply to the rescue! I was looking for a simple, standard elliptical with ramp and resistance, nothing fancy. The cheapest new commercial Precor puts you at least 3 grand into the hole. If you have the time, take a drive out to West Babylon to check out their inventory and refurbishment. They have a lot to pick from, and the guys there are really experts on each machine. Spent around 1k there for just what I was looking for, and they delivered within the week. I had some issues initially, so they sent a technician out to make sure it worked properly. Totally reliable and definitely work with again. Thanks! read more

This company is fantastic. I found them on Craigslist looking for a used treadmill. I went out to see their stock and the warehouse is unbelievably huge. It's an amazing place. The salesman educated me on the different types of treadmills and I ended up with a refurbished Cybex. This is the exact model you see in Planet Fitness for a fraction of the price a new model. It is about 4 months later and my treadmill is still working great. I could not be happier with the machine. The team at Pro Gym Supply was also helpful about helping me get it setup at my house. Absolutely recommended. read more

this is the place i have been looking for. the service was great , the staff was outstanding, and the equipment is the best. they helped me not only get top commercial equipment at a great price but also had it ready and in great shape for me to take home. i will be getting more from them and will be directing all of my friends go to there for equipment.. so far 1 body master leg ext. purchased . they also will be refurbishing another piece of equipment that i have in my gym already... outstanding service . read more

Knowledgeable, honest, and professional are the words to describe the experiences working with Ahmed and P.J from Pro Gym Supply. I have purchased a number of different items from the West Babylon location and have been very pleased each time. Even as I write this review I am in the process of purchasing another piece of strength equipment. From a squat machine, to an elliptical, to free weights, the experience has been the same...Excellent. Thank you for your quality customer service. read more

Our treadmill broke and we needed a new one - or so we thought. We found Wayne at ProGym Supply by searching the internet and found that for the same money that a average treadmill costs, we could get a really good pre-owned one. But not just pre-owned - rebuilt to be like new. (Having just purchased a preowned luxury car, this seemed like a good idea.) The price included the treadmill, delivery, assembly, and removal of our old one. It works great and we our most pleased. read more

We went to Pro Gym looking for commercial cardio equipment for our home and were blown away by the outstanding selection of machines that they had. The only thing better than their inventory was their customer service. Christine and Amit were so helpful! They spent a ton of time walking us through their warehouses and explaining the machines to us. The follow up after delivery was great! These guys and gals are top notch! We can't wait to expand our home gym! read more

Alex and his crew deliver some of the best remanufactured gym equipment that I have see. I ordered a Cybex VR2 circuit which looks awesome. (for pictures www.ForgeFit247.com) I also ordered Precor cardio that look and runs great. Pro Gym Supply will treat you right. PJ, one of there sales reps was able to help me put my gym package together and stay with in my budget. If you are looking to order some good quality used gym equipment, this is the place. read more

Just wanted to give all the guys at pro gym supply a shout out. Everyone from their sales team to their upper management to even their truck loaders were extremely genuine, friendly and professional. They accommodated me and went above and beyond to make sure my order fit my budget and was ready to go at such a short notice! I highly recommend their services and plan on using them as my business expands! Thank you guys!! read more

I purchased a Cybex 610a from Pro Gym Supply for home and personal use and am extremely satisfied. The machine weighs a ton and was shipped across the country, but the pallet packaging was fantastic. The machine is like new and the service from Alex and his team was fantastic. I researched the big purchase for many months and based on cost, quality, and customer service, I am glad I went with Pro Gym Supply. read more

These guys are the BEST...I was dealing with my salesman Wayne who is very pleasant and knowledgeable. He always answers his phone and dealing with him was an absolute pleasure. I ordered 3 Black addition NXT's and they were spotless, Beautiful and in unbelievable condition. Just as they were sold to me. I look forward to doing business with Pro Gym Supply again real soon. read more

Alex provides a great customer service and attention to detail for all his customers both large and small. When there was an issue he made sure it was rectified. Prices were unbeatable and service provided was nothing less then extraordinary. I'd trust Pro Gym supply with any order with confidence that no matter what the situation, it will get done. read more