Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

This shop is the best place to go for basic repairs as well as custom work on your E-BIKE and…read moreScooter. I highly recommend Jokers Garage which is the only shop I take my ride to.

WOW!! What an amazing team of experts who are truly knowledgeable and experienced in PEV if you're…read morein of need a serious repair or upgrade this is definitely the place to go to so worth it! They're totally confident and truly care about their customers in such a way that other repair shops lack such a nice old school vibe. I'm going to go all in on this review so whomever is discouraged or reluctant on going read onward. I had a minor issue (signal light) that turned into a major problem due to going to a crappie so called scooter repair shop located on Queens blvd. let's just say this guy totally sabotaged my scooter! He managed to blow out all my lights and fried the insides of a major component I was so upset more so since the scooter had a sentimental value to me. Fortunately it was a blessing in disguise I found out from word of mouth from a fellow PEV enthusiast about Joker's Garage and Lounge, he told me these guys are incredible they can fix anything and he wasn't kidding! As I got to their shop I was immediately welcomed by the shops owners Joe and Javier aka Joker they were very nice, friendly and concerned with the way my scooter was handled by that chop shop I went to, Joe and Joker reassured me not to worry that my scooter is in good hands and I will be very pleased once there done with it they even gave me a precise time frame. The very next day I get a video by Joe explaining to me what was the issue with my scooter I contacted them back and we discussed on the repairs and even going for some "UPGRADES"...hehe I I'll tell you about the upgrades in abit. As days went on I was receiving detailed videos showing me step by step progression on my scooter with that alone I was amazed on how Joker took the time out in doing this it really spoke volumes on how seriously they take their job and customers. One day I'm at work so I get another video this time Joker let's me know she's all done and it was way ahead from the time frame he gave me. I quickly got over there the next day. Joker and Joe tell me to take her out for a spin first to let them know what I think they want to make sure before I pay them that I'm happy that there's no issues at all. Holy S#@!....remember the "UPGRADES" I spoke about, well you remember the time when you were just a lil kid waiting patiently for Christmas morning so you can open up your presents and was so excited especially more so if you got exactly what you wanted well that was me. The scooter over exceeded my expectations I was floored I couldn't believe how it felt, handled and preformed it was like getting a brand new scooter Joker even fixed the stem wobble it had nothing was a miss everything was perfect so unreal Joker and Joe you guys hit it out the park I will forever be a loyal customer. Joker's Garage and Lounge is the place to be!!!! Don't hesitate!!!

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.